Add printer problem

Posted: 04-19-2007, 05:38 PM

JerG

Guest
Posts: n/a

I have an HP 7410 attached to a XP Home computer. I also have a Vsta
Ultimate computer on which I am attempting to add the HP printer through the
network option. The Vista drivers have been added to the Vista computer.
I've tried every suggestion on this site with no success. Each time I can
see the XP printer but I get an error screen, "Windows cannot connect to the
printer. Operation could not be completed (error 0x0000064a). Any help is
appreciated.

Responses to "Add printer problem"

Alan Morris [MSFT]

Guest
Posts: n/a

Re: Add printer problem

Posted: 04-19-2007, 11:25 PM

this error equates to

1610 ERROR_BAD_CONFIGURATION <--> No NTSTATUS matched

Can you add a "test" shared printer on the XP machine and verify that the
Vista machine can make the connection? Just use LPT1: and one of the HP
drivers available with both the XP and Vista OS.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"JerG" <JerG@discussions.microsoft.com> wrote in message
news:07F133CB-146D-4F7D-A133-27F7808CE107@microsoft.com...

>I have an HP 7410 attached to a XP Home computer. I also have a Vsta
> Ultimate computer on which I am attempting to add the HP printer through
> the
> network option. The Vista drivers have been added to the Vista computer.
> I've tried every suggestion on this site with no success. Each time I can
> see the XP printer but I get an error screen, "Windows cannot connect to
> the
> printer. Operation could not be completed (error 0x0000064a). Any help
> is
> appreciated.

muretired

Guest
Posts: n/a

RE: Add printer problem

Posted: 04-24-2007, 07:34 PM

I'm getting the exact same response while trying to connect an Epson Stylus
C60 printer in the same manner, right down to the exact error message. How
about some help please.

"JerG" wrote:

> I have an HP 7410 attached to a XP Home computer. I also have a Vsta
> Ultimate computer on which I am attempting to add the HP printer through the
> network option. The Vista drivers have been added to the Vista computer.
> I've tried every suggestion on this site with no success. Each time I can
> see the XP printer but I get an error screen, "Windows cannot connect to the
> printer. Operation could not be completed (error 0x0000064a). Any help is
> appreciated.

JerG

Guest
Posts: n/a

RE: Add printer problem

Posted: 04-24-2007, 08:30 PM

I stumbled onto a simple fix. On the "add printer" button I right clicked
the mouse and performed task as Administrator. Everything worked fine.

"muretired" wrote:

> I'm getting the exact same response while trying to connect an Epson Stylus
> C60 printer in the same manner, right down to the exact error message. How
> about some help please.
>
> "JerG" wrote:
>
> > I have an HP 7410 attached to a XP Home computer. I also have a Vsta
> > Ultimate computer on which I am attempting to add the HP printer through the
> > network option. The Vista drivers have been added to the Vista computer.
> > I've tried every suggestion on this site with no success. Each time I can
> > see the XP printer but I get an error screen, "Windows cannot connect to the
> > printer. Operation could not be completed (error 0x0000064a). Any help is
> > appreciated.

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