Audio but no Video with DVDs

What is DVD decoding software and how do I reinstall it?

"Cari (MS-MVP)" wrote:

> Reinstall your DVD decoding software.
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "elle" <elle@discussions.microsoft.com> wrote in message
> news:BF658F9B-767E-4E27-ACFC-EF25F2EB5C5A@microsoft.com...

> > While trying to watch DVDs on any program on my computer all I get is
> > audio
> > and a black screen.
> >
> > I don't know what info is needed to help find a solution but is available
> > upon request.
> >
> > Any help is truly appreciated.
> > Thanks
> >
> >

>
>
>
>

Read through Galen Bridgeman's article:
http://www.microsoft.com/windowsxp/u...02april15.mspx

Usually PowerDVD or WinDVD come with your PC. DVD decoders are NOT included
in Windows XP and must be purchased separately if the application did not
come preinstalled on your PC.
--
Cari (MS-MVP)
Printing & Imaging



"elle" <elle@discussions.microsoft.com> wrote in message
news:C8838078-E0D1-48EE-B893-B4DE5747E275@microsoft.com...

> What is DVD decoding software and how do I reinstall it?
>
> "Cari (MS-MVP)" wrote:
>

>> Reinstall your DVD decoding software.
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "elle" <elle@discussions.microsoft.com> wrote in message
>> news:BF658F9B-767E-4E27-ACFC-EF25F2EB5C5A@microsoft.com...

>> > While trying to watch DVDs on any program on my computer all I get is
>> > audio
>> > and a black screen.
>> >
>> > I don't know what info is needed to help find a solution but is
>> > available
>> > upon request.
>> >
>> > Any help is truly appreciated.
>> > Thanks
>> >
>> >

>>
>>
>>
>>

>

Cari;
I have a similar problem in which my video worked fine under WMP9. When I
upgraded to WMP10 it stopped working - only audio now.

MS Windows XP Video Decoder Checkup Utility states my "ArcSoft DVD Video"
decoder "VideoDecoder.ax" version "1.8.1.4" is "not compatible with the
synchronization feature of WMP10".

I cannot downgrade back to WMP9, so am I basically stuck buying new encoder
software?

"Cari (MS-MVP)" wrote:

> Read through Galen Bridgeman's article:
> http://www.microsoft.com/windowsxp/u...02april15.mspx
>
> Usually PowerDVD or WinDVD come with your PC. DVD decoders are NOT included
> in Windows XP and must be purchased separately if the application did not
> come preinstalled on your PC.
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "elle" <elle@discussions.microsoft.com> wrote in message
> news:C8838078-E0D1-48EE-B893-B4DE5747E275@microsoft.com...

> > What is DVD decoding software and how do I reinstall it?
> >
> > "Cari (MS-MVP)" wrote:
> >

> >> Reinstall your DVD decoding software.
> >> --
> >> Cari (MS-MVP)
> >> Printing & Imaging
> >>
> >>
> >>
> >> "elle" <elle@discussions.microsoft.com> wrote in message
> >> news:BF658F9B-767E-4E27-ACFC-EF25F2EB5C5A@microsoft.com...
> >> > While trying to watch DVDs on any program on my computer all I get is
> >> > audio
> >> > and a black screen.
> >> >
> >> > I don't know what info is needed to help find a solution but is
> >> > available
> >> > upon request.
> >> >
> >> > Any help is truly appreciated.
> >> > Thanks
> >> >
> >> >
> >>
> >>
> >>
> >>

> >

>
>
>
>

Check for updates from Arcsoft. Why can't you roll back WMP?

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com


"Pissed" <Pissed@discussions.microsoft.com> wrote in message
news:B81730CF-7677-4554-8EB9-8A3C84313114@microsoft.com...

> Cari;
> I have a similar problem in which my video worked fine under WMP9. When I
> upgraded to WMP10 it stopped working - only audio now.
>
> MS Windows XP Video Decoder Checkup Utility states my "ArcSoft DVD Video"
> decoder "VideoDecoder.ax" version "1.8.1.4" is "not compatible with the
> synchronization feature of WMP10".
>
> I cannot downgrade back to WMP9, so am I basically stuck buying new
> encoder
> software?
>
> "Cari (MS-MVP)" wrote:
>

>> Read through Galen Bridgeman's article:
>> http://www.microsoft.com/windowsxp/u...02april15.mspx
>>
>> Usually PowerDVD or WinDVD come with your PC. DVD decoders are NOT
>> included
>> in Windows XP and must be purchased separately if the application did not
>> come preinstalled on your PC.
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "elle" <elle@discussions.microsoft.com> wrote in message
>> news:C8838078-E0D1-48EE-B893-B4DE5747E275@microsoft.com...

>> > What is DVD decoding software and how do I reinstall it?
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> Reinstall your DVD decoding software.
>> >> --
>> >> Cari (MS-MVP)
>> >> Printing & Imaging
>> >>
>> >>
>> >>
>> >> "elle" <elle@discussions.microsoft.com> wrote in message
>> >> news:BF658F9B-767E-4E27-ACFC-EF25F2EB5C5A@microsoft.com...
>> >> > While trying to watch DVDs on any program on my computer all I get
>> >> > is
>> >> > audio
>> >> > and a black screen.
>> >> >
>> >> > I don't know what info is needed to help find a solution but is
>> >> > available
>> >> > upon request.
>> >> >
>> >> > Any help is truly appreciated.
>> >> > Thanks
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >>
>> >

>>
>>
>>
>>