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| Hello, try starting up in safe mode (press F8 before Windows starts). There, you should be able to log on using the account Administrator (usually without password), and to change your own password. Hope this will work. Greetings, P. Di Stolfo -- //----------------------------------------------------------------------------------------------------------- // http://blog.lysorp.com - small Windows Blog in German language //----------------------------------------------------------------------------------------------------------- "Denise" <Denise@discussions.microsoft.com> schrieb im Newsbeitrag news:E581981A-0539-4A59-98A2-349D5E33A074@microsoft.com... Quote:
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| I logged off my computer and tried logging on the next day and it is telling me that the password is incorrect. I can't even get into safe mode. It is asking for a password reset disk, but my password has to be on the disk first. I have logged on several times using the same password, but it won't work now. I can't even send an email to Microsoft as they are asking for my PID # and can't get it. Can anyone tell me what is going on? -- sterlingirl "Denise" wrote: Quote:
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| I've tried to do this but I still get sent to the opening screen that asks for a password. I have NEVER set a password for Vista and there's now way to get past this screen. "P. Di Stolfo" wrote: Quote:
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| This exact thing just happened to me. Dell said to use the OS disc and start all over. I said it took over two months to get this new Vista laptop to work right and spent hours & hours on the phone with Dell techs to get right. There's no way I will simply accept this answer to our problem. Did anyone help you? I know my pswd but it doesn't work. Please help me someone. "sterlinggirl5562" wrote: Quote:
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| I kept on troubleshooting and found out what the problem was. I have a wireless keyboard and thought I had the numbers lock on but didn't. I entered my password with the numbers lock off and then saved my password on the flash drive. Then I went in and took the password protection off. I don't really need password protection so it is working fine now. I still know that Vista has a lot of bugs and I thought by waiting for a while they would get them worked out, but that doesn't seem to be the case. I don't like their update page either. It is really hard to tell which updates are applicable to my version of Vista. I go through the whole process of downloading only to be told that the update doesn't work with my version of Vista. -- sterlingirl "allshookup50" wrote: Quote:
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| FIXED IT!! Retstart your computer, press F8 while its starting up to boot, a black screen appears, choose "repair",do what the screen asks, then choose your language, Administrator login box appears, click on drop down box to select the user (admin)name you know the password for. My pwrd that I swore by actually worked here but would not on my user startup screen. Now choose "system recovery options", choose last known system recstore point- give it time to start- once it opens, pick a date and time when things worked best. This way you won't hardly loose anything. Maybe. I'm very thrilled it worked for me. I hope it does for you. "allshookup50" wrote: Quote:
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