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Accessing shared folders causes BSOD

 

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Old 03-23-2008, 10:11 PM   #1 (permalink)
Default Accessing shared folders causes BSOD

I have a desktop running Vista home premium and a laptop running XP
home. For the last week or so I've been getting BSODs on the Vista box
when I try to access its shared files from the laptop. The first time
I was copying files from the Vista box to the laptop via robocopy. The
most recent occurred when I tried to open the network under My Network
Places from Explorer on the XP box. A couple times it's happened
shortly after I turned on the XP box; I assume it was automatically
reconnecting a mapped drive, but I don't know.

Unfortunately the blue screen doesn't stay up long enough for me to
copy much of the info. I took a picture of the screen during one BSOD.
The error was DRIVER_IRQL_NOT_LESS_OR_EQUAL. There was also the
following:
Technical information:
STOP: 0x000000D1 (0x4870666F, 0x00000002, 0x00000000, 0x91F75F5B)
tcpip.sys - Address 91F75F5B base at 91F2E000, DateStamp 478ad415

However, the most recent BSOD didn't mention tcpip.sys.

After rebooting I can access the shared folders with no problems, at
least for a while.

As a check I tried accessing shared files from an old Win2000 box. It
didn't cause a BSOD, but it did cause Vista to lock up -- the mouse and
keyboard were dead, so I had to use the power button to force a
shutdown.

I've tried a bunch of things without success. Among others:
- Three different driver versions for the network adapter
- System restore to a time well before this problem first occurred.
This step totally hosed the network. Vista said it couldn't find any
network.
- Two different antiviruses and two different antispywares, run from
safe mode, found no problems.
- Disabled ZoneAlarm firewall and switched to Windows firewall.
- Disabled both firewalls.
- Reran the Norton removal tool, and removed all references to Symantec
from the registry.

Unfortunately I can't pinpoint when the problem actually started
because I hadn't tried to access shared files for a month or two.

About a week before the first BSOD I uninstalled Norton Security Online
with the uninstall tool, and installed ZoneAlarm and Antivir.
Disabling both of those has no effect.

I'm fresh out of ideas. Any help would be appreciated.

--
Ray
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Ray
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Old 03-25-2008, 03:27 AM   #2 (permalink)
Default RE: Accessing shared folders causes BSOD

Looking at http://www.aumha.org/a/stop.php it definitely seems hardware
related.

What kind of NIC adapter is it??? Try their web site....


"Ray" wrote:
Quote:
> I have a desktop running Vista home premium and a laptop running XP
> home. For the last week or so I've been getting BSODs on the Vista box
> when I try to access its shared files from the laptop. The first time
> I was copying files from the Vista box to the laptop via robocopy. The
> most recent occurred when I tried to open the network under My Network
> Places from Explorer on the XP box. A couple times it's happened
> shortly after I turned on the XP box; I assume it was automatically
> reconnecting a mapped drive, but I don't know.
>
> Unfortunately the blue screen doesn't stay up long enough for me to
> copy much of the info. I took a picture of the screen during one BSOD.
> The error was DRIVER_IRQL_NOT_LESS_OR_EQUAL. There was also the
> following:
> Technical information:
> STOP: 0x000000D1 (0x4870666F, 0x00000002, 0x00000000, 0x91F75F5B)
> tcpip.sys - Address 91F75F5B base at 91F2E000, DateStamp 478ad415
>
> However, the most recent BSOD didn't mention tcpip.sys.
>
> After rebooting I can access the shared folders with no problems, at
> least for a while.
>
> As a check I tried accessing shared files from an old Win2000 box. It
> didn't cause a BSOD, but it did cause Vista to lock up -- the mouse and
> keyboard were dead, so I had to use the power button to force a
> shutdown.
>
> I've tried a bunch of things without success. Among others:
> - Three different driver versions for the network adapter
> - System restore to a time well before this problem first occurred.
> This step totally hosed the network. Vista said it couldn't find any
> network.
> - Two different antiviruses and two different antispywares, run from
> safe mode, found no problems.
> - Disabled ZoneAlarm firewall and switched to Windows firewall.
> - Disabled both firewalls.
> - Reran the Norton removal tool, and removed all references to Symantec
> from the registry.
>
> Unfortunately I can't pinpoint when the problem actually started
> because I hadn't tried to access shared files for a month or two.
>
> About a week before the first BSOD I uninstalled Norton Security Online
> with the uninstall tool, and installed ZoneAlarm and Antivir.
> Disabling both of those has no effect.
>
> I'm fresh out of ideas. Any help would be appreciated.
>
> --
> Ray
> (remove the Xs to reply)
>
Thumper
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Old 03-25-2008, 08:04 PM   #3 (permalink)
Default RE: Accessing shared folders causes BSOD

=?Utf-8?B?VGh1bXBlcg==?= <Thumper@discussions.microsoft.com> wrote:
Quote:
> Looking at http://www.aumha.org/a/stop.php it definitely seems
> hardware related.
Thanks, looks like a lot of good info there.
Quote:
>
> What kind of NIC adapter is it??? Try their web site....
It's an Nvidia on the motherboard. I've already installed the latest
drivers, but maybe their forums will help.

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Ray
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