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Old 11-11-2007, 11:57 AM   #1 (permalink)
Default BlueScreen

When i try to watch a video on my computer, i get a blue screen with white
vertical lines on it and a serie of "bip" sounds.
The computer the restarts itself and i get the following message :
--------------------------------------------------------------------------------
Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.0.6000.2.0.0.768.2
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: a
BCP1: 00000014
BCP2: 00000002
BCP3: 00000001
BCP4: 81CB772B
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Fichiers aidant Ã* décrire le problème :
C:\Windows\Minidump\Mini111007-01.dmp
C:\Users\Alicia\AppData\Local\Temp\WER-44250-0.sysdata.xml
C:\Users\Alicia\AppData\Local\Temp\WER1B14.tmp.ver sion.txt

Lire notre déclaration de confidentialité :
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----------------------------------------------------------------------------------

My computer is an Acer Aspire 5100
Processor : AMD Turion (tm) 64 Mobile Technology MK-36 2.00 GHz
Mainboard : Acer Navarro
Video card : ATI Radeon Xpress 1100

I updated the driver for the video card yesterday and wa sable to watch a
dvd, but today as i was tryng to watch a video on youtube it crashed again...
What can I do ?
Alice
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Old 11-11-2007, 12:03 PM   #2 (permalink)
Default RE: BlueScreen

Oh, and my RAM is 1406 Mb
The Video card is an ATI Radeon Xpress 1100 with a 1280x800 with 32 bit
color depth mode...
Thank you in adavance for your help !
Alice
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Old 11-11-2007, 02:54 PM   #3 (permalink)
Default Re: BlueScreen

Alice wrote:
Quote:
> When i try to watch a video on my computer, i get a blue screen with white
> vertical lines on it and a serie of "bip" sounds.
> The computer the restarts itself and i get the following message :
> --------------------------------------------------------------------------------
> Signature du problème :
> Nom d’événement de problème: BlueScreen
> Version du système: 6.0.6000.2.0.0.768.2
> Identificateur de paramètres régionaux: 1036
>
> Informations supplémentaires sur le problème :
> BCCode: a
> BCP1: 00000014
> BCP2: 00000002
> BCP3: 00000001
> BCP4: 81CB772B
> OS Version: 6_0_6000
> Service Pack: 0_0

Update your video drivers from the computer mftr.'s website. I assume
that you have a laptop. If updating the video drivers doesn't work, this
is a hardware issue with the video card. If the machine is a laptop,
this means you will need to call the laptop mftr.'s tech support for
repair/replacement under your warranty.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Malke
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Old 11-11-2007, 05:17 PM   #4 (permalink)
Default Re: BlueScreen

Thank you very much for your help, that i am going to have to use once again...
i'm very bad at all the computer things and i have no idea what the "mftr."
is...
Thanks again !

"Malke" wrote:

Quote:
> Update your video drivers from the computer mftr.'s website. I assume
> that you have a laptop. If updating the video drivers doesn't work, this
> is a hardware issue with the video card. If the machine is a laptop,
> this means you will need to call the laptop mftr.'s tech support for
> repair/replacement under your warranty.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
Alice
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Old 11-11-2007, 05:18 PM   #5 (permalink)
Default Re: BlueScreen

And yes, it is a laptop
Alice
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Old 11-12-2007, 01:38 AM   #6 (permalink)
Default Re: BlueScreen

Manufacturers website: http://amd.ati.com You just need to download new
drivers for your computer. Some drivers are only available from the
laptop manufacturer. You may try going there to the support section and
download video card drivers. That may resolve the issue.

--
Dustin Harper
dharper@vistarip.com
http://www.vistarip.com


Alice wrote:
Quote:
> Thank you very much for your help, that i am going to have to use once again...
> i'm very bad at all the computer things and i have no idea what the "mftr."
> is...
> Thanks again !
>
> "Malke" wrote:
>
>
Quote:
>> Update your video drivers from the computer mftr.'s website. I assume
>> that you have a laptop. If updating the video drivers doesn't work, this
>> is a hardware issue with the video card. If the machine is a laptop,
>> this means you will need to call the laptop mftr.'s tech support for
>> repair/replacement under your warranty.
>>
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>>
Dustin Harper
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Old 11-25-2007, 04:35 PM   #7 (permalink)
Default Re: BlueScreen

Oh i have already done that and it hasn't change anything....

Is this problem a common one for vista or for acer laptops ???
I am so frustrated by it...
Thank you so much for your help !!

"Dustin Harper" wrote:
Quote:
> Manufacturers website: http://amd.ati.com You just need to download new
> drivers for your computer. Some drivers are only available from the
> laptop manufacturer. You may try going there to the support section and
> download video card drivers. That may resolve the issue.
>
> --
> Dustin Harper
> dharper@vistarip.com
> http://www.vistarip.com
>
>
> Alice wrote:
Quote:
> > Thank you very much for your help, that i am going to have to use once again...
> > i'm very bad at all the computer things and i have no idea what the "mftr."
> > is...
> > Thanks again !
> >
> > "Malke" wrote:
> >
> >
Quote:
> >> Update your video drivers from the computer mftr.'s website. I assume
> >> that you have a laptop. If updating the video drivers doesn't work, this
> >> is a hardware issue with the video card. If the machine is a laptop,
> >> this means you will need to call the laptop mftr.'s tech support for
> >> repair/replacement under your warranty.
> >>
> >>
> >> Malke
> >> --
> >> Elephant Boy Computers
> >> www.elephantboycomputers.com
> >> "Don't Panic!"
> >> MS-MVP Windows - Shell/User
> >>
>
Alice
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Old 02-21-2008, 06:02 PM   #8 (permalink)
Default BlueScreen

I have some problems with my notebook because of the BlueScreens. It happens
without reason, I think, and as that blue screen only takes five seconds to
run out (and after that, the notebook reinitiates), I have never read what's
in the screen.
I hope you can help me determining what to do to fix this problem.
If more information is needed, please contact me at: logged_in@sapo.pt
..

MC [FSC]
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Old 07-17-2008, 08:29 AM   #9 (permalink)
Default Bluescreen


Hi everybody! I'm having random Bluescreens lately, the error messege
is: IRQL_LESS_OR_EQUAL STOP 0x0000000a After a reboot, windows
bluescreens again just before the login... I can't read the messege,
because it instantly reboots again. It occurs randomly, sometimes after
hours, sometimes after minutes, during gaming and simple browsing... I
did not change any hardware, but I recently updated the nvidia graphics
driver, could this cause the BSOD? I also updated Kaspersky to version
2009. My system: Vista Ultimate x64 Intel QX6700 EVGA 680i SLI EVGA
8800GTX KO 4 GB OCZ SLI PC 1066


--
h8k
h8k
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Old 07-17-2008, 08:52 AM   #10 (permalink)
Default Re: Bluescreen

h8k wrote:
Quote:
> Hi everybody! I'm having random Bluescreens lately, the error messege
> is: IRQL_LESS_OR_EQUAL STOP 0x0000000a After a reboot, windows
> bluescreens again just before the login... I can't read the messege,
> because it instantly reboots again. It occurs randomly, sometimes after
> hours, sometimes after minutes, during gaming and simple browsing... I
> did not change any hardware, but I recently updated the nvidia graphics
> driver, could this cause the BSOD? I also updated Kaspersky to version
> 2009. My system: Vista Ultimate x64 Intel QX6700 EVGA 680i SLI EVGA
> 8800GTX KO 4 GB OCZ SLI PC 1066
>
>

Yes it could, did this start almost immediately after the driver update?

Best method I have found for NVidia driver install is :-

Download driver from NVidia site (The auto select works just fine so
far) and save the driver somewhere easy to find.

Reboot.

Go to Add / remove and uninstall old driver.

Reboot (Resolution may be messed up but oh well)

Install new driver from saved file.

Reboot as requested by the installer.

If two video cards are installed be careful to check there isn't another
installer running behind the full screen "Reboot" window - have seen
this happen once - hmm...

If you installed by "Running" from the website or did not remove old
driver first this just might be the problem. This seems to be the
problem if you install from MS Windows update when NVidia drivers get
offered there, I think it wants to be "Alone" when installing and of
course if there have been other things going on it's not "Alone".
Charlie Tame
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