Blu-Ray drive sporadically disappears

Posted: 09-30-2008, 12:30 AM

Sukasa

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For some annoying reason, the Blu-Ray disk drive in my stock HP dv9847c
Notebook (1 month old, so still within warranty) seems to have an od
habit of sporadically disappearing on me - it won't show up in explorer
nor device manager. It does, however, show up in BIOS. The problem
have is that the drive itself seems to have power/etc, and when it -is
showing, it works fine, and only ever seems to disappear when wakin
from standby. I never get any error messages, Scanning for hardwar
changes rarely if ever brings it back. I haven't installed any ne
software onto this system besides Daemon Tools Lite that should have an
effect at all on the drive, and as well when the drive disappears it'
drive letter is not used, as the drives number C, D, and F. This i
Vista SP1, and I think the drive was Mitsubishi, though I'm probabl
wrong. Lastly, it seems to at random come back without restarting/goin
back into standby.

Does anyone have any suggestions for what my problem may be, and how
might be able to fix it

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Responses to "Blu-Ray drive sporadically disappears"

jammmie999

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Re: Blu-Ray drive sporadically disappears

Posted: 10-01-2008, 05:04 PM

It might have a loose cable try taking the dirive out and dusting it
with a lint free cloth and plugging all of the connections back in the
correct place.

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jammmie999

tanuj_chadha

Guest
Posts: n/a

Re: Blu-Ray drive sporadically disappears

Posted: 10-02-2008, 01:04 AM

That should fix the issue. And you can also check if the drive
disappears if you run any specific programs.

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tanuj_chadha

Tanuj

History repeats itself, first as tragedy, second as farce. - Karl
Marx :geek:

Sukasa

Guest
Posts: n/a

Re: Blu-Ray drive sporadically disappears

Posted: 10-02-2008, 05:11 AM

The drive seems to mainly disappear when I said, it doesn't seem linke
to any particular software. Unfortunately, I can't fix any cablin
issues; that would void my warranty, and I need to keep that so I ca
get an issue with the LCD screen fixed (normal wear from opening th
screen a lot is causing a couple of loose wires in rare instances).
will, however, keep that in mind when I get around to submitting
warranty request... which I can only do once I've got a section of tim
where I don't need this laptop for university :sigh

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Sukas
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