Cannot open

I don't know if this is the right group or not.

I am using MS Fax Console that is available in XP Pro (w/SP2) I have been
using this for several months without a problem. Today, I received a 7 page
fax. The Fax Console states that the status is Success. When I
double-clicked it, MS Office Document Imaging starts, but states "One or
more pages in this file cannot be viewed..." Tried other .tif apps, no
success. All pages cannot be viewed.

I sent a multipage fax a few days ago. I went to the Sent Items folder,
double-clicked it, and all 9 pages were viewable. So the

Any help? Explainations? Fix?