2C.lop and OnlinePCfix problems

I use the software Spybot to find and remove adware. It has recently
been freezing and I have discovered that its at the 2C.lop bug and its
not removing it. Also, I cannot access Internet options in IE6, (see
above) which means I cannot change my Home Page and have had to accept
one which was not of my choosing. I paid for a service from OnlinePCfix
and they then recommended me to install the full version of SpyFerret
and gave me a key which meant that I got it free. Fare enough, (as far
as it goes) but this has not removed the bug which is hardly surprising
as it does not have it listed amongst its targets, whereas although
Spybot freezes when it arrives at 2C.lop, at least it has it listed in
its list of bugs.

I have seen methods of removing 2C.lop via the registry but I am not
proficient in that area and would not like to interfere with my system
reg.

Can I ask two questions...

1. is there a safe way of removing 2C.lop and getting back my ability to
click on Tools, Internet Options and then fix my own home page.

2. How can I tackle OnlinePCfix to get my money back or alternatively
persuade to respond to my complaints, up to now I have had only one
response for my money.

Thank you for any help in this frustrating situation.

--
Derrick Fawsitt

2C.lop and OnlinePCfix problems