APC PowerChute

Which brand did you use to replace APC on Vista?

--
Sylvain Lafontaine, ing.
MVP - Technologies Virtual-PC
E-mail: sylvain aei ca (fill the blanks, no spam please)


"mikeyhsd" <mikeyhsd@comcast.net> wrote in message news:u1zs2SdfHHA.1388@TK2MSFTNGP05.phx.gbl...
I had problems with APC and Power Chute and Vista.

always got error messages that Power Chute was unable to stop Vista power service. and they regularly interfered with each other.

never got it worked out and changed brands.

unless you have MANY MANY hours of backup time you might just as well turn the computer off when expected to be gone for extended period. as it will eventually go off anyway for extended power outage.



mikeyhsd@comcast.net



"estoad2" <estoad2@discussions.microsoft.com> wrote in message news:79FFB716-949B-4C90-BBE9-E763CB2913DB@microsoft.com...
I've used APC's PowerChute Personal with their batteries since Win95. Never
had any problems with un-attended shutdowns due to power outages, all worked
as advertised. Problem: PowerChute v2.1 for Vista, when a power outage
presents itself, the computer shuts down at the correct interval, followed by
the monitor and then the battery. Upon re-start, I get a "Resuming Windows"
followed by a black screen which just stays. After a shutdown with the power
button, on restart it goes to the boot screen with options for 'normal'
'safe' etc. On examining the Event Viewer, I see that PowerChute has tried
to hybernate the machine, and just after that the machine and PowerChute lose
contact. Hybernation/sleep/Hybrid I do believe are all shut off thru Control
Panel/Power Options. I run my computer at full power at all times due to a
dc+ server drive. I've been in touch with APC and the issue has not been
resolved. Anyone else having this restart problem? Is there a setting I may
have missed or any suggestions to help trouble shooting this event? My work
schedule keeps me away for a day or so at a time, and I live in an area of
fairly frequent power outages. Any help is appreciated.

bought a Cyber Power unit.
software install no need for driver signing and so far no interference with vista power settings.



mikeyhsd@comcast.net



"Sylvain Lafontaine" <sylvain aei ca (fill the blanks, no spam please)> wrote in message news:O0Eqh9dfHHA.1816@TK2MSFTNGP06.phx.gbl...
Which brand did you use to replace APC on Vista?

--
Sylvain Lafontaine, ing.
MVP - Technologies Virtual-PC
E-mail: sylvain aei ca (fill the blanks, no spam please)


"mikeyhsd" <mikeyhsd@comcast.net> wrote in message news:u1zs2SdfHHA.1388@TK2MSFTNGP05.phx.gbl...
I had problems with APC and Power Chute and Vista.

always got error messages that Power Chute was unable to stop Vista power service. and they regularly interfered with each other.

never got it worked out and changed brands.

unless you have MANY MANY hours of backup time you might just as well turn the computer off when expected to be gone for extended period. as it will eventually go off anyway for extended power outage.



mikeyhsd@comcast.net



"estoad2" <estoad2@discussions.microsoft.com> wrote in message news:79FFB716-949B-4C90-BBE9-E763CB2913DB@microsoft.com...
I've used APC's PowerChute Personal with their batteries since Win95. Never
had any problems with un-attended shutdowns due to power outages, all worked
as advertised. Problem: PowerChute v2.1 for Vista, when a power outage
presents itself, the computer shuts down at the correct interval, followed by
the monitor and then the battery. Upon re-start, I get a "Resuming Windows"
followed by a black screen which just stays. After a shutdown with the power
button, on restart it goes to the boot screen with options for 'normal'
'safe' etc. On examining the Event Viewer, I see that PowerChute has tried
to hybernate the machine, and just after that the machine and PowerChute lose
contact. Hybernation/sleep/Hybrid I do believe are all shut off thru Control
Panel/Power Options. I run my computer at full power at all times due to a
dc+ server drive. I've been in touch with APC and the issue has not been
resolved. Anyone else having this restart problem? Is there a setting I may
have missed or any suggestions to help trouble shooting this event? My work
schedule keeps me away for a day or so at a time, and I live in an area of
fairly frequent power outages. Any help is appreciated.

"mikeyhsd" wrote:

> bought a Cyber Power unit.
> software install no need for driver signing and so far no interference with vista power settings.
>
> OK, so you switched to CyberPower, have you pulled the power plug to run a mock power outage to make sure it shuts down correctly and restarts?? Shutdown with the PowerChute seems fine, it's the restart that bothers me. All my PowerChute system tests pass, no errors.
>
> mikeyhsd@comcast.net
>
>
>
> "Sylvain Lafontaine" <sylvain aei ca (fill the blanks, no spam please)> wrote in message news:O0Eqh9dfHHA.1816@TK2MSFTNGP06.phx.gbl...
> Which brand did you use to replace APC on Vista?
>
> --
> Sylvain Lafontaine, ing.
> MVP - Technologies Virtual-PC
> E-mail: sylvain aei ca (fill the blanks, no spam please)
>
>
> "mikeyhsd" <mikeyhsd@comcast.net> wrote in message news:u1zs2SdfHHA.1388@TK2MSFTNGP05.phx.gbl...
> I had problems with APC and Power Chute and Vista.
>
> always got error messages that Power Chute was unable to stop Vista power service. and they regularly interfered with each other.
>
> never got it worked out and changed brands.
>
> unless you have MANY MANY hours of backup time you might just as well turn the computer off when expected to be gone for extended period. as it will eventually go off anyway for extended power outage.
>
>
>
> mikeyhsd@comcast.net
>
>
>
> "estoad2" <estoad2@discussions.microsoft.com> wrote in message news:79FFB716-949B-4C90-BBE9-E763CB2913DB@microsoft.com...
> I've used APC's PowerChute Personal with their batteries since Win95. Never
> had any problems with un-attended shutdowns due to power outages, all worked
> as advertised. Problem: PowerChute v2.1 for Vista, when a power outage
> presents itself, the computer shuts down at the correct interval, followed by
> the monitor and then the battery. Upon re-start, I get a "Resuming Windows"
> followed by a black screen which just stays. After a shutdown with the power
> button, on restart it goes to the boot screen with options for 'normal'
> 'safe' etc. On examining the Event Viewer, I see that PowerChute has tried
> to hybernate the machine, and just after that the machine and PowerChute lose
> contact. Hybernation/sleep/Hybrid I do believe are all shut off thru Control
> Panel/Power Options. I run my computer at full power at all times due to a
> dc+ server drive. I've been in touch with APC and the issue has not been
> resolved. Anyone else having this restart problem? Is there a setting I may
> have missed or any suggestions to help trouble shooting this event? My work
> schedule keeps me away for a day or so at a time, and I live in an area of
> fairly frequent power outages. Any help is appreciated

better than that, had a legit power outage that did all that for me.
worked great.



mikeyhsd@comcast.net



"estoad2" <estoad2@discussions.microsoft.com> wrote in message news:C9C88308-DC46-4E13-8CC4-39811C7AEFE8@microsoft.com...


"mikeyhsd" wrote:

> bought a Cyber Power unit.
> software install no need for driver signing and so far no interference with vista power settings.
>
> OK, so you switched to CyberPower, have you pulled the power plug to run a mock power outage to make sure it shuts down correctly and restarts?? Shutdown with the PowerChute seems fine, it's the restart that bothers me. All my PowerChute system tests pass, no errors.
>
> mikeyhsd@comcast.net
>
>
>
> "Sylvain Lafontaine" <sylvain aei ca (fill the blanks, no spam please)> wrote in message news:O0Eqh9dfHHA.1816@TK2MSFTNGP06.phx.gbl...
> Which brand did you use to replace APC on Vista?
>
> --
> Sylvain Lafontaine, ing.
> MVP - Technologies Virtual-PC
> E-mail: sylvain aei ca (fill the blanks, no spam please)
>
>
> "mikeyhsd" <mikeyhsd@comcast.net> wrote in message news:u1zs2SdfHHA.1388@TK2MSFTNGP05.phx.gbl...
> I had problems with APC and Power Chute and Vista.
>
> always got error messages that Power Chute was unable to stop Vista power service. and they regularly interfered with each other.
>
> never got it worked out and changed brands.
>
> unless you have MANY MANY hours of backup time you might just as well turn the computer off when expected to be gone for extended period. as it will eventually go off anyway for extended power outage.
>
>
>
> mikeyhsd@comcast.net
>
>
>
> "estoad2" <estoad2@discussions.microsoft.com> wrote in message news:79FFB716-949B-4C90-BBE9-E763CB2913DB@microsoft.com...
> I've used APC's PowerChute Personal with their batteries since Win95. Never
> had any problems with un-attended shutdowns due to power outages, all worked
> as advertised. Problem: PowerChute v2.1 for Vista, when a power outage
> presents itself, the computer shuts down at the correct interval, followed by
> the monitor and then the battery. Upon re-start, I get a "Resuming Windows"
> followed by a black screen which just stays. After a shutdown with the power
> button, on restart it goes to the boot screen with options for 'normal'
> 'safe' etc. On examining the Event Viewer, I see that PowerChute has tried
> to hybernate the machine, and just after that the machine and PowerChute lose
> contact. Hybernation/sleep/Hybrid I do believe are all shut off thru Control
> Panel/Power Options. I run my computer at full power at all times due to a
> dc+ server drive. I've been in touch with APC and the issue has not been
> resolved. Anyone else having this restart problem? Is there a setting I may
> have missed or any suggestions to help trouble shooting this event? My work
> schedule keeps me away for a day or so at a time, and I live in an area of
> fairly frequent power outages. Any help is appreciated

I may be jumping the gun, but all my experiences with APC have been
positive ones. they have always been extremely helpful, responsive and
competent, and their ups has been working fine with me - as far as I can
tell! they had a vista compatible (power chute) driver ready on a tight
schedule.

I'm finding it difficult to believe that they just left you without a
resolution; when i first started, they came back to me (via email)within
hours.



--Fool On The Hill
"estoad2" <estoad2@discussions.microsoft.com> wrote in message
news:79FFB716-949B-4C90-BBE9-E763CB2913DB@microsoft.com...

> I've used APC's PowerChute Personal with their batteries since Win95.
> Never
> had any problems with un-attended shutdowns due to power outages, all
> worked
> as advertised. Problem: PowerChute v2.1 for Vista, when a power outage
> presents itself, the computer shuts down at the correct interval, followed
> by
> the monitor and then the battery. Upon re-start, I get a "Resuming
> Windows"
> followed by a black screen which just stays. After a shutdown with the
> power
> button, on restart it goes to the boot screen with options for 'normal'
> 'safe' etc. On examining the Event Viewer, I see that PowerChute has
> tried
> to hybernate the machine, and just after that the machine and PowerChute
> lose
> contact. Hybernation/sleep/Hybrid I do believe are all shut off thru
> Control
> Panel/Power Options. I run my computer at full power at all times due to
> a
> dc+ server drive. I've been in touch with APC and the issue has not been
> resolved. Anyone else having this restart problem? Is there a setting I
> may
> have missed or any suggestions to help trouble shooting this event? My
> work
> schedule keeps me away for a day or so at a time, and I live in an area of
> fairly frequent power outages. Any help is appreciated.