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all network adapters lost after installing Vista Update KB947562

 

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Old 05-28-2008, 06:57 AM   #1 (permalink)
Default all network adapters lost after installing Vista Update KB947562

I have lost the ability to access the wireless adapter on my new vista
laptop, my new vista desktop network adapter, my HP printer network adapter,
and my wireless router. All have been working for months in all cases but the
laptop which is only a month old and working. After installing the above
mentioned Vista update on both machines I can now only access the internet by
hard wiring the cable modem to the desktop and having re-enabled the desktop
network card after restoring to a point before the Vista update installation.
However since I can not access the wireless router without being online with
it I can't fix the the other adapters. Obviously this is not hardware
specific nor is the IPv6 issue pertainent since it is enabled before the
latest update and worked just fine.
Solution needed. Thanks
Bruce
Bruce
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Old 05-28-2008, 01:28 PM   #2 (permalink)
Default Re: all network adapters lost after installing Vista Update KB947562

Have you reset the wireless router?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Bruce" <Bruce@discussions.microsoft.com> wrote in message
news:38404709-AF72-4C0B-9A26-CE0660235F04@microsoft.com...
Quote:
>I have lost the ability to access the wireless adapter on my new vista
> laptop, my new vista desktop network adapter, my HP printer network
> adapter,
> and my wireless router. All have been working for months in all cases but
> the
> laptop which is only a month old and working. After installing the above
> mentioned Vista update on both machines I can now only access the internet
> by
> hard wiring the cable modem to the desktop and having re-enabled the
> desktop
> network card after restoring to a point before the Vista update
> installation.
> However since I can not access the wireless router without being online
> with
> it I can't fix the the other adapters. Obviously this is not hardware
> specific nor is the IPv6 issue pertainent since it is enabled before the
> latest update and worked just fine.
> Solution needed. Thanks
> Bruce
Robert L. \(MS-MVP\)
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Old 05-29-2008, 02:54 AM   #3 (permalink)
Default Re: all network adapters lost after installing Vista Update KB9475

Robert,
After several resets of the router and modem the system is working again.

"Robert L. (MS-MVP)" wrote:
Quote:
> Have you reset the wireless router?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "Bruce" <Bruce@discussions.microsoft.com> wrote in message
> news:38404709-AF72-4C0B-9A26-CE0660235F04@microsoft.com...
Quote:
> >I have lost the ability to access the wireless adapter on my new vista
> > laptop, my new vista desktop network adapter, my HP printer network
> > adapter,
> > and my wireless router. All have been working for months in all cases but
> > the
> > laptop which is only a month old and working. After installing the above
> > mentioned Vista update on both machines I can now only access the internet
> > by
> > hard wiring the cable modem to the desktop and having re-enabled the
> > desktop
> > network card after restoring to a point before the Vista update
> > installation.
> > However since I can not access the wireless router without being online
> > with
> > it I can't fix the the other adapters. Obviously this is not hardware
> > specific nor is the IPv6 issue pertainent since it is enabled before the
> > latest update and worked just fine.
> > Solution needed. Thanks
> > Bruce
>
>
Bruce
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Old 05-29-2008, 02:35 PM   #4 (permalink)
Default Re: all network adapters lost after installing Vista Update KB947562

Thank you for the update.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Bruce" <Bruce@discussions.microsoft.com> wrote in message
news:1144CF83-EE1B-4B41-B200-987DC9642EFD@microsoft.com...
Quote:
> Robert,
> After several resets of the router and modem the system is working again.
>
> "Robert L. (MS-MVP)" wrote:
>
Quote:
>> Have you reset the wireless router?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "Bruce" <Bruce@discussions.microsoft.com> wrote in message
>> news:38404709-AF72-4C0B-9A26-CE0660235F04@microsoft.com...
Quote:
>> >I have lost the ability to access the wireless adapter on my new vista
>> > laptop, my new vista desktop network adapter, my HP printer network
>> > adapter,
>> > and my wireless router. All have been working for months in all cases
>> > but
>> > the
>> > laptop which is only a month old and working. After installing the
>> > above
>> > mentioned Vista update on both machines I can now only access the
>> > internet
>> > by
>> > hard wiring the cable modem to the desktop and having re-enabled the
>> > desktop
>> > network card after restoring to a point before the Vista update
>> > installation.
>> > However since I can not access the wireless router without being online
>> > with
>> > it I can't fix the the other adapters. Obviously this is not hardware
>> > specific nor is the IPv6 issue pertainent since it is enabled before
>> > the
>> > latest update and worked just fine.
>> > Solution needed. Thanks
>> > Bruce
>>
>>
Robert L. \(MS-MVP\)
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