Administrator password causes hang

Posted: 08-06-2008, 07:32 AM

I have a Dell desktop, the model etc I don't think are relevant to m
issue. Vista home premium ran well for about a year until recently

I have two accounts set up on the pc, one is a standard user and th
other is the one I use as administrator and I now realise foolishly use
as my own account

The issue is that when I try to log onto the account that is the admi
account the pc simply hangs. I left this for a good few hours just i
case it sorted itself out, it never did, I had to hard reset

I can log into the non admin account without any problems.

When I look at the users the non admins account shows as having abou
250 Mb of data whereas the admin account shows 0 Mb, although there i
certainly data there

I have activated the Vista admin account through the Cmd prompt bu
this account does not show up on the start up screen so I do not kno
where to look for it

I am not able to reset to factory setting because I am asked for th
admin password and as soon as I enter it the PC hangs for eternity

I have even gone to the lengths of taking out the hard disc an
decanting the data I wanted from it

Is the only option to format the hard drives of the pc and re-instal
the operating system? I do have the system CDs but invariably I find i
you do re-install there are always issues with drivers etc

Grateful for any help

Mick

--
Mick D

Administrator password causes hang


Responses to "Administrator password causes hang"

Mick Murphy
Guest
Posts: n/a
 
RE: Administrator password causes hang
Posted: 08-06-2008, 09:21 PM
If you tap F8 at startup, and go into Safe Mode, do you get the option to log
in with the Admin account?
--
Mick Murphy - Qld - Australia


"Mick D" wrote:
>
> I have a Dell desktop, the model etc I don't think are relevant to my
> issue. Vista home premium ran well for about a year until recently.
>
> I have two accounts set up on the pc, one is a standard user and the
> other is the one I use as administrator and I now realise foolishly used
> as my own account.
>
> The issue is that when I try to log onto the account that is the admin
> account the pc simply hangs. I left this for a good few hours just in
> case it sorted itself out, it never did, I had to hard reset.
>
> I can log into the non admin account without any problems.
>
> When I look at the users the non admins account shows as having about
> 250 Mb of data whereas the admin account shows 0 Mb, although there is
> certainly data there.
>
> I have activated the Vista admin account through the Cmd prompt but
> this account does not show up on the start up screen so I do not know
> where to look for it.
>
> I am not able to reset to factory setting because I am asked for the
> admin password and as soon as I enter it the PC hangs for eternity.
>
> I have even gone to the lengths of taking out the hard disc and
> decanting the data I wanted from it.
>
> Is the only option to format the hard drives of the pc and re-install
> the operating system? I do have the system CDs but invariably I find if
> you do re-install there are always issues with drivers etc.
>
> Grateful for any help.
>
> Mick D
>
>
> --
> Mick D
>
Mick D
Guest
Posts: n/a
 
Re: Administrator password causes hang
Posted: 08-07-2008, 07:05 AM

Hi Mick, thanks for getting back to me on this one

I don't get the option to log on with the admin account

I get options for start normally, safe mode, safe mode with networ
connections and one other which I can't remember off the top of my hea
because the pc is at home and I am at work. I will take a look tonigh
and furnish you with that detail soonest

Once again many thanks for taking the time to look at this for me

Mick

--
Mick D
Mick D
Guest
Posts: n/a
 
Re: Administrator password causes hang
Posted: 08-08-2008, 09:47 AM

Turned PC on to look at the safe boot options and lo and behold got a
totally different safe boot option which did allow me to log on as
administrator and subsequently restore my pc.

No idea why this particular safe boot option was not showing the 30
times before but it is now working.

?????????????????????????????????????????????????

Thanks to Mick for looking into this for me.


--
Mick D
Robin Karlsson
Guest
Posts: n/a
 
Re: Administrator password causes hang
Posted: 08-10-2008, 02:43 AM

I'm kinda havin the same problem but EVERYTHING I try requires the admin
password which it is NOT accepting........... I can't even get into SAFE
MODE


--
Robin Karlsson
 
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