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Cannot login to vista using domain account

 

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Old 05-26-2008, 10:48 AM   #1 (permalink)
Default Cannot login to vista using domain account

I have a complicated issue that I hope someone can help me with. Basically I
cannot seem to login using my domain account (Windows 2003 domain) when on
any Vista machine (both pre and post SP1).

I can login fine to any XP machine on the network along with the 2003
servers we have. When I type in my username and password in Vista I get the
message "The username or password is incorrect". I have got a fellow Domain
Admin to log into the exact same machines and he can with no issues.

We use smartcard's with and MS PKI solution to login in the laptops. I can
going to my laptop using my smartcard fine, just not when I try to type in my
username and password.

I have looked at my account in AD and it seems fine. Does anyone have any
ideas what I can try or look for? I have had this issue since we first tried
Vista, but I kinda ignored it as I could login my laptop using my smartcard.
But I just got a new desktop (Dell Precision Quad core with 4GB RAM and Vista
Business 64bit) and I can't log in now on it!
CWestwater
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Old 05-26-2008, 12:06 PM   #2 (permalink)
Default Re: Cannot login to vista using domain account


"CWestwater" <CWestwater@discussions.microsoft.com> wrote in message
news:651B8C95-4047-40BB-ADDF-85B263FB5BE2@microsoft.com...
Quote:
>I have a complicated issue that I hope someone can help me with. Basically
>I
> cannot seem to login using my domain account (Windows 2003 domain) when on
> any Vista machine (both pre and post SP1).
>
> I can login fine to any XP machine on the network along with the 2003
> servers we have. When I type in my username and password in Vista I get
> the
> message "The username or password is incorrect". I have got a fellow
> Domain
> Admin to log into the exact same machines and he can with no issues.
>
> We use smartcard's with and MS PKI solution to login in the laptops. I
> can
> going to my laptop using my smartcard fine, just not when I try to type in
> my
> username and password.
>
> I have looked at my account in AD and it seems fine. Does anyone have any
> ideas what I can try or look for? I have had this issue since we first
> tried
> Vista, but I kinda ignored it as I could login my laptop using my
> smartcard.
> But I just got a new desktop (Dell Precision Quad core with 4GB RAM and
> Vista
> Business 64bit) and I can't log in now on it!
Hi,

Did you remember to login using the format domainname\username then
password?

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Desktop Experience

Jane C
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Old 05-26-2008, 12:12 PM   #3 (permalink)
Default Re: Cannot login to vista using domain account

yep and I tried using my cwestwater@domain.local - no joy

"Jane C" wrote:
Quote:
>
> "CWestwater" <CWestwater@discussions.microsoft.com> wrote in message
> news:651B8C95-4047-40BB-ADDF-85B263FB5BE2@microsoft.com...
Quote:
> >I have a complicated issue that I hope someone can help me with. Basically
> >I
> > cannot seem to login using my domain account (Windows 2003 domain) when on
> > any Vista machine (both pre and post SP1).
> >
> > I can login fine to any XP machine on the network along with the 2003
> > servers we have. When I type in my username and password in Vista I get
> > the
> > message "The username or password is incorrect". I have got a fellow
> > Domain
> > Admin to log into the exact same machines and he can with no issues.
> >
> > We use smartcard's with and MS PKI solution to login in the laptops. I
> > can
> > going to my laptop using my smartcard fine, just not when I try to type in
> > my
> > username and password.
> >
> > I have looked at my account in AD and it seems fine. Does anyone have any
> > ideas what I can try or look for? I have had this issue since we first
> > tried
> > Vista, but I kinda ignored it as I could login my laptop using my
> > smartcard.
> > But I just got a new desktop (Dell Precision Quad core with 4GB RAM and
> > Vista
> > Business 64bit) and I can't log in now on it!
>
> Hi,
>
> Did you remember to login using the format domainname\username then
> password?
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP - Windows Desktop Experience
>
CWestwater
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Old 05-26-2008, 02:02 PM   #4 (permalink)
Default Re: Cannot login to vista using domain account

Is there anything in the event logs on the Vista computer or the domain
controller when the logon fails?

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/



"CWestwater" <CWestwater@discussions.microsoft.com> wrote in message
news:651B8C95-4047-40BB-ADDF-85B263FB5BE2@microsoft.com...
Quote:
>I have a complicated issue that I hope someone can help me with. Basically
>I
> cannot seem to login using my domain account (Windows 2003 domain) when on
> any Vista machine (both pre and post SP1).
>
> I can login fine to any XP machine on the network along with the 2003
> servers we have. When I type in my username and password in Vista I get
> the
> message "The username or password is incorrect". I have got a fellow
> Domain
> Admin to log into the exact same machines and he can with no issues.
>
> We use smartcard's with and MS PKI solution to login in the laptops. I
> can
> going to my laptop using my smartcard fine, just not when I try to type in
> my
> username and password.
>
> I have looked at my account in AD and it seems fine. Does anyone have any
> ideas what I can try or look for? I have had this issue since we first
> tried
> Vista, but I kinda ignored it as I could login my laptop using my
> smartcard.
> But I just got a new desktop (Dell Precision Quad core with 4GB RAM and
> Vista
> Business 64bit) and I can't log in now on it!
Kerry Brown
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Old 05-26-2008, 02:16 PM   #5 (permalink)
Default Re: Cannot login to vista using domain account

Hi Kerry, the logs are clear on both the vista box and the DC.

"Kerry Brown" wrote:
Quote:
> Is there anything in the event logs on the Vista computer or the domain
> controller when the logon fails?
>
> --
> Kerry Brown
> MS-MVP - Windows Desktop Experience: Systems Administration
> http://www.vistahelp.ca/phpBB2/
>
>
>
> "CWestwater" <CWestwater@discussions.microsoft.com> wrote in message
> news:651B8C95-4047-40BB-ADDF-85B263FB5BE2@microsoft.com...
Quote:
> >I have a complicated issue that I hope someone can help me with. Basically
> >I
> > cannot seem to login using my domain account (Windows 2003 domain) when on
> > any Vista machine (both pre and post SP1).
> >
> > I can login fine to any XP machine on the network along with the 2003
> > servers we have. When I type in my username and password in Vista I get
> > the
> > message "The username or password is incorrect". I have got a fellow
> > Domain
> > Admin to log into the exact same machines and he can with no issues.
> >
> > We use smartcard's with and MS PKI solution to login in the laptops. I
> > can
> > going to my laptop using my smartcard fine, just not when I try to type in
> > my
> > username and password.
> >
> > I have looked at my account in AD and it seems fine. Does anyone have any
> > ideas what I can try or look for? I have had this issue since we first
> > tried
> > Vista, but I kinda ignored it as I could login my laptop using my
> > smartcard.
> > But I just got a new desktop (Dell Precision Quad core with 4GB RAM and
> > Vista
> > Business 64bit) and I can't log in now on it!
>
CWestwater
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Old 05-27-2008, 02:00 AM   #6 (permalink)
Default Re: Cannot login to vista using domain account


Nothing in the Security log on the server?

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/



"CWestwater" <CWestwater@discussions.microsoft.com> wrote in message
news:95DB5974-FA4F-44AE-93E8-8711B25126C0@microsoft.com...
Quote:
> Hi Kerry, the logs are clear on both the vista box and the DC.
>
> "Kerry Brown" wrote:
>
Quote:
>> Is there anything in the event logs on the Vista computer or the domain
>> controller when the logon fails?
>>
>> --
>> Kerry Brown
>> MS-MVP - Windows Desktop Experience: Systems Administration
>> http://www.vistahelp.ca/phpBB2/
>>
>>
>>
>> "CWestwater" <CWestwater@discussions.microsoft.com> wrote in message
>> news:651B8C95-4047-40BB-ADDF-85B263FB5BE2@microsoft.com...
Quote:
>> >I have a complicated issue that I hope someone can help me with.
>> >Basically
>> >I
>> > cannot seem to login using my domain account (Windows 2003 domain) when
>> > on
>> > any Vista machine (both pre and post SP1).
>> >
>> > I can login fine to any XP machine on the network along with the 2003
>> > servers we have. When I type in my username and password in Vista I
>> > get
>> > the
>> > message "The username or password is incorrect". I have got a fellow
>> > Domain
>> > Admin to log into the exact same machines and he can with no issues.
>> >
>> > We use smartcard's with and MS PKI solution to login in the laptops. I
>> > can
>> > going to my laptop using my smartcard fine, just not when I try to type
>> > in
>> > my
>> > username and password.
>> >
>> > I have looked at my account in AD and it seems fine. Does anyone have
>> > any
>> > ideas what I can try or look for? I have had this issue since we first
>> > tried
>> > Vista, but I kinda ignored it as I could login my laptop using my
>> > smartcard.
>> > But I just got a new desktop (Dell Precision Quad core with 4GB RAM and
>> > Vista
>> > Business 64bit) and I can't log in now on it!
>>
Kerry Brown
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