Activation problem when updating sound card driver

Posted: 07-12-2007, 05:14 PM
I have a AMD 4200, with a Abit KN8 Ultra motherboard and I recently installed
Vista on my computer. Immediately after I installed VISTA I activated my copy
of VISTA (I'm using it at a Educational institute).
The only problem I had with Vista was the RealTek AC'97 Audio codec was not
installed nor recognised. I found a driver for VISTA from the RealTek Website
6243_Vista_APO.zip, that allowed the multimedia adaptor to be recognised.
Immediately after installation, I received a message stating that my
configuration has changed and I need to register my copy of VISTA again. I
tried to but I get a message that my copy of VISTA is already being used, and
prompts me to either buy a new one online, or type a new vista number now.
How can I resolve this problem? I am a test user for migration from the XP
to Vista and this is definetely a significant problem should we decide to
migrate.

Kind regards
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Responses to "Activation problem when updating sound card driver"

Andrew McLaren
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Re: Activation problem when updating sound card driver
Posted: 07-12-2007, 05:40 PM
Hi,

Now that Windows Vista can detect your sound card, it thinks that the
hardware has changed. Well, your hardware has changed :-) but it makes Vista
think it is actually running on a whole new PC; not just the same PC with a
new sound card. So, it is asking you to re-activate Windows. It sees that
your "old" PC (ie without the sound card) was already activated, so it
throws up the error message.

It is easily fixed - you ring Microsoft and get an activation code, over the
phone. Then you plug the activation code they give you into Vista, and
you're activated. It usually takes 3 to 5 minutes. When you get the "already
activated" error message, there should have been a link to the phone number
to ring, for your region. If not, run this command at a command prompt "slui
4" - it will bring up the dialogue box with phone numbers.

The algorithm Vista uses to detect whether it is running on the same PC, or
has been copied to a new PC, is pretty complex and completely undocumented,
publically. It takes into account various component serial numbers etc.
Unfortunately it seems to be a bit over-sensitive sometimes; very minor
hardware changes like adding a second hard disk, or, oh, installing a sound
driver, makes it think it is running on a new PC. But other times, you can
make big changes and Vista hardly notices. I hope they will refine the
algorithm (or better, totally abandon it) in future releases.

Hope this helps,
--
Andrew McLaren
amclar (at) optusnet dot com dot au


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