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Admin permission for Realplayer update?

 

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Old 03-25-2008, 07:51 PM   #1 (permalink)
Default Admin permission for Realplayer update?

I am unable to play ram audio clips from this site : www.redhotjazz.com

It always worked smoothly for the past 10 years going back to win95 , win98
, and earlier versions of Realplayer.

I am using the latest version -- Realplayer 11 and everything else I've
tried with it works fine.

Here's what happens ( in both firefox and Iexplorer ):

message1 : realplayer needs top dl new software to play this clip

I click "ok"

message2: you don't have the necessary permissions to enable AutoUpdate.
Please contact you sys admin.

I click "ok"

message3: currently AutoUpdate has no plugin avaiable to play your selection


I did this as the administrator. I tried "run as "administor" . I changed
the setting in UAC. Nothing changed these messages. Is there something I
don't understand about this "administrator" thing. It's hard to believe
that realplayer11 with all it's fancy doodads cannot play a ram audio file on
a site that I've been using smoothly for 10 years.

any ideas ? thanks
ruby
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Old 03-28-2008, 06:47 PM   #2 (permalink)
Default Re: Admin permission for Realplayer update?


What does RealNetworks say about this? They should be in a much better
position to understand what they are doing here. =)

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Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
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"ruby" <ruby@discussions.microsoft.com> wrote in message
news:FC54F051-51BD-4AFA-AA43-7F6BC5569CBE@microsoft.com...
Quote:
>I am unable to play ram audio clips from this site : www.redhotjazz.com
>
> It always worked smoothly for the past 10 years going back to win95 ,
> win98
> , and earlier versions of Realplayer.
>
> I am using the latest version -- Realplayer 11 and everything else I've
> tried with it works fine.
>
> Here's what happens ( in both firefox and Iexplorer ):
>
> message1 : realplayer needs top dl new software to play this clip
>
> I click "ok"
>
> message2: you don't have the necessary permissions to enable AutoUpdate.
> Please contact you sys admin.
>
> I click "ok"
>
> message3: currently AutoUpdate has no plugin avaiable to play your
> selection
>
>
> I did this as the administrator. I tried "run as "administor" . I
> changed
> the setting in UAC. Nothing changed these messages. Is there something I
> don't understand about this "administrator" thing. It's hard to believe
> that realplayer11 with all it's fancy doodads cannot play a ram audio file
> on
> a site that I've been using smoothly for 10 years.
>
> any ideas ? thanks

zachd [MSFT]
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Old 04-05-2008, 12:47 PM   #3 (permalink)
Default Re: Admin permission for Realplayer update?


Hi Ruby, not sure if you've got it working by now but I was having the
same problem/error message etc. with realplayer, I did all the updates
etc with no success so I closed it & opened Windows Media Player...ta da
the sound is now working fine.


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Sariel
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Old 04-17-2008, 07:54 PM   #4 (permalink)
Default Re: Admin permission for Realplayer update?


Hi
I was able to stream one of the Clarence Williams' clips usin
RealPlayer 11 on Vista Business. I'm logged as user with admi
privileges. The audio track of closefitblues.ram is in RealAudio v3.0
that's really really really old. The v11 Player does not come with it
If you have a firewall setting preventing you from downloading thi
codec, you will not be able to play the content. Also, the connection t
the server where the stream is coming from is using TCP - make sure you
network configuration is not blocking it. Btw, admin access is neede
when RealPlayer files are being written to \Program Files\Common Files
and registry entries located under HKEY_CLASSES_ROOT an
HKEY_LOCAL_MACHINE. That's simply due to Windows standard securities.
Hope this helps

-Epyo

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Epyon
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