Bleu screen caused by Antivirus Sotware

I think the only 2 Antivirus Software Products I Have Are:
-Windows Defender 1.1.1505.0
-Kapersky Interne Security 6.0.6.621

In the past I have experience quite a few stability issues with Kapersky,
this may be the worst yet. I had installed Kapersky Internet Security 7.
Because, I had more stability issues with this upgrade, than the previous
version, I downgraded to 6.0

Today I Got This Message Twice After a Bleu Screen:

Problem caused by antivirus software

Although we have not determined the specific cause of this problem, we know
the problem was caused by antivirus software.

Recommendation

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To try to solve this problem, follow these steps. Each of the steps might
solve your problem. If following a step doesn't fix your problem, then go on
to the next step.

Update your antivirus software

Missing antivirus software updates could be the cause of your computer's
problem. To make sure your antivirus is up to date, follow these steps:

Click to open Microsoft Security Center.
Click Malware protection.
If your software needs to be updated, click Update now.

If Windows can detect your antivirus software, it will be listed under Virus
protection.
If your antivirus software is not displayed in Windows Security Center, go
to the downloads section of your antivirus software provider’s website. Find
the update for your version of the software and your operating system, and
then install it. For more information, check the Help for your antivirus
software.

Most antivirus software updates are free, but some providers charge a small
fee for the updates. If you're using an older version of the software, you
might also have to pay to upgrade to a more recent version to continue to
receive the updates.

Check for multiple antivirus programs running on your computer

Running two antivirus software programs on your computer at the same time is
not recommended because the two programs can interfere with each other. Even
if you don't think your computer could be running two antivirus programs,
antivirus software can sometimes come bundled with your computer and it might
be running without your knowledge. To check if two antivirus programs are
running, follow these steps:

Click the Start button, click Control Panel, click System and Maintenance,
and then click Administrative Tools.
Double-click Services. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.
Look at the list of services under the Name column. If you find two
antivirus programs, right-click each service associated with one of the
programs, and then click Stop. Note that there may be multiple services
running for one antivirus program.
Contact the antivirus manufacturer

If you've completed the previous steps, we recommend you contact the
antivirus manufacturer directly for additional support.

To see a list of Microsoft and third-party solutions for spyware, adware,
and antivirus software, go to the following website online.

Sacha Vieux Roy wrote:

> I think the only 2 Antivirus Software Products I Have Are:
> -Windows Defender 1.1.1505.0
> -Kapersky Interne Security 6.0.6.621
>
> In the past I have experience quite a few stability issues with Kapersky,
> this may be the worst yet. I had installed Kapersky Internet Security 7.
> Because, I had more stability issues with this upgrade, than the previous
> version, I downgraded to 6.0
>
> Today I Got This Message Twice After a Bleu Screen:
>
> Problem caused by antivirus software
>
> Although we have not determined the specific cause of this problem, we know
> the problem was caused by antivirus software.

(snippage)

Since you know the issue is with Kaspersky, either contact their tech
support for help with their program or uninstall Kaspersky and use
something else. NOD32 is good and so is Avast if you want a free one.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User