Cannot Install Printer Software

Posted: 01-03-2009, 09:39 PM

johnw

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Posts: n/a

I just did a new build and am trying to install an HP CM1015 mfp. I can
install drivers just fine, but the scanning software will not install.
Software disk will not start and gives error message
"Cannot find library MSVCR80.dll (required by
C:|Progra~1\MICROS~1\OFFICE12\MSOXMLMF.DLL) Please insure that it is
installed."
It is installed in the exact same locations as in old computer which worked
fine.
Something makes me think this is a .NET Framework problem.
Anyone with answers/help would be greatly appreciated.
Thanks, John

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