Add printer wizard does not respond

Posted: 04-19-2004, 07:36 PM
When I click on add printer in Windows XP PRO nothing
happens. Does anyone have a solution for this problem?
Thanks for any help I can get!!
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Responses to "Add printer wizard does not respond"

PIa Mason
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Add printer wizard does not respond
Posted: 04-19-2004, 07:53 PM
Hi! THis is also happening to me. I remember installing
windows updates, then all of a sudden, print does not
work. In IE, when I click File / Print, i get an error. My
previously installed printers have also disappeared.

Please, help!
>-----Original Message-----
>When I click on add printer in Windows XP PRO nothing
>happens. Does anyone have a solution for this problem?
>Thanks for any help I can get!!
>.
>
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Wayne
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Add printer wizard does not respond
Posted: 04-19-2004, 08:21 PM
>-----Original Message-----
>Hi! THis is also happening to me. I remember installing
>windows updates, then all of a sudden, print does not
>work. In IE, when I click File / Print, i get an error.
My
>previously installed printers have also disappeared.
>
>Please, help!
>
>>-----Original Message-----
>>When I click on add printer in Windows XP PRO nothing
>>happens. Does anyone have a solution for this problem?
>>Thanks for any help I can get!!
>>.
>>
>.My originally installed printers disappeared also. I
tried "net start spooler" and a system restore neither
one worked.
>
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Pia Mason
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Add printer wizard does not respond
Posted: 04-19-2004, 08:42 PM

Hi Wayne,

I re-installed windows xp pro, and that fixed it.
I hope it will work for you.

pia
>-----Original Message-----
>
>>-----Original Message-----
>>Hi! THis is also happening to me. I remember installing
>>windows updates, then all of a sudden, print does not
>>work. In IE, when I click File / Print, i get an error.
>My
>>previously installed printers have also disappeared.
>>
>>Please, help!
>>
>>>-----Original Message-----
>>>When I click on add printer in Windows XP PRO nothing
>>>happens. Does anyone have a solution for this problem?
>>>Thanks for any help I can get!!
>>>.
>>>
>>.My originally installed printers disappeared also. I
>tried "net start spooler" and a system restore neither
>one worked.
>>
>.
>
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Cari \(MS-MVP\)
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Re: Add printer wizard does not respond
Posted: 04-20-2004, 06:55 PM
One of the System Files has become corrupted..... from the command prompt,
type

sfc /scannow
(note the space between the c and the /)

sfc is the System File Checker.... it will replace any System Files that are
corrupted. After the check reboot and try the Add Printer Wizard again.

Cari
www.coribright.com

"wayne" <wlee@magnacare.com> wrote in message
news:11c801c4263d$36b5c840$a101280a@phx.gbl...
> When I click on add printer in Windows XP PRO nothing
> happens. Does anyone have a solution for this problem?
> Thanks for any help I can get!!

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Wayne
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Re: Add printer wizard does not respond
Posted: 04-21-2004, 11:07 PM
>-----Original Message-----
>One of the System Files has become corrupted..... from
the command prompt,
>type
>
>sfc /scannow
>(note the space between the c and the /)
>
>sfc is the System File Checker.... it will replace any
System Files that are
>corrupted. After the check reboot and try the Add
Printer Wizard again.
>
>Cari
>www.coribright.com
>
>"wayne" <wlee@magnacare.com> wrote in message
>news:11c801c4263d$36b5c840$a101280a@phx.gbl...
>> When I click on add printer in Windows XP PRO nothing
>> happens. Does anyone have a solution for this problem?
>> Thanks for any help I can get!!
>
>
>Thank you very much Cari!! That worked out fine.
I really appreciate your help, I didn't want to have to
re-install XP.
>
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Cari \(MS MVP\)
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Re: Add printer wizard does not respond
Posted: 04-22-2004, 04:35 AM
You're very welcome. Happy printing!
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Wayne" <wlee@magnacare.com> wrote in message
news:25b501c427ed$128d5080$a601280a@phx.gbl...
>
> >Thank you very much Cari!! That worked out fine.
> I really appreciate your help, I didn't want to have to
> re-install XP.
> >

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T-Rock
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Re: Add printer wizard does not respond
Posted: 04-26-2004, 08:16 AM
I'm affraid "scannow" did not work in my case. Wizard keeps saying that it cannot find the driver for my printer. The default driver doesn't work or even the latest driver cd from HP. My printer is hp psc 750xi and windows xp suddenly stopped recogizing it a few weeks ago.
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Cari \(MS-MVP\)
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Re: Add printer wizard does not respond
Posted: 04-26-2004, 06:34 PM
Try a complete uninstall and reinstall.... then download a new set of
drivers from the HP website...the first item at
http://h10025.www1.hp.com/ewfrf/wc/s...&dlc=en&os=228

(I know, I'm sorry it's 60.62mb too!)

Uninstall and reinstall instructions at:
http://www.coribright.com/Windows/Article%20One.htm

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"T-Rock" <anonymous@discussions.microsoft.com> wrote in message
news:816A7F4C-44BE-4EF0-95B8-CFFE462EE145@microsoft.com...
> I'm affraid "scannow" did not work in my case. Wizard keeps saying that
> it cannot find the driver for my printer. The default driver doesn't work
> or even the latest driver cd from HP. My printer is hp psc 750xi and
> windows xp suddenly stopped recogizing it a few weeks ago.

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T-Rock
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Re: Add printer wizard does not respond
Posted: 04-29-2004, 09:01 AM
I have tried following your last suggestion as close as I can but still something is blocking the Microsoft wizard from seeing the driver for my printer, either from the cd rum or the HP web site. The funny thing is that the wizard recognizes that it is an 750ix that is to be installed but it says that it cannot fine the correct driver anywhere. Following the installation procedure from hp on-line it says that the installation is incomplete then it takes me around in circls again.
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