Cannot Install Driver For Palm III in XP

1. Software version: 4.0.1
2. Cradle is plugged into USB port.
3. Yes, I have tried to manually transfer the file.

Could you try this...

Connect the PDA, the Cradle, and the USB cable to the computer.

Then click [Start]
| Control Panel |
| Add New Hardware |

--
Regards,
Jan

Please reply in newsgroups
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"Seancito" <bigduck@worldnet.not> wrote:

| 1. Software version: 4.0.1
| 2. Cradle is plugged into USB port.
| 3. Yes, I have tried to manually transfer the file.

Initial questions..

1. Which version of Palm Desktop software?

2. Is the cradle plugged into a COM port,
or is it plugged into a Serial-to-USB adapter?

3. Did you manually copy the "PalmUSBD.sys" file?

--
Regards,
Jan
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"Seancito" <bigduck@worldnet.not> wrote:

I am attempting to install Palm Desktop software on my PC for my niece.

This is a first time installation.

After installing the software and connecting
the cradle to launch Hot Sync, I receive a baloon with the message "New Hardware Found".

I am then prompted by a dialogue card to install the driver from the Palm Software CD-ROM.

The problem is that the driver will not install.

The file is copied to my hard drive as "PalmUSBD.sys".

I cannot open it to install from either location, CD-ROM or hard drive C:,
the file appears as an icon "USBD".

I'd pull out my hair, but I'm already bald.

I tried that. It doesn't work. I've tried everything. The cradle is the "H"
type. There were issues with earlier ones.

I suggest you contact Palm or check Palm forums.

--
Regards,
Jan

Please reply in newsgroups
--------------------------

"Seancito" <bigduck@worldnet.not> wrote:

| I tried that. It doesn't work. I've tried everything.

The cradle is the "H" type. There were issues with earlier ones.