Camera And Scanner Wizard not Automatically opening HEEEELP!!

> (01-01-05)
>
> If you recently installed Real Player 10, this is the likely culprit
> preventing XP to automatically recognize the camera or card reader and open
> the Autoplay window . You will have to uninstall Real Player and maybe do
> something else as described below. After you uninstall Real Player 10,
> reboot your computer and then try with your camera or card reader again. If
> you do not want to remove RealPlayer, you can go around it to get Autoplay,
> as given below.
>
> There is also a more recent (Dec. 22) solution from MickeyD:
>
> Open Real Player. Go to Tools then Preferences.
> Click on Automated Services and then Disable Message Center and Auto
> updates. Reboot your computer.
>
>
>
> If you do not have Real Player 10, read below for different ways to download
> your pictures and repair the Autoplay.
>
>
>
> Several ways to download your pictures, from your camera or card reader.
>
>
>
>
>
> Before you connect your camera to your computer, make sure you have enough
> battery power or better yet use your AC connector if your camera came with
> one. Then, check your camera manual. With most cameras you simply power
> them on and set them to take pictures, with some you need to set them to
> something like connect to PC or set PTP. After connecting, power the camera
> and wait about 15-20 seconds for XP to recognize the camera, you will hear
> some sound "ding-dong" and the LCD screen on your camera will change (the
> change is dependent on the type of camera you have) and you are now ready to
> transfer, even if the Autoplay window does not open automatically. If you
> do not hear a sound or the LCD screen of your camera does not change, the
> connection with the USB port is not correct. Go to the bottom of these
> directions to repair the USB connection.
>
>
>
> After you hear the sound:
>
>
> 1. Open My Computer, look under devices with removable storage. Your camera
> (or card reader) will be listed there as an external drive with a drive
> letter E, F, G or H (probably listed below your CD drive). Right click on
> your camera listed as an external drive. A menu will open, click on Autoplay
> listed on the opening menu. This should open the Autoplay window to download
> your photos the same way as when the Autoplay window opens automatically
> when you connect your camera. If you want to keep Real Player 10, this would
> be the way to do it. The Autoplay will not open when you connect your camera
> but you can still get the Autoplay from your camera listed as an external
> drive.
>
>
>
> Or
>
> 2. Open My Computer, look under devices with removable storage. Your camera
> will be listed there as an external drive (probably listed below your CD
> drive). Double click on it to open it.
> You will see a folder, double click to open it, then another folder, double
> click on it to open it and you will see the list of photo files. Select all
> files
> and copy to a folder on your hard drive. To select all the files, hold the
> Ctrl key down and press the letter A. Or, click on Edit on your top bar and
> then click on Select all on the opening menu. When files are selected, their
> names are highlighted in blue. You can then look at the menu on the left
> of the file names and click on Copy and then select the folder you want or
> make a new folder.
>
> If you want to repair the automatic Autoplay window you can try the
> following.
>
> Different ways to try to repair the Autoplay window for downloading from
> either a camera or card reader. Also the same procedure can be used for a CD
> drive Autoplay.
>
> Go from steps I to V, although step V may not be needed.
>
> I. Connect your camera (or card reader) to your computer, and make sure you
> have
> pictures on your memory card. Make sure your batteries are good or better
> yet, use your AC adapter if your camera came with one. If you are trying
> with a card reader, just connect it with a memory card inserted and with
> pictures on the memory card. Power the camera on, wait 10-15 seconds for XP
> to recognize it, you should hear a sound and the LCD screen of your camera
> will change, the change is dependent on the type of camera you have.
>
> Click on My Computer and look under Device with Removable storage. Your
> camera will be listed there, probably below your CD drive, and a drive
> letter will be assigned to it (something like H, G, etc.) You will use this
> drive letter in a step below, so just note down what the drive letter is.
> If you do not see your camera listed there you will need to repair your USB
> connection (see below for repair) or you are on a network and the network
> drive is Z and XP cannot assign a drive letter to your camera. You will need
> to take care of this
> first. The steps below will not work if XP cannot assign a drive letter for
> your camera. In some cases, your camera may be listed but with no drive
> letter. Try the drive letter after the CD or DVD drive under which your
> camera is listed.
>
> II. Click on Start, click on Run and type the following in the textbox:
> REGSVR32 SHIMGVW.DLL
> and press Enter
> Note that there is a space between ...32 and SHI...
> This will take a few seconds to run.
>
> III. Download the autofix.exe file from the site below. At this Microsoft
> site, you have the option of downloading the autofix.exe file in one of your
> folder (or make a new folder and save the file there), then open the folder
> and double click on the file and then follow directions on the screen. Or,
> let Microsoft scan your computer to make the repair. You will need your
> camera drive letter during this step. After this, reboot your computer.
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
>
>
> IV. After rebooting, power the camera on, wait 10-15 seconds for XP to
> recognize it, you
> should hear some beeping sound and the Autoplay window should now open
> giving you the option of downloading photos from the camera.
>
> V. You may have to set the options for this window.
> Click on My Computer, your camera should be listed there under Devices with
> Removable Storage. Right click on it and click on Properties. In the opening
> window, click on the Autoplay tab and under Select, scroll to Pictures to
> select it. Select the button Prompt me... Do the same thing for a CD drive.
>
>
>
> Another solution posted here (on page 3):
>
>
>
> http://forums.us.dell.com/supportfor...cending&page=2
>
>
>
> Another solution posted by Bill, using a Nikon camera.
>
> I installed the camera via the control panel add hardware function. It went
> to a point of requiring a file called ptspusd.dll from service pack one. I
> found the file via search on my hard drive. Typed the path in the window
> that asked for it and it took. Solved the problem. Check your set up menu on
> the camera to see your USB setting is PTP.
>
>
>
>
> To repair your USB connection:
>
> Go to Control panel>Performance and maintenance>System>Hardware>Device
> manager>Universal Serial Bus Controller, click on the + sign to see the list
> of installed devices. If your camera is connected, it should be listed there
> with a yellow flag (the yellow flag indicates that although the connection
> is there, it is not working properly).
>
> Right click on it>Properties>Troubleshoot. See if the troubleshooter can
> help. If not, click on Action on the top bar and then Uninstall. Leave your
> camera on and connected and reboot. XP should now recognize the camera and
> install it (I am assuming here that your camera is fully compatible with XP
> and according to your manual you do not need to install a driver, this
> should be true for cameras of 2001 and up). If you needed to install a
> driver, disconnect the camera before you reboot, install the driver and then
> connect the camera (important to install the driver first). If you lost the
> driver, go to the manufacturer web site and download the driver from there.
>
>
>
> Also, check the software you use for photo editing. When you open the
> software, click on File on the top bar. Look at the opening menu. You
> probably have an option for downloading photos from a camera or scanner or
> card reader.
>
>
>
> Something else may be the problem (This is a more recent, June 2004,
> problem) as reported here:
>
> There are a lot of messages here about the camera wizard suddenly not
> working. Same for me after having it work for at least a year. One of the
> messages mentioned upgrading Real Player seemed to cause the problem. I
> recently upgraded that also. Just uninstalled it and my camera wizard came
> back immediately - this after weeks of trying to figure out what went wrong!
> --
> Brigit
>
>
>
> (Note: some have reported that uninstalling Real Player 10 works fine,
> others have reported that they had to use the autofix.exe after removing
> Real Player 10. Real Player is aware of the problem and working on a fix).
> Apparently there was no problem with Real Player 9.
>
>
>
> Another possible solution.
>
> Click on Start, click on Run and type the following in the opening textbox:
>
> cmd
>
> and press the Enter key
>
> A window will open (black and white) and will display the following:
>
> C:\Documents and Settings\Your Name\
>
> Type the following at the end of the above line after the \
>
> Net start stisvc
>
> And press the Enter key
>
> You will get a message that service is already started (if so this does not
> solve the problem) or that it is starting (if so this may solve the
> problem). Then try connecting your camera after you close this window. To
> close this window, type EXIT at the end of the displayed line and press the
> Enter key.
>
>
>
>
>
> "BBATES" <BBATES@discussions.microsoft.com> wrote in message
> news:730A95F2-8FE5-4201-AB41-068B99A341CC@microsoft.com...

> > For some reason my computer stopped opening the microsoft camera and

> scanner

> > wizard yesterday. So now I can't easily copy and name pics to my
> > harddrive. I have gone to the my computer, right clicked on the drive
> > letter and selected properties, whent to autoplay, and swiched it to both
> > prompt me to choose an action and also to
> > automatically open the wizard but nothing is working. When I insert my

> card I

> > can get to and see my pics but I can't copy them to my harddrive in an

> easy

> > fashion. Pleeeease hellllp me!!

>
>
>

> Yves -- Thank you SOOOOOO much!! Your detailed intstuctions just kept me
> from throwing my computer, camer, and video camera out the window. I have
> been fighting this problem for a couple of day and it was driving me

> I just found this site and it and YOU have already helped me greatly.
> Thanks again for all of your help. B
>
> "Yves Alarie" wrote:
>

> > (01-01-05)
> >
> > If you recently installed Real Player 10, this is the likely culprit
> > preventing XP to automatically recognize the camera or card reader and

> > the Autoplay window . You will have to uninstall Real Player and maybe

> > something else as described below. After you uninstall Real Player 10,
> > reboot your computer and then try with your camera or card reader again.

> > you do not want to remove RealPlayer, you can go around it to get

> > as given below.
> >
> > There is also a more recent (Dec. 22) solution from MickeyD:
> >
> > Open Real Player. Go to Tools then Preferences.
> > Click on Automated Services and then Disable Message Center and Auto
> > updates. Reboot your computer.
> >
> >
> >
> > If you do not have Real Player 10, read below for different ways to

> > your pictures and repair the Autoplay.
> >
> >
> >
> > Several ways to download your pictures, from your camera or card reader.
> >
> >
> >
> >
> >
> > Before you connect your camera to your computer, make sure you have

> > battery power or better yet use your AC connector if your camera came

> > one. Then, check your camera manual. With most cameras you simply power
> > them on and set them to take pictures, with some you need to set them to
> > something like connect to PC or set PTP. After connecting, power the

> > and wait about 15-20 seconds for XP to recognize the camera, you will

> > some sound "ding-dong" and the LCD screen on your camera will change

> > change is dependent on the type of camera you have) and you are now

> > transfer, even if the Autoplay window does not open automatically. If

> > do not hear a sound or the LCD screen of your camera does not change,

> > connection with the USB port is not correct. Go to the bottom of these
> > directions to repair the USB connection.
> >
> >
> >
> > After you hear the sound:
> >
> >
> > 1. Open My Computer, look under devices with removable storage. Your

> > (or card reader) will be listed there as an external drive with a drive
> > letter E, F, G or H (probably listed below your CD drive). Right click

> > your camera listed as an external drive. A menu will open, click on

> > listed on the opening menu. This should open the Autoplay window to

> > your photos the same way as when the Autoplay window opens automatically
> > when you connect your camera. If you want to keep Real Player 10, this

> > be the way to do it. The Autoplay will not open when you connect your

> > but you can still get the Autoplay from your camera listed as an

> > drive.
> >
> >
> >
> > Or
> >
> > 2. Open My Computer, look under devices with removable storage. Your

> > will be listed there as an external drive (probably listed below your CD
> > drive). Double click on it to open it.
> > You will see a folder, double click to open it, then another folder,

> > click on it to open it and you will see the list of photo files. Select

> > files
> > and copy to a folder on your hard drive. To select all the files, hold

> > Ctrl key down and press the letter A. Or, click on Edit on your top bar

> > then click on Select all on the opening menu. When files are selected,

> > names are highlighted in blue. You can then look at the menu on the

> > of the file names and click on Copy and then select the folder you want

> > make a new folder.
> >
> > If you want to repair the automatic Autoplay window you can try the
> > following.
> >
> > Different ways to try to repair the Autoplay window for downloading from
> > either a camera or card reader. Also the same procedure can be used for

> > drive Autoplay.
> >
> > Go from steps I to V, although step V may not be needed.
> >
> > I. Connect your camera (or card reader) to your computer, and make sure

> > have
> > pictures on your memory card. Make sure your batteries are good or

> > yet, use your AC adapter if your camera came with one. If you are trying
> > with a card reader, just connect it with a memory card inserted and with
> > pictures on the memory card. Power the camera on, wait 10-15 seconds for

> > to recognize it, you should hear a sound and the LCD screen of your

> > will change, the change is dependent on the type of camera you have.
> >
> > Click on My Computer and look under Device with Removable storage. Your
> > camera will be listed there, probably below your CD drive, and a drive
> > letter will be assigned to it (something like H, G, etc.) You will use

> > drive letter in a step below, so just note down what the drive letter

> > If you do not see your camera listed there you will need to repair your

> > connection (see below for repair) or you are on a network and the

> > drive is Z and XP cannot assign a drive letter to your camera. You will

> > to take care of this
> > first. The steps below will not work if XP cannot assign a drive letter

> > your camera. In some cases, your camera may be listed but with no drive
> > letter. Try the drive letter after the CD or DVD drive under which your
> > camera is listed.
> >
> > II. Click on Start, click on Run and type the following in the textbox:
> > REGSVR32 SHIMGVW.DLL
> > and press Enter
> > Note that there is a space between ...32 and SHI...
> > This will take a few seconds to run.
> >
> > III. Download the autofix.exe file from the site below. At this

> > site, you have the option of downloading the autofix.exe file in one of

> > folder (or make a new folder and save the file there), then open the

> > and double click on the file and then follow directions on the screen.

> > let Microsoft scan your computer to make the repair. You will need your
> > camera drive letter during this step. After this, reboot your computer.
> >

> >
> >
> >
> > IV. After rebooting, power the camera on, wait 10-15 seconds for XP to
> > recognize it, you
> > should hear some beeping sound and the Autoplay window should now open
> > giving you the option of downloading photos from the camera.
> >
> > V. You may have to set the options for this window.
> > Click on My Computer, your camera should be listed there under Devices

> > Removable Storage. Right click on it and click on Properties. In the

> > window, click on the Autoplay tab and under Select, scroll to Pictures

> > select it. Select the button Prompt me... Do the same thing for a CD

> >
> >
> >
> > Another solution posted here (on page 3):
> >
> >
> >
> >

> >
> >
> >
> > Another solution posted by Bill, using a Nikon camera.
> >
> > I installed the camera via the control panel add hardware function. It

> > to a point of requiring a file called ptspusd.dll from service pack one.

> > found the file via search on my hard drive. Typed the path in the window
> > that asked for it and it took. Solved the problem. Check your set up

> > the camera to see your USB setting is PTP.
> >
> >
> >
> >
> > To repair your USB connection:
> >
> > Go to Control panel>Performance and maintenance>System>Hardware>Device
> > manager>Universal Serial Bus Controller, click on the + sign to see the

> > of installed devices. If your camera is connected, it should be listed

> > with a yellow flag (the yellow flag indicates that although the

> > is there, it is not working properly).
> >
> > Right click on it>Properties>Troubleshoot. See if the troubleshooter can
> > help. If not, click on Action on the top bar and then Uninstall. Leave

> > camera on and connected and reboot. XP should now recognize the camera

> > install it (I am assuming here that your camera is fully compatible with

> > and according to your manual you do not need to install a driver, this
> > should be true for cameras of 2001 and up). If you needed to install a
> > driver, disconnect the camera before you reboot, install the driver and

> > connect the camera (important to install the driver first). If you lost

> > driver, go to the manufacturer web site and download the driver from

> >
> >
> >
> > Also, check the software you use for photo editing. When you open the
> > software, click on File on the top bar. Look at the opening menu. You
> > probably have an option for downloading photos from a camera or scanner

> > card reader.
> >
> >
> >
> > Something else may be the problem (This is a more recent, June 2004,
> > problem) as reported here:
> >
> > There are a lot of messages here about the camera wizard suddenly not
> > working. Same for me after having it work for at least a year. One of

> > messages mentioned upgrading Real Player seemed to cause the problem. I
> > recently upgraded that also. Just uninstalled it and my camera wizard

> > back immediately - this after weeks of trying to figure out what went

> > --
> > Brigit
> >
> >
> >
> > (Note: some have reported that uninstalling Real Player 10 works fine,
> > others have reported that they had to use the autofix.exe after removing
> > Real Player 10. Real Player is aware of the problem and working on a

> > Apparently there was no problem with Real Player 9.
> >
> >
> >
> > Another possible solution.
> >
> > Click on Start, click on Run and type the following in the opening

> >
> > cmd
> >
> > and press the Enter key
> >
> > A window will open (black and white) and will display the following:
> >
> > C:\Documents and Settings\Your Name\
> >
> > Type the following at the end of the above line after the \
> >
> > Net start stisvc
> >
> > And press the Enter key
> >
> > You will get a message that service is already started (if so this does

> > solve the problem) or that it is starting (if so this may solve the
> > problem). Then try connecting your camera after you close this window.

> > close this window, type EXIT at the end of the displayed line and press

> > Enter key.
> >
> >
> >
> >
> >
> > "BBATES" <BBATES@discussions.microsoft.com> wrote in message
> > news:730A95F2-8FE5-4201-AB41-068B99A341CC@microsoft.com...

> > > For some reason my computer stopped opening the microsoft camera and

> > scanner

> > > wizard yesterday. So now I can't easily copy and name pics to my
> > > harddrive. I have gone to the my computer, right clicked on the drive
> > > letter and selected properties, whent to autoplay, and swiched it to

> > > prompt me to choose an action and also to
> > > automatically open the wizard but nothing is working. When I insert my

> > card I

> > > can get to and see my pics but I can't copy them to my harddrive in an

> > easy

> > > fashion. Pleeeease hellllp me!!

> >
> >
> >

> Don't throw anything out the window. There is always help available. Glad it
> helped you solved the problem.
>
> "BBATES" <BBATES@discussions.microsoft.com> wrote in message
> news:F72D0AF9-1726-493D-86CD-CC1BA1BE08F9@microsoft.com...

> > Yves -- Thank you SOOOOOO much!! Your detailed intstuctions just kept me
> > from throwing my computer, camer, and video camera out the window. I have
> > been fighting this problem for a couple of day and it was driving me

> crazy.

> > I just found this site and it and YOU have already helped me greatly.
> > Thanks again for all of your help. B
> >
> > "Yves Alarie" wrote:
> >

> > > (01-01-05)
> > >
> > > If you recently installed Real Player 10, this is the likely culprit
> > > preventing XP to automatically recognize the camera or card reader and

> open

> > > the Autoplay window . You will have to uninstall Real Player and maybe

> do

> > > something else as described below. After you uninstall Real Player 10,
> > > reboot your computer and then try with your camera or card reader again.

> If

> > > you do not want to remove RealPlayer, you can go around it to get

> Autoplay,

> > > as given below.
> > >
> > > There is also a more recent (Dec. 22) solution from MickeyD:
> > >
> > > Open Real Player. Go to Tools then Preferences.
> > > Click on Automated Services and then Disable Message Center and Auto
> > > updates. Reboot your computer.
> > >
> > >
> > >
> > > If you do not have Real Player 10, read below for different ways to

> download

> > > your pictures and repair the Autoplay.
> > >
> > >
> > >
> > > Several ways to download your pictures, from your camera or card reader.
> > >
> > >
> > >
> > >
> > >
> > > Before you connect your camera to your computer, make sure you have

> enough

> > > battery power or better yet use your AC connector if your camera came

> with

> > > one. Then, check your camera manual. With most cameras you simply power
> > > them on and set them to take pictures, with some you need to set them to
> > > something like connect to PC or set PTP. After connecting, power the

> camera

> > > and wait about 15-20 seconds for XP to recognize the camera, you will

> hear

> > > some sound "ding-dong" and the LCD screen on your camera will change

> (the

> > > change is dependent on the type of camera you have) and you are now

> ready to

> > > transfer, even if the Autoplay window does not open automatically. If

> you

> > > do not hear a sound or the LCD screen of your camera does not change,

> the

> > > connection with the USB port is not correct. Go to the bottom of these
> > > directions to repair the USB connection.
> > >
> > >
> > >
> > > After you hear the sound:
> > >
> > >
> > > 1. Open My Computer, look under devices with removable storage. Your

> camera

> > > (or card reader) will be listed there as an external drive with a drive
> > > letter E, F, G or H (probably listed below your CD drive). Right click

> on

> > > your camera listed as an external drive. A menu will open, click on

> Autoplay

> > > listed on the opening menu. This should open the Autoplay window to

> download

> > > your photos the same way as when the Autoplay window opens automatically
> > > when you connect your camera. If you want to keep Real Player 10, this

> would

> > > be the way to do it. The Autoplay will not open when you connect your

> camera

> > > but you can still get the Autoplay from your camera listed as an

> external

> > > drive.
> > >
> > >
> > >
> > > Or
> > >
> > > 2. Open My Computer, look under devices with removable storage. Your

> camera

> > > will be listed there as an external drive (probably listed below your CD
> > > drive). Double click on it to open it.
> > > You will see a folder, double click to open it, then another folder,

> double

> > > click on it to open it and you will see the list of photo files. Select

> all

> > > files
> > > and copy to a folder on your hard drive. To select all the files, hold

> the

> > > Ctrl key down and press the letter A. Or, click on Edit on your top bar

> and

> > > then click on Select all on the opening menu. When files are selected,

> their

> > > names are highlighted in blue. You can then look at the menu on the

> left

> > > of the file names and click on Copy and then select the folder you want

> or

> > > make a new folder.
> > >
> > > If you want to repair the automatic Autoplay window you can try the
> > > following.
> > >
> > > Different ways to try to repair the Autoplay window for downloading from
> > > either a camera or card reader. Also the same procedure can be used for

> a CD

> > > drive Autoplay.
> > >
> > > Go from steps I to V, although step V may not be needed.
> > >
> > > I. Connect your camera (or card reader) to your computer, and make sure

> you

> > > have
> > > pictures on your memory card. Make sure your batteries are good or

> better

> > > yet, use your AC adapter if your camera came with one. If you are trying
> > > with a card reader, just connect it with a memory card inserted and with
> > > pictures on the memory card. Power the camera on, wait 10-15 seconds for

> XP

> > > to recognize it, you should hear a sound and the LCD screen of your

> camera

> > > will change, the change is dependent on the type of camera you have.
> > >
> > > Click on My Computer and look under Device with Removable storage. Your
> > > camera will be listed there, probably below your CD drive, and a drive
> > > letter will be assigned to it (something like H, G, etc.) You will use

> this

> > > drive letter in a step below, so just note down what the drive letter

> is.

> > > If you do not see your camera listed there you will need to repair your

> USB

> > > connection (see below for repair) or you are on a network and the

> network

> > > drive is Z and XP cannot assign a drive letter to your camera. You will

> need

> > > to take care of this
> > > first. The steps below will not work if XP cannot assign a drive letter

> for

> > > your camera. In some cases, your camera may be listed but with no drive
> > > letter. Try the drive letter after the CD or DVD drive under which your
> > > camera is listed.
> > >
> > > II. Click on Start, click on Run and type the following in the textbox:
> > > REGSVR32 SHIMGVW.DLL
> > > and press Enter
> > > Note that there is a space between ...32 and SHI...
> > > This will take a few seconds to run.
> > >
> > > III. Download the autofix.exe file from the site below. At this

> Microsoft

> > > site, you have the option of downloading the autofix.exe file in one of

> your

> > > folder (or make a new folder and save the file there), then open the

> folder

> > > and double click on the file and then follow directions on the screen.

> Or,

> > > let Microsoft scan your computer to make the repair. You will need your
> > > camera drive letter during this step. After this, reboot your computer.
> > >

> http://www.microsoft.com/downloads/d...DisplayLang=en

> > >
> > >
> > >
> > > IV. After rebooting, power the camera on, wait 10-15 seconds for XP to
> > > recognize it, you
> > > should hear some beeping sound and the Autoplay window should now open
> > > giving you the option of downloading photos from the camera.
> > >
> > > V. You may have to set the options for this window.
> > > Click on My Computer, your camera should be listed there under Devices

> with

> > > Removable Storage. Right click on it and click on Properties. In the

> opening

> > > window, click on the Autoplay tab and under Select, scroll to Pictures

> to

> > > select it. Select the button Prompt me... Do the same thing for a CD

> drive.

> > >
> > >
> > >
> > > Another solution posted here (on page 3):
> > >
> > >
> > >
> > >

> http://forums.us.dell.com/supportfor...cending&page=2

> > >
> > >
> > >
> > > Another solution posted by Bill, using a Nikon camera.
> > >
> > > I installed the camera via the control panel add hardware function. It

> went

> > > to a point of requiring a file called ptspusd.dll from service pack one.

> I

> > > found the file via search on my hard drive. Typed the path in the window
> > > that asked for it and it took. Solved the problem. Check your set up

> menu on

> > > the camera to see your USB setting is PTP.
> > >
> > >
> > >
> > >
> > > To repair your USB connection:
> > >
> > > Go to Control panel>Performance and maintenance>System>Hardware>Device
> > > manager>Universal Serial Bus Controller, click on the + sign to see the

> list

> > > of installed devices. If your camera is connected, it should be listed

> there

> > > with a yellow flag (the yellow flag indicates that although the

> connection

> > > is there, it is not working properly).
> > >
> > > Right click on it>Properties>Troubleshoot. See if the troubleshooter can
> > > help. If not, click on Action on the top bar and then Uninstall. Leave

> your

> > > camera on and connected and reboot. XP should now recognize the camera

> and

> > > install it (I am assuming here that your camera is fully compatible with

> XP

> > > and according to your manual you do not need to install a driver, this
> > > should be true for cameras of 2001 and up). If you needed to install a
> > > driver, disconnect the camera before you reboot, install the driver and

> then

> > > connect the camera (important to install the driver first). If you lost

> the

> > > driver, go to the manufacturer web site and download the driver from

> there.

> > >
> > >
> > >
> > > Also, check the software you use for photo editing. When you open the
> > > software, click on File on the top bar. Look at the opening menu. You
> > > probably have an option for downloading photos from a camera or scanner

> or

> > > card reader.
> > >
> > >
> > >
> > > Something else may be the problem (This is a more recent, June 2004,
> > > problem) as reported here:
> > >
> > > There are a lot of messages here about the camera wizard suddenly not
> > > working. Same for me after having it work for at least a year. One of

> the

> > > messages mentioned upgrading Real Player seemed to cause the problem. I
> > > recently upgraded that also. Just uninstalled it and my camera wizard

> came

> > > back immediately - this after weeks of trying to figure out what went

> wrong!

> > > --
> > > Brigit
> > >
> > >
> > >
> > > (Note: some have reported that uninstalling Real Player 10 works fine,
> > > others have reported that they had to use the autofix.exe after removing
> > > Real Player 10. Real Player is aware of the problem and working on a

> fix).

> > > Apparently there was no problem with Real Player 9.
> > >
> > >
> > >
> > > Another possible solution.
> > >
> > > Click on Start, click on Run and type the following in the opening

> textbox:

> > >
> > > cmd
> > >
> > > and press the Enter key
> > >
> > > A window will open (black and white) and will display the following:
> > >
> > > C:\Documents and Settings\Your Name\
> > >
> > > Type the following at the end of the above line after the \
> > >
> > > Net start stisvc
> > >
> > > And press the Enter key
> > >
> > > You will get a message that service is already started (if so this does

> not

> > > solve the problem) or that it is starting (if so this may solve the
> > > problem). Then try connecting your camera after you close this window.

> To

> > > close this window, type EXIT at the end of the displayed line and press

> the

> > > Enter key.
> > >
> > >
> > >
> > >
> > >
> > > "BBATES" <BBATES@discussions.microsoft.com> wrote in message
> > > news:730A95F2-8FE5-4201-AB41-068B99A341CC@microsoft.com...
> > > > For some reason my computer stopped opening the microsoft camera and
> > > scanner
> > > > wizard yesterday. So now I can't easily copy and name pics to my
> > > > harddrive. I have gone to the my computer, right clicked on the drive
> > > > letter and selected properties, whent to autoplay, and swiched it to

> both

> > > > prompt me to choose an action and also to
> > > > automatically open the wizard but nothing is working. When I insert my
> > > card I
> > > > can get to and see my pics but I can't copy them to my harddrive in an
> > > easy
> > > > fashion. Pleeeease hellllp me!!
> > >
> > >
> > >

>
>
>