Cannot connect to wireless network

>
> I support wireless networking for a company that supports hotels. I had
> a guest trying to connect via wireless, had her view available wireless
> networks, selected our network, she tried to connect, got message
> "Windows cannot connect to" and our network name. Had her try connecting
> several more times, then had her go to manage wireless networks, add a
> profile for our network(typical wireless hotspot config, authentication
> open, encryption disabled, Infrastructure mode), she still got message
> "Windows cannot connect to" our network name. Had her check Windows
> f/w, turn it off, still gets same error. She had good signal level, no
> other guests appear to be having such a problem in her area. Any ideas
> on what might be causing this?
>
>
> --
> gleazer
> Posted via http://www.vistaheads.com
>
>