Basically setting up a new computer...

Posted: 12-29-2008, 06:19 AM

Hey,

So I have a Toshiba Satellite A215-S7428. I had the ram replaced in it
a while ago and it was a faulty stick not too mention it was
mis-installed. Originally there were two 1GB DDR2 RAM Cards and they
swapped one of the 1GB DDR2 RAM Cards for a 2GB DDR2 RAM Card and
mis-installed it which basically corrupted my Operating System and lead
to a hard-drive failure, according to Toshiba and Office Depot. Toshiba
wouldn't deal with it as it was out of warranty in a week from the time
I called, therefor I called Office Depot as I have 3-Year Extended
Warranty to get this notebook serviced, it's my main computer and runs
nearly all day for multiple reasons: IM, Music, Movies, Photos, Gaming,
Blogging, Forums, Socializing and downloads on a 56K Modem. It also had
random screen shut off issues which was apparently fixed in a BiOS,
after Toshiba directed me to update the BiOS to see if it fixed that
issue (Which it did!) and fix the issue with the hard-drive my computer
wouldn't even boot up past the green loading bar, it'd hang on a black
screen with a white cursor as it wasn't loading my Windows.

Office Depot just sent back my notebook, right now I'm away on vacation
in Florida and will be heading home in about two weeks to my notebook
with a new hard-drive and recovery discs, whether or not it's a vista
disc or just recovery discs I'm not sure. I want to assure that I get
the most out of my system and it's safely up to date. I also need to
re-install the new 2GB DDR2 RAM, I'm looking for anything I have to do
before/after the installation to make sure that it's properly installed
and problem free. So, below are some questions about what's going on.

1) Is there anyway of imaging, cloning or burning a new set of Recovery
Discs just in-case the originals fail?

2) Is there anyway of downloading the service pack, updates, bios etc
on the computer I'm on now and burn to disc for install on my notebook
when I get home? (I'm on dial-up and it makes it virtually impossible to
download updates)

3) What's the best free anti-virus suite out there?

4) What do I have to do to assure that the ram is properly installed,
not faulty and problem free?

5) Should I download and install all my updates before I download and
install the progams I use?

6) Would it be a good idea to make a system restore point or a back-up
before I download/install the updates and install the ram?

That's all my questions for now, honestly. I just want to assure that I
get the most performance, reliability and safety out of this notebook as
it's my best computer, I have a crappy desktop and don't have anymore
money to spend on computers!

Thanks,

You're help is greatly appreciated!


--
Presario

Want tips, tricks, tutorials, reviews, modifications and more?
'www.presarioonline.blogspot.com'
(http://www.vistax64.com/www.presarioonline.blogspot.com)

Basically setting up a new computer...


Responses to "Basically setting up a new computer..."

philo
Guest
Posts: n/a
 
Re: Basically setting up a new computer...
Posted: 12-29-2008, 07:14 AM

"Presario" <guest@unknown-email.com> wrote in message
news:b6a1396d58a0dcd18c4cf3f79a588e9b@nntp-gateway.com...
>
> Hey,
>
> So I have a Toshiba Satellite A215-S7428. I had the ram replaced in it
> a while ago and it was a faulty stick not too mention it was
> mis-installed. Originally there were two 1GB DDR2 RAM Cards and they
> swapped one of the 1GB DDR2 RAM Cards for a 2GB DDR2 RAM Card and
> mis-installed it which basically corrupted my Operating System and lead
> to a hard-drive failure, according to Toshiba and Office Depot.

<snip>
You were mis-informed I'm afraid.
If the machine had incompatable or defective RAM,
by replacing it with know-good RAM the machine should have been returned to
working condition
unless someone meddled with it.
At any rate, though it might have corrupted the operating system,
it certainly would not have caused a harddrive failure.






Toshiba
> wouldn't deal with it as it was out of warranty in a week from the time
> I called, therefor I called Office Depot as I have 3-Year Extended
> Warranty to get this notebook serviced, it's my main computer and runs
> nearly all day for multiple reasons: IM, Music, Movies, Photos, Gaming,
> Blogging, Forums, Socializing and downloads on a 56K Modem. It also had
> random screen shut off issues which was apparently fixed in a BiOS,
> after Toshiba directed me to update the BiOS to see if it fixed that
> issue (Which it did!) and fix the issue with the hard-drive my computer
> wouldn't even boot up past the green loading bar, it'd hang on a black
> screen with a white cursor as it wasn't loading my Windows.
>
> Office Depot just sent back my notebook, right now I'm away on vacation
> in Florida and will be heading home in about two weeks to my notebook
> with a new hard-drive and recovery discs, whether or not it's a vista
> disc or just recovery discs I'm not sure. I want to assure that I get
> the most out of my system and it's safely up to date. I also need to
> re-install the new 2GB DDR2 RAM, I'm looking for anything I have to do
> before/after the installation to make sure that it's properly installed
> and problem free. So, below are some questions about what's going on.
>
> 1) Is there anyway of imaging, cloning or burning a new set of Recovery
> Discs just in-case the originals fail?
>
> 2) Is there anyway of downloading the service pack, updates, bios etc
> on the computer I'm on now and burn to disc for install on my notebook
> when I get home? (I'm on dial-up and it makes it virtually impossible to
> download updates)
>
> 3) What's the best free anti-virus suite out there?
>
> 4) What do I have to do to assure that the ram is properly installed,
> not faulty and problem free?
>
> 5) Should I download and install all my updates before I download and
> install the progams I use?
>
> 6) Would it be a good idea to make a system restore point or a back-up
> before I download/install the updates and install the ram?
>
> That's all my questions for now, honestly. I just want to assure that I
> get the most performance, reliability and safety out of this notebook as
> it's my best computer, I have a crappy desktop and don't have anymore
> money to spend on computers!
>
> Thanks,
>
> You're help is greatly appreciated!
>
>
> --
> Presario
>
> Want tips, tricks, tutorials, reviews, modifications and more?
> 'www.presarioonline.blogspot.com'
> (http://www.vistax64.com/www.presarioonline.blogspot.com)

GrahamH
Guest
Posts: n/a
 
Re: Basically setting up a new computer...
Posted: 12-29-2008, 10:40 AM
Hi,
Sounds like someone screwed with your Tosh and does`nt want to take the
blame.
If the Ram was installed incorrectly it would not have booted up. Seems
someone has corrupted your sys files and that would prevent the O/S from
booting , not cause a Hard disk to fail.
I`ll try an answer some questions.
>
>
1) Is there anyway of imaging, cloning or burning a new set of Recovery
> Discs just in-case the originals fail?
>
After your o/s is installed/ patched/ drivers updated (but no software
installed)and any issuses resolved then you need to create a Full system
image backup using something like Acronis Ti or Paragon backup.
You can backup to an external Hard disk or dvd`s.
>
2) Is there anyway of downloading the service pack, updates, bios etc
> on the computer I'm on now and burn to disc for install on my notebook
> when I get home? (I'm on dial-up and it makes it virtually impossible to
> download updates)
>
using dial- up will take forever, try to find someone else with broadband to
do it for you and then copy to cd/dvd.
I think service packs can be purchased.
>
>
> 3) What's the best free anti-virus suite out there?
>
There is no Best anti-virus but i would look at Kaspersky or if thats
expensive then Bitdefender.
>
>
4) What do I have to do to assure that the ram is properly installed,
not faulty and problem free?
>
After installing ram and the pc boots without error then you can use Memtest
+86. You can create a boot cd to use this and its free to download.
>
> 5) Should I download and install all my updates before I download and
> install the progams I use?
>
Yes.
>
> 6) Would it be a good idea to make a system restore point or a back-up
> before I download/install the updates and install the ram?
>
Yes probably both would be safer, if you use an external hd then you can
delete the backup later if you need to. you will need to make regular
backups as part of a bigger strategy later especially your data on a regular
basis.
>
Good luck.
Graham...........
>
>
"Presario" <guest@unknown-email.com> wrote in message
news:b6a1396d58a0dcd18c4cf3f79a588e9b@nntp-gateway.com...
>
> Hey,
>
> So I have a Toshiba Satellite A215-S7428. I had the ram replaced in it
> a while ago and it was a faulty stick not too mention it was
> mis-installed. Originally there were two 1GB DDR2 RAM Cards and they
> swapped one of the 1GB DDR2 RAM Cards for a 2GB DDR2 RAM Card and
> mis-installed it which basically corrupted my Operating System and lead
> to a hard-drive failure, according to Toshiba and Office Depot. Toshiba
> wouldn't deal with it as it was out of warranty in a week from the time
> I called, therefor I called Office Depot as I have 3-Year Extended
> Warranty to get this notebook serviced, it's my main computer and runs
> nearly all day for multiple reasons: IM, Music, Movies, Photos, Gaming,
> Blogging, Forums, Socializing and downloads on a 56K Modem. It also had
> random screen shut off issues which was apparently fixed in a BiOS,
> after Toshiba directed me to update the BiOS to see if it fixed that
> issue (Which it did!) and fix the issue with the hard-drive my computer
> wouldn't even boot up past the green loading bar, it'd hang on a black
> screen with a white cursor as it wasn't loading my Windows.
>
> Office Depot just sent back my notebook, right now I'm away on vacation
> in Florida and will be heading home in about two weeks to my notebook
> with a new hard-drive and recovery discs, whether or not it's a vista
> disc or just recovery discs I'm not sure. I want to assure that I get
> the most out of my system and it's safely up to date. I also need to
> re-install the new 2GB DDR2 RAM, I'm looking for anything I have to do
> before/after the installation to make sure that it's properly installed
> and problem free. So, below are some questions about what's going on.
>
> 1) Is there anyway of imaging, cloning or burning a new set of Recovery
> Discs just in-case the originals fail?
>
> 2) Is there anyway of downloading the service pack, updates, bios etc
> on the computer I'm on now and burn to disc for install on my notebook
> when I get home? (I'm on dial-up and it makes it virtually impossible to
> download updates)
>
> 3) What's the best free anti-virus suite out there?
>
> 4) What do I have to do to assure that the ram is properly installed,
> not faulty and problem free?
>
> 5) Should I download and install all my updates before I download and
> install the progams I use?
>
> 6) Would it be a good idea to make a system restore point or a back-up
> before I download/install the updates and install the ram?
>
> That's all my questions for now, honestly. I just want to assure that I
> get the most performance, reliability and safety out of this notebook as
> it's my best computer, I have a crappy desktop and don't have anymore
> money to spend on computers!
>
> Thanks,
>
> You're help is greatly appreciated!
>
>
> --
> Presario
>
> Want tips, tricks, tutorials, reviews, modifications and more?
> 'www.presarioonline.blogspot.com'
> (http://www.vistax64.com/www.presarioonline.blogspot.com)
GrahamH
Guest
Posts: n/a
 
Re: Basically setting up a new computer...
Posted: 12-29-2008, 11:18 AM
Hi,
Sounds like someone screwed with your Tosh and does`nt want to take the
blame.
If the Ram was installed incorrectly it would not have booted up. Seems
someone has corrupted your sys files and that would prevent the O/S from
booting , not cause a Hard disk to fail.
I`ll try an answer some questions.
>
>
1) Is there anyway of imaging, cloning or burning a new set of Recovery
> Discs just in-case the originals fail?
>
After your o/s is installed/ patched/ drivers updated (but no software
installed)and any issuses resolved then you need to create a Full system
image backup using something like Acronis Ti or Paragon backup.
You can backup to an external Hard disk or dvd`s.
>
2) Is there anyway of downloading the service pack, updates, bios etc
> on the computer I'm on now and burn to disc for install on my notebook
> when I get home? (I'm on dial-up and it makes it virtually impossible to
> download updates)
>
using dial- up will take forever, try to find someone else with broadband to
do it for you and then copy to cd/dvd.
I think service packs can be purchased.
>
>
> 3) What's the best free anti-virus suite out there?
>
There is no Best anti-virus but i would look at Kaspersky or if thats
expensive then Bitdefender.
>
>
4) What do I have to do to assure that the ram is properly installed,
not faulty and problem free?
>
After installing ram and the pc boots without error then you can use Memtest
+86. You can create a boot cd to use this and its free to download.
>
> 5) Should I download and install all my updates before I download and
> install the progams I use?
>
Yes.
>
> 6) Would it be a good idea to make a system restore point or a back-up
> before I download/install the updates and install the ram?
>
Yes probably both would be safer, if you use an external hd then you can
delete the backup later if you need to. you will need to make regular
backups as part of a bigger strategy later especially your data on a regular
basis.
>
Good luck.
Graham...........
>
>
"Presario" <guest@unknown-email.com> wrote in message
news:b6a1396d58a0dcd18c4cf3f79a588e9b@nntp-gateway.com...
>
> Hey,
>
> So I have a Toshiba Satellite A215-S7428. I had the ram replaced in it
> a while ago and it was a faulty stick not too mention it was
> mis-installed. Originally there were two 1GB DDR2 RAM Cards and they
> swapped one of the 1GB DDR2 RAM Cards for a 2GB DDR2 RAM Card and
> mis-installed it which basically corrupted my Operating System and lead
> to a hard-drive failure, according to Toshiba and Office Depot. Toshiba
> wouldn't deal with it as it was out of warranty in a week from the time
> I called, therefor I called Office Depot as I have 3-Year Extended
> Warranty to get this notebook serviced, it's my main computer and runs
> nearly all day for multiple reasons: IM, Music, Movies, Photos, Gaming,
> Blogging, Forums, Socializing and downloads on a 56K Modem. It also had
> random screen shut off issues which was apparently fixed in a BiOS,
> after Toshiba directed me to update the BiOS to see if it fixed that
> issue (Which it did!) and fix the issue with the hard-drive my computer
> wouldn't even boot up past the green loading bar, it'd hang on a black
> screen with a white cursor as it wasn't loading my Windows.
>
> Office Depot just sent back my notebook, right now I'm away on vacation
> in Florida and will be heading home in about two weeks to my notebook
> with a new hard-drive and recovery discs, whether or not it's a vista
> disc or just recovery discs I'm not sure. I want to assure that I get
> the most out of my system and it's safely up to date. I also need to
> re-install the new 2GB DDR2 RAM, I'm looking for anything I have to do
> before/after the installation to make sure that it's properly installed
> and problem free. So, below are some questions about what's going on.
>
> 1) Is there anyway of imaging, cloning or burning a new set of Recovery
> Discs just in-case the originals fail?
>
> 2) Is there anyway of downloading the service pack, updates, bios etc
> on the computer I'm on now and burn to disc for install on my notebook
> when I get home? (I'm on dial-up and it makes it virtually impossible to
> download updates)
>
> 3) What's the best free anti-virus suite out there?
>
> 4) What do I have to do to assure that the ram is properly installed,
> not faulty and problem free?
>
> 5) Should I download and install all my updates before I download and
> install the progams I use?
>
> 6) Would it be a good idea to make a system restore point or a back-up
> before I download/install the updates and install the ram?
>
> That's all my questions for now, honestly. I just want to assure that I
> get the most performance, reliability and safety out of this notebook as
> it's my best computer, I have a crappy desktop and don't have anymore
> money to spend on computers!
>
> Thanks,
>
> You're help is greatly appreciated!
>
>
> --
> Presario
>
> Want tips, tricks, tutorials, reviews, modifications and more?
> 'www.presarioonline.blogspot.com'
> (http://www.vistax64.com/www.presarioonline.blogspot.com)
David B.
Guest
Posts: n/a
 
Re: Basically setting up a new computer...
Posted: 12-29-2008, 02:14 PM
Either someone is BSing you or your making assumptions, but neither
mis-installed RAM (which is almost impossible to do) nor a corrupt OS can
damage a hard drive.

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
Help Us Help You http://dts-l.net/goodpost.htm



"Presario" <guest@unknown-email.com> wrote in message
news:b6a1396d58a0dcd18c4cf3f79a588e9b@nntp-gateway.com...
>
> Hey,
>
> So I have a Toshiba Satellite A215-S7428. I had the ram replaced in it
> a while ago and it was a faulty stick not too mention it was
> mis-installed. Originally there were two 1GB DDR2 RAM Cards and they
> swapped one of the 1GB DDR2 RAM Cards for a 2GB DDR2 RAM Card and
> mis-installed it which basically corrupted my Operating System and lead
> to a hard-drive failure, according to Toshiba and Office Depot. Toshiba
> wouldn't deal with it as it was out of warranty in a week from the time
> I called, therefor I called Office Depot as I have 3-Year Extended
> Warranty to get this notebook serviced, it's my main computer and runs
> nearly all day for multiple reasons: IM, Music, Movies, Photos, Gaming,
> Blogging, Forums, Socializing and downloads on a 56K Modem. It also had
> random screen shut off issues which was apparently fixed in a BiOS,
> after Toshiba directed me to update the BiOS to see if it fixed that
> issue (Which it did!) and fix the issue with the hard-drive my computer
> wouldn't even boot up past the green loading bar, it'd hang on a black
> screen with a white cursor as it wasn't loading my Windows.
>
> Office Depot just sent back my notebook, right now I'm away on vacation
> in Florida and will be heading home in about two weeks to my notebook
> with a new hard-drive and recovery discs, whether or not it's a vista
> disc or just recovery discs I'm not sure. I want to assure that I get
> the most out of my system and it's safely up to date. I also need to
> re-install the new 2GB DDR2 RAM, I'm looking for anything I have to do
> before/after the installation to make sure that it's properly installed
> and problem free. So, below are some questions about what's going on.
>
> 1) Is there anyway of imaging, cloning or burning a new set of Recovery
> Discs just in-case the originals fail?
>
> 2) Is there anyway of downloading the service pack, updates, bios etc
> on the computer I'm on now and burn to disc for install on my notebook
> when I get home? (I'm on dial-up and it makes it virtually impossible to
> download updates)
>
> 3) What's the best free anti-virus suite out there?
>
> 4) What do I have to do to assure that the ram is properly installed,
> not faulty and problem free?
>
> 5) Should I download and install all my updates before I download and
> install the progams I use?
>
> 6) Would it be a good idea to make a system restore point or a back-up
> before I download/install the updates and install the ram?
>
> That's all my questions for now, honestly. I just want to assure that I
> get the most performance, reliability and safety out of this notebook as
> it's my best computer, I have a crappy desktop and don't have anymore
> money to spend on computers!
>
> Thanks,
>
> You're help is greatly appreciated!
>
>
> --
> Presario
>
> Want tips, tricks, tutorials, reviews, modifications and more?
> 'www.presarioonline.blogspot.com'
> (http://www.vistax64.com/www.presarioonline.blogspot.com)
Mike Hall - MVP
Guest
Posts: n/a
 
Re: Basically setting up a new computer...
Posted: 12-29-2008, 02:57 PM
Answers inline..

"Presario" <guest@unknown-email.com> wrote in message
news:b6a1396d58a0dcd18c4cf3f79a588e9b@nntp-gateway.com...
>
> 1) Is there anyway of imaging, cloning or burning a new set of Recovery
> Discs just in-case the originals fail?
>
Depends on what the monkeys at Office Depot have done
> 2) Is there anyway of downloading the service pack, updates, bios etc on
> the computer I'm on now and burn to disc for install on my notebook when I
> get home? (I'm on dial-up and it makes it virtually impossible to download
> updates)
>
Find a friend who is willing to lend you his/her highspeed connection..
> 3) What's the best free anti-virus suite out there?
>
Avira or Avast. Use the friend above to download and update whichever you
pick..
> 4) What do I have to do to assure that the ram is properly installed, not
> faulty and problem free?
>
Learn how to install RAM or take it to anywhere but the repair departments
of major stores..
> 5) Should I download and install all my updates before I download and
> install the progams I use?
>
Yes..
> 6) Would it be a good idea to make a system restore point or a back-up
> before I download/install the updates and install the ram?
>
Vista makes a restore point before each updating session..
> That's all my questions for now, honestly. I just want to assure that I
> get the most performance, reliability and safety out of this notebook as
> it's my best computer, I have a crappy desktop and don't have anymore
> money to spend on computers!
>
The calibre of technical staff at places like Office Depot make your 3 year
extended warranty as good as useless. All they are doing is using the
warranty to replace parts which probably don't need replacing anyway.

If your machine does not have Vista installed and a means to easily recover
the entire installation, then Office Depot will have failed you badly.

Despite you lack of funds, you badly need to find a decent repair person
locally. Make sure that whoever you find has not worked for any of the major
store repair departments

> Thanks,
>
> You're help is greatly appreciated!
>
>
> --
> Presario
>
> Want tips, tricks, tutorials, reviews, modifications and more?
> 'www.presarioonline.blogspot.com'
> (http://www.vistax64.com/www.presarioonline.blogspot.com)


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default...help&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx




 
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