5-year warranty for Intellimouse Optical

Posted: 06-02-2004, 05:39 PM

Peter

Guest
Posts: n/a

I purchased a Microsoft Intellimouse optical a few years
back, and recently the left button on it is
malfunctioning. I remembered when I purchased this item
on the box it said "Five-year warranty" (I still have the
box and receipt). Now I've tried to access the Online
User's Guide (which is where the details on the warranty
are located), but I cannot seem to locate it. It says in
the manual that it should be under Program Files/Microsoft
Hardware/Mouse but no such location exists on my machine.
Is there any other way to locate the Online User's Guide?
Does anyone happen to know the url? Or does anyone happen
to already know the specifications of the 5-year
warranty? Any help would be greatly appreciated. Thanks!

Responses to "5-year warranty for Intellimouse Optical"

Carey Frisch [MVP]

Guest
Posts: n/a

Re: 5-year warranty for Intellimouse Optical

Posted: 06-02-2004, 05:46 PM

Microsoft Hardware Warranty Information (Retail Packages)
http://support.microsoft.com/default...b;en-us;173715

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

Microsoft Mice and Keyboards - Replacement Parts
http://www.microsoft.com/hardware/mo...ort/parts.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------

"Peter" <anonymous@discussions.microsoft.com> wrote in message:
news:172bf01c448c0$36561b70$a401280a@phx.gbl...

| I purchased a Microsoft Intellimouse optical a few years
| back, and recently the left button on it is
| malfunctioning. I remembered when I purchased this item
| on the box it said "Five-year warranty" (I still have the
| box and receipt). Now I've tried to access the Online
| User's Guide (which is where the details on the warranty
| are located), but I cannot seem to locate it. It says in
| the manual that it should be under Program Files/Microsoft
| Hardware/Mouse but no such location exists on my machine.
| Is there any other way to locate the Online User's Guide?
| Does anyone happen to know the url? Or does anyone happen
| to already know the specifications of the 5-year
| warranty? Any help would be greatly appreciated. Thanks!

Jason Tsang

Guest
Posts: n/a

Re: 5-year warranty for Intellimouse Optical

Posted: 06-02-2004, 05:55 PM

Call MS Parts and Replacement at 1-800-360-7561
Have your mouse and receipt on hand when you call.

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Peter" <anonymous@discussions.microsoft.com> wrote in message
news:172bf01c448c0$36561b70$a401280a@phx.gbl...

> I purchased a Microsoft Intellimouse optical a few years
> back, and recently the left button on it is
> malfunctioning. I remembered when I purchased this item
> on the box it said "Five-year warranty" (I still have the
> box and receipt). Now I've tried to access the Online
> User's Guide (which is where the details on the warranty
> are located), but I cannot seem to locate it. It says in
> the manual that it should be under Program Files/Microsoft
> Hardware/Mouse but no such location exists on my machine.
> Is there any other way to locate the Online User's Guide?
> Does anyone happen to know the url? Or does anyone happen
> to already know the specifications of the 5-year
> warranty? Any help would be greatly appreciated. Thanks!

Guest
Posts: n/a

5-year warranty for Intellimouse Optical

Posted: 06-02-2004, 10:53 PM

>-----Original Message-----
>I purchased a Microsoft Intellimouse optical a few years
>back, and recently the left button on it is
>malfunctioning. I remembered when I purchased this item
>on the box it said "Five-year warranty" (I still have

the

>box and receipt). Now I've tried to access the Online
>User's Guide (which is where the details on the warranty
>are located), but I cannot seem to locate it. It says

>the manual that it should be under Program

Files/Microsoft

>Hardware/Mouse but no such location exists on my

machine.

>Is there any other way to locate the Online User's

Guide?

>Does anyone happen to know the url? Or does anyone

happen

>to already know the specifications of the 5-year
>warranty? Any help would be greatly appreciated.

Thanks!

>.
>

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