Re: Cannot create a new password/Windows XP Professional

Robert;
The password is Case Sensitive.
Check Caps Lock and try various of Capital combinations.

http://support.microsoft.com/?kbid=321305
If you do not have a Password Recovery Disk, it is to late to make it.
Or
Log in to any account that has Administrator access.
Then go to User Accounts in Control Panel.
Select the user and change the password.

Reboot to Safe Mode, select Administrator, leave password blank.
Then go to User Accounts in Control Panel.
Select the user and change the password.
If you are using Windows XP Pro and have encrypted data, you may
permanently lose access to the encrypted data.

Here is another option:
http://www.wininternals.com/products...very/index.asp

Another option is to install Windows XP on another partition and take
Ownership of your data.
You could also perform another installation on the same partition,
although this is not a permanent fix and it is recommended to perform
a Clean Installation after retrieving your data.

After this is resolved, take precautions to not lose the password.

Also see if this fits and post back:
http://support.microsoft.com/?kbid=326904

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


"Robert Lipscomb" <unabanc@wwnet.net> wrote in message
news:041d01c36058$0cc6a780$a501280a@phx.gbl...

> I bought a used computer from a young man. He installed
> Win XP professional. He did not mention anything about
> expiration of passwords. I tried to open the program and
> when I typed the password I was told that the password was
> expired and that I must create a new password. I tried
> that and received the message that the "***domain was not
> available".
>
> The fellow who sold me the computer promised to bring me
> the CD "later". I have received nothing yet in spite of
> visits to his home, phone calls, etc.
>
> So, now I cannot use my computer at all. I am "locked
> out".HELP!
>
> I have tried the local gurus and repair shops in this
> small town and they know not much more than I and that is
> zip.
>
> Is there anybody out there who can help me do a workaround
> to unlock the program - Win XP Professional?
>
> I will be mighty grateful for your help and advice.
>
> Thank you, very very much.
>
> Bob