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Bitlocker black screen after reboot

 

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Old 09-06-2007, 02:22 AM   #1 (permalink)
Default Bitlocker black screen after reboot

Hello!
I have a problem with Bitlocker: after the first restart (system check
before encryption) the screen stays black. No error message, no boot screen,
nothing.
This is what I did:
1. Allow Bitlocker without TPM (via gpedit.msc)
2. Use Bitlocker Drive Preparation Tool to create a new partition.
3. Use the Bitlocker control panel to configure encryption.
4. Reboot when reuired to do so for the system check.
Result: Black screen after BIOS POST screens. No message at all.
Ctrl-Alt-Del does work, nothing else.

The only way to repair was to boot from the Windows DVD and do a startup
repair.

My configuration is as follows:
- ABit AB9Pro board (latest BIOS) with the following onboard controllers:
. Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID disks)
. JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA)
. Silicon Image 3132 (1 CD-ROM SATA)

Is there anything I am doing wrong here? Anyone got Bitlocker running with a
similar configuration?

Thanks,
mister.jones



mister.jones
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Old 09-06-2007, 09:20 AM   #2 (permalink)
Default RE: Bitlocker black screen after reboot

Hello Jones,

Thank you for using newsgroup!

Based on your symptom, I suspect this similar issue may be caused by the
incompatible BIOS or hardware environment. For more detailed requirements
for BitLocker, please refer to:
Windows Vista BitLocker Client Platform Requirements
http://download.microsoft.com/downlo...0-8a0a-b183365
65f5b/BitLockerReq.doc

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.




--------------------
| From: "mister.jones" <mister.jones@noemail.noemail>
| Subject: Bitlocker black screen after reboot
| Date: Thu, 6 Sep 2007 04:22:57 +0200
| Lines: 29
| Message-ID: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| format=flowed;
| charset="iso-8859-1";
| reply-type=original
| Content-Transfer-Encoding: 7bit
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
| X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
| X-MS-CommunityGroup-PostID: {D2469DE6-055C-43FE-956D-7D6D72C01011}
| X-MS-CommunityGroup-MessageCategory:
{E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| Newsgroups: microsoft.public.windows.vista.security
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:8941
| NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| X-Tomcat-NG: microsoft.public.windows.vista.security
|
| Hello!
| I have a problem with Bitlocker: after the first restart (system check
| before encryption) the screen stays black. No error message, no boot
screen,
| nothing.
| This is what I did:
| 1. Allow Bitlocker without TPM (via gpedit.msc)
| 2. Use Bitlocker Drive Preparation Tool to create a new partition.
| 3. Use the Bitlocker control panel to configure encryption.
| 4. Reboot when reuired to do so for the system check.
| Result: Black screen after BIOS POST screens. No message at all.
| Ctrl-Alt-Del does work, nothing else.
|
| The only way to repair was to boot from the Windows DVD and do a startup
| repair.
|
| My configuration is as follows:
| - ABit AB9Pro board (latest BIOS) with the following onboard controllers:
| . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID disks)
| . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA)
| . Silicon Image 3132 (1 CD-ROM SATA)
|
| Is there anything I am doing wrong here? Anyone got Bitlocker running
with a
| similar configuration?
|
| Thanks,
| mister.jones
|
|
|
|

Ken Zhao [MSFT]
Guest
 
Posts: n/a
Reply With Quote  
Old 09-11-2007, 10:37 AM   #3 (permalink)
Default RE: Bitlocker black screen after reboot

Hi Jones,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.




--------------------
| X-Tomcat-ID: 131029305
| References: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Thu, 06 Sep 2007 09:20:08 GMT
| Subject: RE: Bitlocker black screen after reboot
| X-Tomcat-NG: microsoft.public.windows.vista.security
| Message-ID: <sDtjlcG8HHA.6140@TK2MSFTNGHUB02.phx.gbl>
| Newsgroups: microsoft.public.windows.vista.security
| Lines: 76
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:8943
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hello Jones,
|
| Thank you for using newsgroup!
|
| Based on your symptom, I suspect this similar issue may be caused by the
| incompatible BIOS or hardware environment. For more detailed requirements
| for BitLocker, please refer to:
| Windows Vista BitLocker Client Platform Requirements
|
http://download.microsoft.com/downlo...0-8a0a-b183365
| 65f5b/BitLockerReq.doc
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
| --------------------
| | From: "mister.jones" <mister.jones@noemail.noemail>
| | Subject: Bitlocker black screen after reboot
| | Date: Thu, 6 Sep 2007 04:22:57 +0200
| | Lines: 29
| | Message-ID: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | format=flowed;
| | charset="iso-8859-1";
| | reply-type=original
| | Content-Transfer-Encoding: 7bit
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
| | X-MS-CommunityGroup-PostID: {D2469DE6-055C-43FE-956D-7D6D72C01011}
| | X-MS-CommunityGroup-MessageCategory:
| {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| | Newsgroups: microsoft.public.windows.vista.security
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.security:8941
| | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | X-Tomcat-NG: microsoft.public.windows.vista.security
| |
| | Hello!
| | I have a problem with Bitlocker: after the first restart (system check
| | before encryption) the screen stays black. No error message, no boot
| screen,
| | nothing.
| | This is what I did:
| | 1. Allow Bitlocker without TPM (via gpedit.msc)
| | 2. Use Bitlocker Drive Preparation Tool to create a new partition.
| | 3. Use the Bitlocker control panel to configure encryption.
| | 4. Reboot when reuired to do so for the system check.
| | Result: Black screen after BIOS POST screens. No message at all.
| | Ctrl-Alt-Del does work, nothing else.
| |
| | The only way to repair was to boot from the Windows DVD and do a
startup
| | repair.
| |
| | My configuration is as follows:
| | - ABit AB9Pro board (latest BIOS) with the following onboard
controllers:
| | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID disks)
| | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA)
| | . Silicon Image 3132 (1 CD-ROM SATA)
| |
| | Is there anything I am doing wrong here? Anyone got Bitlocker running
| with a
| | similar configuration?
| |
| | Thanks,
| | mister.jones
| |
| |
| |
| |
|
|

Ken Zhao [MSFT]
Guest
 
Posts: n/a
Reply With Quote  
Old 09-13-2007, 09:35 PM   #4 (permalink)
Default Re: Bitlocker black screen after reboot

Thanks Ken, for coming back to this issue. I looked at the document on
Bitlocker you pointed me to. Most of it is about TPM requirements. However,
I want to run Bitlocker without TPM, which is possible when this feature is
activated in Group Policy.
I suppose rather that Bitlocker is not finding the right harddisk. Because
there are three controllers and six disks, I suppose the Bitlocker's
bootcode gets confused. What startles me is that it does not even give out
an error message.
Best regards
mister.jones



----- Original Message -----
From: ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com>
Newsgroups: microsoft.public.windows.vista.security
Sent: Tuesday, September 11, 2007 12:37 PM
Subject: RE: Bitlocker black screen after reboot

Quote:
> Hi Jones,
>
> I am just writing to see how everything is going. If you have any updates
> or need any further assistance on this issue, please feel free to let me
> know.
>
> Thanks & Regards,
>
> Ken Zhao
> |
> | Hello Jones,
> |
> | Thank you for using newsgroup!
> |
> | Based on your symptom, I suspect this similar issue may be caused by the
> | incompatible BIOS or hardware environment. For more detailed
> requirements
> | for BitLocker, please refer to:
> | Windows Vista BitLocker Client Platform Requirements
> |
> http://download.microsoft.com/downlo...0-8a0a-b183365
> | 65f5b/BitLockerReq.doc
> |
> | Thanks & Regards,
> |
> | Ken Zhao
> |
> | |
> | | Hello!
> | | I have a problem with Bitlocker: after the first restart (system check
> | | before encryption) the screen stays black. No error message, no boot
> | screen,
> | | nothing.
> | | This is what I did:
> | | 1. Allow Bitlocker without TPM (via gpedit.msc)
> | | 2. Use Bitlocker Drive Preparation Tool to create a new partition.
> | | 3. Use the Bitlocker control panel to configure encryption.
> | | 4. Reboot when reuired to do so for the system check.
> | | Result: Black screen after BIOS POST screens. No message at all.
> | | Ctrl-Alt-Del does work, nothing else.
> | |
> | | The only way to repair was to boot from the Windows DVD and do a
> startup
> | | repair.
> | |
> | | My configuration is as follows:
> | | - ABit AB9Pro board (latest BIOS) with the following onboard
> controllers:
> | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID
> disks)
> | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM PATA)
> | | . Silicon Image 3132 (1 CD-ROM SATA)
> | |
> | | Is there anything I am doing wrong here? Anyone got Bitlocker running
> | with a
> | | similar configuration?
> | |
> | | Thanks,
> | | mister.jones
> | |
> | |
> | |
> | |
> |
> |
>
mister.jones
Guest
 
Posts: n/a
Reply With Quote  
Old 09-14-2007, 08:43 AM   #5 (permalink)
Default Re: Bitlocker black screen after reboot

Yes, I agree with your opinion.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.




--------------------
| From: "mister.jones" <mister.jones@noemail.noemail>
| References: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
<sDtjlcG8HHA.6140@TK2MSFTNGHUB02.phx.gbl>
<U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
| In-Reply-To: <U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
| Subject: Re: Bitlocker black screen after reboot
| Date: Thu, 13 Sep 2007 23:35:02 +0200
| Lines: 87
| Message-ID: <125E1260-E67B-4555-8EA9-12FCA41EAF57@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| format=flowed;
| charset="iso-8859-1";
| reply-type=original
| Content-Transfer-Encoding: 7bit
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
| X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
| X-MS-CommunityGroup-PostID: {125E1260-E67B-4555-8EA9-12FCA41EAF57}
| X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011
| X-MS-CommunityGroup-ParentID: CACA94FA-3ECE-4665-873E-C48085D925CD
| Newsgroups: microsoft.public.windows.vista.security
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:9105
| NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| X-Tomcat-NG: microsoft.public.windows.vista.security
|
| Thanks Ken, for coming back to this issue. I looked at the document on
| Bitlocker you pointed me to. Most of it is about TPM requirements.
However,
| I want to run Bitlocker without TPM, which is possible when this feature
is
| activated in Group Policy.
| I suppose rather that Bitlocker is not finding the right harddisk.
Because
| there are three controllers and six disks, I suppose the Bitlocker's
| bootcode gets confused. What startles me is that it does not even give
out
| an error message.
| Best regards
| mister.jones
|
|
|
| ----- Original Message -----
| From: ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com>
| Newsgroups: microsoft.public.windows.vista.security
| Sent: Tuesday, September 11, 2007 12:37 PM
| Subject: RE: Bitlocker black screen after reboot
|
|
| > Hi Jones,
| >
| > I am just writing to see how everything is going. If you have any
updates
| > or need any further assistance on this issue, please feel free to let me
| > know.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| > |
| > | Hello Jones,
| > |
| > | Thank you for using newsgroup!
| > |
| > | Based on your symptom, I suspect this similar issue may be caused by
the
| > | incompatible BIOS or hardware environment. For more detailed
| > requirements
| > | for BitLocker, please refer to:
| > | Windows Vista BitLocker Client Platform Requirements
| > |
| >
http://download.microsoft.com/downlo...0-8a0a-b183365
| > | 65f5b/BitLockerReq.doc
| > |
| > | Thanks & Regards,
| > |
| > | Ken Zhao
| > |
| > | |
| > | | Hello!
| > | | I have a problem with Bitlocker: after the first restart (system
check
| > | | before encryption) the screen stays black. No error message, no boot
| > | screen,
| > | | nothing.
| > | | This is what I did:
| > | | 1. Allow Bitlocker without TPM (via gpedit.msc)
| > | | 2. Use Bitlocker Drive Preparation Tool to create a new partition.
| > | | 3. Use the Bitlocker control panel to configure encryption.
| > | | 4. Reboot when reuired to do so for the system check.
| > | | Result: Black screen after BIOS POST screens. No message at all.
| > | | Ctrl-Alt-Del does work, nothing else.
| > | |
| > | | The only way to repair was to boot from the Windows DVD and do a
| > startup
| > | | repair.
| > | |
| > | | My configuration is as follows:
| > | | - ABit AB9Pro board (latest BIOS) with the following onboard
| > controllers:
| > | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID
| > disks)
| > | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM
PATA)
| > | | . Silicon Image 3132 (1 CD-ROM SATA)
| > | |
| > | | Is there anything I am doing wrong here? Anyone got Bitlocker
running
| > | with a
| > | | similar configuration?
| > | |
| > | | Thanks,
| > | | mister.jones
| > | |
| > | |
| > | |
| > | |
| > |
| > |
| >
|
|

Ken Zhao [MSFT]
Guest
 
Posts: n/a
Reply With Quote  
Old 09-14-2007, 09:55 AM   #6 (permalink)
Default Re: Bitlocker black screen after reboot

I heard, there will be changes to Bitlocker in SP1. Will these be only in
the GUI or will the boot-code change, too, so that there is hope that it
will work with my hardware?



""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> schrieb im Newsbeitrag
news:lHZAdtq9HHA.5604@TK2MSFTNGHUB02.phx.gbl...
Quote:
> Yes, I agree with your opinion.
>
> Thanks & Regards,
>
> Ken Zhao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security
> <http://www.microsoft.com/security>
> ================================================== ==
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ==
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
>
> --------------------
> | From: "mister.jones" <mister.jones@noemail.noemail>
> | References: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
> <sDtjlcG8HHA.6140@TK2MSFTNGHUB02.phx.gbl>
> <U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
> | In-Reply-To: <U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
> | Subject: Re: Bitlocker black screen after reboot
> | Date: Thu, 13 Sep 2007 23:35:02 +0200
> | Lines: 87
> | Message-ID: <125E1260-E67B-4555-8EA9-12FCA41EAF57@microsoft.com>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | format=flowed;
> | charset="iso-8859-1";
> | reply-type=original
> | Content-Transfer-Encoding: 7bit
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
> | X-MS-CommunityGroup-PostID: {125E1260-E67B-4555-8EA9-12FCA41EAF57}
> | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011
> | X-MS-CommunityGroup-ParentID: CACA94FA-3ECE-4665-873E-C48085D925CD
> | Newsgroups: microsoft.public.windows.vista.security
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.security:9105
> | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
> | X-Tomcat-NG: microsoft.public.windows.vista.security
> |
> | Thanks Ken, for coming back to this issue. I looked at the document on
> | Bitlocker you pointed me to. Most of it is about TPM requirements.
> However,
> | I want to run Bitlocker without TPM, which is possible when this feature
> is
> | activated in Group Policy.
> | I suppose rather that Bitlocker is not finding the right harddisk.
> Because
> | there are three controllers and six disks, I suppose the Bitlocker's
> | bootcode gets confused. What startles me is that it does not even give
> out
> | an error message.
> | Best regards
> | mister.jones
> |
> |
> |
> | ----- Original Message -----
> | From: ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com>
> | Newsgroups: microsoft.public.windows.vista.security
> | Sent: Tuesday, September 11, 2007 12:37 PM
> | Subject: RE: Bitlocker black screen after reboot
> |
> |
> | > Hi Jones,
> | >
> | > I am just writing to see how everything is going. If you have any
> updates
> | > or need any further assistance on this issue, please feel free to let
> me
> | > know.
> | >
> | > Thanks & Regards,
> | >
> | > Ken Zhao
> | > |
> | > | Hello Jones,
> | > |
> | > | Thank you for using newsgroup!
> | > |
> | > | Based on your symptom, I suspect this similar issue may be caused by
> the
> | > | incompatible BIOS or hardware environment. For more detailed
> | > requirements
> | > | for BitLocker, please refer to:
> | > | Windows Vista BitLocker Client Platform Requirements
> | > |
> | >
> http://download.microsoft.com/downlo...0-8a0a-b183365
> | > | 65f5b/BitLockerReq.doc
> | > |
> | > | Thanks & Regards,
> | > |
> | > | Ken Zhao
> | > |
> | > | |
> | > | | Hello!
> | > | | I have a problem with Bitlocker: after the first restart (system
> check
> | > | | before encryption) the screen stays black. No error message, no
> boot
> | > | screen,
> | > | | nothing.
> | > | | This is what I did:
> | > | | 1. Allow Bitlocker without TPM (via gpedit.msc)
> | > | | 2. Use Bitlocker Drive Preparation Tool to create a new partition.
> | > | | 3. Use the Bitlocker control panel to configure encryption.
> | > | | 4. Reboot when reuired to do so for the system check.
> | > | | Result: Black screen after BIOS POST screens. No message at all.
> | > | | Ctrl-Alt-Del does work, nothing else.
> | > | |
> | > | | The only way to repair was to boot from the Windows DVD and do a
> | > startup
> | > | | repair.
> | > | |
> | > | | My configuration is as follows:
> | > | | - ABit AB9Pro board (latest BIOS) with the following onboard
> | > controllers:
> | > | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2 non-RAID
> | > disks)
> | > | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM
> PATA)
> | > | | . Silicon Image 3132 (1 CD-ROM SATA)
> | > | |
> | > | | Is there anything I am doing wrong here? Anyone got Bitlocker
> running
> | > | with a
> | > | | similar configuration?
> | > | |
> | > | | Thanks,
> | > | | mister.jones
> | > | |
> | > | |
> | > | |
> | > | |
> | > |
> | > |
> | >
> |
> |
>
mister.jones
Guest
 
Posts: n/a
Reply With Quote  
Old 09-17-2007, 06:27 AM   #7 (permalink)
Default Re: Bitlocker black screen after reboot

I have not heard that. Therefore, I cannot make sure.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.




--------------------
| From: "mister.jones" <mister.jones@noemail.noemail>
| References: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
<sDtjlcG8HHA.6140@TK2MSFTNGHUB02.phx.gbl>
<U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
<125E1260-E67B-4555-8EA9-12FCA41EAF57@microsoft.com>
<lHZAdtq9HHA.5604@TK2MSFTNGHUB02.phx.gbl>
| In-Reply-To: <lHZAdtq9HHA.5604@TK2MSFTNGHUB02.phx.gbl>
| Subject: Re: Bitlocker black screen after reboot
| Date: Fri, 14 Sep 2007 11:55:18 +0200
| Lines: 161
| Message-ID: <9100E1BA-5C71-47E3-8E76-A7BB5F1E9C3E@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| format=flowed;
| charset="iso-8859-1";
| reply-type=original
| Content-Transfer-Encoding: 7bit
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| X-MS-CommunityGroup-PostID: {9100E1BA-5C71-47E3-8E76-A7BB5F1E9C3E}
| X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011
| X-MS-CommunityGroup-ParentID: 112FD9CE-6CB9-465B-93DA-FFE82CCB490F
| Newsgroups: microsoft.public.windows.vista.security
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:9115
| NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| X-Tomcat-NG: microsoft.public.windows.vista.security
|
| I heard, there will be changes to Bitlocker in SP1. Will these be only in
| the GUI or will the boot-code change, too, so that there is hope that it
| will work with my hardware?
|
|
|
| ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> schrieb im Newsbeitrag
| news:lHZAdtq9HHA.5604@TK2MSFTNGHUB02.phx.gbl...
| > Yes, I agree with your opinion.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! - www.microsoft.com/security
| > <http://www.microsoft.com/security>
| > ================================================== ==
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > ================================================== ==
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| >
| >
| >
| > --------------------
| > | From: "mister.jones" <mister.jones@noemail.noemail>
| > | References: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
| > <sDtjlcG8HHA.6140@TK2MSFTNGHUB02.phx.gbl>
| > <U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
| > | In-Reply-To: <U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
| > | Subject: Re: Bitlocker black screen after reboot
| > | Date: Thu, 13 Sep 2007 23:35:02 +0200
| > | Lines: 87
| > | Message-ID: <125E1260-E67B-4555-8EA9-12FCA41EAF57@microsoft.com>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | format=flowed;
| > | charset="iso-8859-1";
| > | reply-type=original
| > | Content-Transfer-Encoding: 7bit
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
| > | X-MS-CommunityGroup-PostID: {125E1260-E67B-4555-8EA9-12FCA41EAF57}
| > | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011
| > | X-MS-CommunityGroup-ParentID: CACA94FA-3ECE-4665-873E-C48085D925CD
| > | Newsgroups: microsoft.public.windows.vista.security
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.vista.security:9105
| > | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| > | X-Tomcat-NG: microsoft.public.windows.vista.security
| > |
| > | Thanks Ken, for coming back to this issue. I looked at the document on
| > | Bitlocker you pointed me to. Most of it is about TPM requirements.
| > However,
| > | I want to run Bitlocker without TPM, which is possible when this
feature
| > is
| > | activated in Group Policy.
| > | I suppose rather that Bitlocker is not finding the right harddisk.
| > Because
| > | there are three controllers and six disks, I suppose the Bitlocker's
| > | bootcode gets confused. What startles me is that it does not even give
| > out
| > | an error message.
| > | Best regards
| > | mister.jones
| > |
| > |
| > |
| > | ----- Original Message -----
| > | From: ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com>
| > | Newsgroups: microsoft.public.windows.vista.security
| > | Sent: Tuesday, September 11, 2007 12:37 PM
| > | Subject: RE: Bitlocker black screen after reboot
| > |
| > |
| > | > Hi Jones,
| > | >
| > | > I am just writing to see how everything is going. If you have any
| > updates
| > | > or need any further assistance on this issue, please feel free to
let
| > me
| > | > know.
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Ken Zhao
| > | > |
| > | > | Hello Jones,
| > | > |
| > | > | Thank you for using newsgroup!
| > | > |
| > | > | Based on your symptom, I suspect this similar issue may be caused
by
| > the
| > | > | incompatible BIOS or hardware environment. For more detailed
| > | > requirements
| > | > | for BitLocker, please refer to:
| > | > | Windows Vista BitLocker Client Platform Requirements
| > | > |
| > | >
| >
http://download.microsoft.com/downlo...0-8a0a-b183365
| > | > | 65f5b/BitLockerReq.doc
| > | > |
| > | > | Thanks & Regards,
| > | > |
| > | > | Ken Zhao
| > | > |
| > | > | |
| > | > | | Hello!
| > | > | | I have a problem with Bitlocker: after the first restart (system
| > check
| > | > | | before encryption) the screen stays black. No error message, no
| > boot
| > | > | screen,
| > | > | | nothing.
| > | > | | This is what I did:
| > | > | | 1. Allow Bitlocker without TPM (via gpedit.msc)
| > | > | | 2. Use Bitlocker Drive Preparation Tool to create a new
partition.
| > | > | | 3. Use the Bitlocker control panel to configure encryption.
| > | > | | 4. Reboot when reuired to do so for the system check.
| > | > | | Result: Black screen after BIOS POST screens. No message at all.
| > | > | | Ctrl-Alt-Del does work, nothing else.
| > | > | |
| > | > | | The only way to repair was to boot from the Windows DVD and do a
| > | > startup
| > | > | | repair.
| > | > | |
| > | > | | My configuration is as follows:
| > | > | | - ABit AB9Pro board (latest BIOS) with the following onboard
| > | > controllers:
| > | > | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2
non-RAID
| > | > disks)
| > | > | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1 CD-ROM
| > PATA)
| > | > | | . Silicon Image 3132 (1 CD-ROM SATA)
| > | > | |
| > | > | | Is there anything I am doing wrong here? Anyone got Bitlocker
| > running
| > | > | with a
| > | > | | similar configuration?
| > | > | |
| > | > | | Thanks,
| > | > | | mister.jones
| > | > | |
| > | > | |
| > | > | |
| > | > | |
| > | > |
| > | > |
| > | >
| > |
| > |
| >
|
|

Ken Zhao [MSFT]
Guest
 
Posts: n/a
Reply With Quote  
Old 09-19-2007, 10:31 AM   #8 (permalink)
Default Re: Bitlocker black screen after reboot

Hi,

If you have any updates, please feel free to let me know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| X-Tomcat-ID: 74062148
| References: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
<sDtjlcG8HHA.6140@TK2MSFTNGHUB02.phx.gbl>
<U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
<125E1260-E67B-4555-8EA9-12FCA41EAF57@microsoft.com>
<lHZAdtq9HHA.5604@TK2MSFTNGHUB02.phx.gbl>
<9100E1BA-5C71-47E3-8E76-A7BB5F1E9C3E@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Mon, 17 Sep 2007 06:27:14 GMT
| Subject: Re: Bitlocker black screen after reboot
| X-Tomcat-NG: microsoft.public.windows.vista.security
| Message-ID: <sD2nRPP#HHA.360@TK2MSFTNGHUB02.phx.gbl>
| Newsgroups: microsoft.public.windows.vista.security
| Lines: 191
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.security:9183
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| I have not heard that. Therefore, I cannot make sure.
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
| --------------------
| | From: "mister.jones" <mister.jones@noemail.noemail>
| | References: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
| <sDtjlcG8HHA.6140@TK2MSFTNGHUB02.phx.gbl>
| <U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
| <125E1260-E67B-4555-8EA9-12FCA41EAF57@microsoft.com>
| <lHZAdtq9HHA.5604@TK2MSFTNGHUB02.phx.gbl>
| | In-Reply-To: <lHZAdtq9HHA.5604@TK2MSFTNGHUB02.phx.gbl>
| | Subject: Re: Bitlocker black screen after reboot
| | Date: Fri, 14 Sep 2007 11:55:18 +0200
| | Lines: 161
| | Message-ID: <9100E1BA-5C71-47E3-8E76-A7BB5F1E9C3E@microsoft.com>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | format=flowed;
| | charset="iso-8859-1";
| | reply-type=original
| | Content-Transfer-Encoding: 7bit
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
| | X-MS-CommunityGroup-PostID: {9100E1BA-5C71-47E3-8E76-A7BB5F1E9C3E}
| | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011
| | X-MS-CommunityGroup-ParentID: 112FD9CE-6CB9-465B-93DA-FFE82CCB490F
| | Newsgroups: microsoft.public.windows.vista.security
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.security:9115
| | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | X-Tomcat-NG: microsoft.public.windows.vista.security
| |
| | I heard, there will be changes to Bitlocker in SP1. Will these be only
in
| | the GUI or will the boot-code change, too, so that there is hope that
it
| | will work with my hardware?
| |
| |
| |
| | ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com> schrieb im
Newsbeitrag
| | news:lHZAdtq9HHA.5604@TK2MSFTNGHUB02.phx.gbl...
| | > Yes, I agree with your opinion.
| | >
| | > Thanks & Regards,
| | >
| | > Ken Zhao
| | >
| | > Microsoft Online Support
| | > Microsoft Global Technical Support Center
| | >
| | > Get Secure! - www.microsoft.com/security
| | > <http://www.microsoft.com/security>
| | > ================================================== ==
| | > When responding to posts, please "Reply to Group" via your newsreader
so
| | > that others may learn and benefit from your issue.
| | > ================================================== ==
| | > This posting is provided "AS IS" with no warranties, and confers no
| | > rights.
| | >
| | >
| | >
| | >
| | > --------------------
| | > | From: "mister.jones" <mister.jones@noemail.noemail>
| | > | References: <D2469DE6-055C-43FE-956D-7D6D72C01011@microsoft.com>
| | > <sDtjlcG8HHA.6140@TK2MSFTNGHUB02.phx.gbl>
| | > <U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
| | > | In-Reply-To: <U$hAd$F9HHA.4200@TK2MSFTNGHUB02.phx.gbl>
| | > | Subject: Re: Bitlocker black screen after reboot
| | > | Date: Thu, 13 Sep 2007 23:35:02 +0200
| | > | Lines: 87
| | > | Message-ID: <125E1260-E67B-4555-8EA9-12FCA41EAF57@microsoft.com>
| | > | MIME-Version: 1.0
| | > | Content-Type: text/plain;
| | > | format=flowed;
| | > | charset="iso-8859-1";
| | > | reply-type=original
| | > | Content-Transfer-Encoding: 7bit
| | > | X-Priority: 3
| | > | X-MSMail-Priority: Normal
| | > | X-Newsreader: Microsoft Windows Mail 6.0.6000.16480
| | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16480
| | > | X-MS-CommunityGroup-PostID: {125E1260-E67B-4555-8EA9-12FCA41EAF57}
| | > | X-MS-CommunityGroup-ThreadID: D2469DE6-055C-43FE-956D-7D6D72C01011
| | > | X-MS-CommunityGroup-ParentID: CACA94FA-3ECE-4665-873E-C48085D925CD
| | > | Newsgroups: microsoft.public.windows.vista.security
| | > | Path: TK2MSFTNGHUB02.phx.gbl
| | > | Xref: TK2MSFTNGHUB02.phx.gbl
| | > microsoft.public.windows.vista.security:9105
| | > | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | > | X-Tomcat-NG: microsoft.public.windows.vista.security
| | > |
| | > | Thanks Ken, for coming back to this issue. I looked at the document
on
| | > | Bitlocker you pointed me to. Most of it is about TPM requirements.
| | > However,
| | > | I want to run Bitlocker without TPM, which is possible when this
| feature
| | > is
| | > | activated in Group Policy.
| | > | I suppose rather that Bitlocker is not finding the right harddisk.
| | > Because
| | > | there are three controllers and six disks, I suppose the Bitlocker's
| | > | bootcode gets confused. What startles me is that it does not even
give
| | > out
| | > | an error message.
| | > | Best regards
| | > | mister.jones
| | > |
| | > |
| | > |
| | > | ----- Original Message -----
| | > | From: ""Ken Zhao [MSFT]"" <v-kzhao@online.microsoft.com>
| | > | Newsgroups: microsoft.public.windows.vista.security
| | > | Sent: Tuesday, September 11, 2007 12:37 PM
| | > | Subject: RE: Bitlocker black screen after reboot
| | > |
| | > |
| | > | > Hi Jones,
| | > | >
| | > | > I am just writing to see how everything is going. If you have any
| | > updates
| | > | > or need any further assistance on this issue, please feel free to
| let
| | > me
| | > | > know.
| | > | >
| | > | > Thanks & Regards,
| | > | >
| | > | > Ken Zhao
| | > | > |
| | > | > | Hello Jones,
| | > | > |
| | > | > | Thank you for using newsgroup!
| | > | > |
| | > | > | Based on your symptom, I suspect this similar issue may be
caused
| by
| | > the
| | > | > | incompatible BIOS or hardware environment. For more detailed
| | > | > requirements
| | > | > | for BitLocker, please refer to:
| | > | > | Windows Vista BitLocker Client Platform Requirements
| | > | > |
| | > | >
| | >
|
http://download.microsoft.com/downlo...0-8a0a-b183365
| | > | > | 65f5b/BitLockerReq.doc
| | > | > |
| | > | > | Thanks & Regards,
| | > | > |
| | > | > | Ken Zhao
| | > | > |
| | > | > | |
| | > | > | | Hello!
| | > | > | | I have a problem with Bitlocker: after the first restart
(system
| | > check
| | > | > | | before encryption) the screen stays black. No error message,
no
| | > boot
| | > | > | screen,
| | > | > | | nothing.
| | > | > | | This is what I did:
| | > | > | | 1. Allow Bitlocker without TPM (via gpedit.msc)
| | > | > | | 2. Use Bitlocker Drive Preparation Tool to create a new
| partition.
| | > | > | | 3. Use the Bitlocker control panel to configure encryption.
| | > | > | | 4. Reboot when reuired to do so for the system check.
| | > | > | | Result: Black screen after BIOS POST screens. No message at
all.
| | > | > | | Ctrl-Alt-Del does work, nothing else.
| | > | > | |
| | > | > | | The only way to repair was to boot from the Windows DVD and
do a
| | > | > startup
| | > | > | | repair.
| | > | > | |
| | > | > | | My configuration is as follows:
| | > | > | | - ABit AB9Pro board (latest BIOS) with the following onboard
| | > | > controllers:
| | > | > | | . Intel ICH8R (2 RAID arrays containing boot-volume, 2
| non-RAID
| | > | > disks)
| | > | > | | . JMicron JMB363 in AHCI mode (1 HD SATA, 1 HD PATA, 1
CD-ROM
| | > PATA)
| | > | > | | . Silicon Image 3132 (1 CD-ROM SATA)
| | > | > | |
| | > | > | | Is there anything I am doing wrong here? Anyone got Bitlocker
| | > running
| | > | > | with a
| | > | > | | similar configuration?
| | > | > | |
| | > | > | | Thanks,
| | > | > | | mister.jones
| | > | > | |
| | > | > | |
| | > | > | |
| | > | > | |
| | > | > |
| | > | > |
| | > | >
| | > |
| | > |
| | >
| |
| |
|
|

Ken Zhao [MSFT]
Guest
 
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