Canon Printer and Scanner Drivers Cause XP to crash

Thank you so much for your reply and support. In answer
to your question:
Yes, I uninstalled all old drivers before installing
updated drivers. I hope you realize this log is
extensive. Here is a copy of the event log:
These under Application:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 1/2/2004
Time: 4:19:36 PM
User: NT AUTHORITY\SYSTEM
Computer: MYSTERYCASTLE
Description:
Windows saved user MYSTERYCASTLE\Administrator registry
while an application or service was still using the
registry during log off. The memory used by the user's
registry has not been freed. The registry will be
unloaded when it is no longer in use.

This is often caused by services running as a user
account, try configuring the services to run in either
the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



Volume Shadow Copy Service error: Unexpected error
calling routine CoCreateInstance. hr = 0x80040206.
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date: 1/2/2004
Time: 4:15:33 PM
User: N/A
Computer: MYSTERYCASTLE
Description:
Volume Shadow Copy Service error: Unexpected error
calling routine CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....


Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 1/2/2004
Time: 4:15:33 PM
User: N/A
Computer: MYSTERYCASTLE
Description:
The COM+ Event System detected a bad return code during
its internal processing. HRESULT was 8007043C from line
44 of d:\nt\com\com1x\src\events\tier1
\eventsystemobj.cpp. Please contact Microsoft Product
Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 1/1/2004
Time: 2:59:45 PM
User: N/A
Computer: MYSTERYCASTLE
Description:
Hanging application csinsmnt.exe, version 7.0.0.15, hang
module kernel32.dll, version 5.1.2600.1106, hang address
0x000160ff.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 63 73 69 6e 73 6d csinsm
0018: 6e 74 2e 65 78 65 20 37 nt.exe 7
0020: 2e 30 2e 30 2e 31 35 20 .0.0.15
0028: 69 6e 20 6b 65 72 6e 65 in kerne
0030: 6c 33 32 2e 64 6c 6c 20 l32.dll
0038: 35 2e 31 2e 32 36 30 30 5.1.2600
0040: 2e 31 31 30 36 20 61 74 .1106 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 31 36 30 66 66 000160ff


These under System:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 1/3/2004
Time: 7:58:44 PM
User: MYSTERYCASTLE\AM
Computer: MYSTERYCASTLE
Description:
The server {520CCA63-51A5-11D3-9144-00104BA11C5E} did not
register with DCOM within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 1/3/2004
Time: 11:47:52 AM
User: N/A
Computer: MYSTERYCASTLE
Description:
The Application Management service terminated with the
following error:
The specified module could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 1/2/2004
Time: 4:19:35 PM
User: NT AUTHORITY\SYSTEM
Computer: MYSTERYCASTLE
Description:
DCOM got error "This service cannot be started in Safe
Mode " attempting to start the service EventSystem with
arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 1/2/2004
Time: 4:17:12 PM
User: N/A
Computer: MYSTERYCASTLE
Description:
The following boot-start or system-start driver(s) failed
to load:
Fips
IPSec
MRxSmb
NetBIOS
NetBT
Processor
RasAcd
Rdbss
Tcpip

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 1/2/2004
Time: 4:17:12 PM
User: N/A
Computer: MYSTERYCASTLE
Description:
The IPSEC Services service depends on the IPSEC driver
service which failed to start because of the following
error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 1/2/2004
Time: 10:38:40 AM
User: NT AUTHORITY\SYSTEM
Computer: MYSTERYCASTLE
Description:
Printer Driver Canon S9000 for Windows NT x86 Version-3
was added or updated. Files:- CNMDR3i.DLL, CNMUI3i.DLL,
CNMCP3i.DLL, CNMMH3i.HLP, CNMD43i.DLL, CNMUR3i.DLL,
CNMSR3i.DLL, CNMIN3i.INI, CNMPI3i.DLL, CNMSM3i.EXE,
CNMSS3i.SMR, CNMSD3i.EXE, CNMSH3i.HLP, CNMSH3i.CNT,
CNMUB3i.DLL, CNMOP3i.DLL, CNMSB3i.DLL, CNMMH3i.CNT,
CNB_1260.TBL, CNBMC126.DLL, CNMP03i.DAT, CNMP13i.DAT,
CNMP23i.DAT, CNMFU3i.DLL, CNMPV3i.EXE, CNMPH3i.HLP,
CNMPH3i.CNT.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 1/2/2004
Time: 9:45:03 AM
User: N/A
Computer: MYSTERYCASTLE
Description:
Error code 000000c2, parameter1 00000007, parameter2
00000cd4, parameter3 82140128, parameter4 82381580.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 63 000000c
0020: 32 20 20 50 61 72 61 6d 2 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 37 2c 20 000007,
0038: 30 30 30 30 30 63 64 34 00000cd4
0040: 2c 20 38 32 31 34 30 31 , 821401
0048: 32 38 2c 20 38 32 33 38 28, 8238
0050: 31 35 38 30 1580


Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/2/2004
Time: 9:44:50 AM
User: N/A
Computer: MYSTERYCASTLE
Description:
The computer has rebooted from a bugcheck. The bugcheck
was: 0x000000c2 (0x00000007, 0x00000cd4, 0x82140128,
0x82381580). A dump was saved in:
C:\WINDOWS\Minidump\Mini010204-01.dmp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

>-----Original Message-----
>Did you uninstall the old drivers before installing the

new ones?

>
>What does the Event Log say about the errors?
>
>Cari
>www.coribright.com
>
>"Mimi" <anonymous@discussions.microsoft.com> wrote in

message

>news:03c001c3d223$4f241940$a001280a@phx.gbl...

>> Please Help! I have installed all new updated drivers

for

>> both my printer and scanner and USB 2.0 high speed,

(Canon

>> S9000, Canon Canoscan N676U) they cause Windows XP HE
>> (oem) to crash on startup with a blue error screen. New
>> installation of XP on New HD. When I unplug the
>> printer/scanner, windows will start normally and I get
>> the following:
>> C:\WINDOWS\Minidump\Mini010304-01.dmp
>> C:\DOCUME~1\AM\LOCALS~1\Temp\WER1.tmp.dir00\sysdat a.xml
>> BCCode : a BCP1 : 824626C0 BCP2 : 00000002
>> BCP3 : 00000000
>> BCP4 : 806BD818 OSVer : 5_1_2600 SP : 1_0
>> Product : 768_1
>> Can anyone help me resolve this issue? Canon tech

support

>> has tried, Microsoft support has tried. Anyone got any
>> ideas?

>
>
>.
>

csinsmnt.exe is related to CleanSweep. Do you have this program installed?

If so try uinstalling it.

Another of your errors, eventsystemobj.cpp

is referenced at
http://support.microsoft.com/default...&Product=winxp

It suggests a repair installation of XP should repair to problem.

I don't think they're all caused by the printer and scanner but a
combination of previous corrupt files.... when was the last time you:

Ran a Chkdsk
Ran a Defrag
Ran a complete antivirus scan with updated signatures
Checked for spyware

Cari
www.coribright.com



"Mimi" <anonymous@discussions.microsoft.com> wrote in message
news:045b01c3d298$c641f860$a401280a@phx.gbl...

> Thank you so much for your reply and support. In answer
> to your question:
> Yes, I uninstalled all old drivers before installing
> updated drivers. I hope you realize this log is
> extensive. Here is a copy of the event log:
> These under Application:
>
> Event Type: Warning
> Event Source: Userenv
> Event Category: None
> Event ID: 1517
> Date: 1/2/2004
> Time: 4:19:36 PM
> User: NT AUTHORITY\SYSTEM
> Computer: MYSTERYCASTLE
> Description:
> Windows saved user MYSTERYCASTLE\Administrator registry
> while an application or service was still using the
> registry during log off. The memory used by the user's
> registry has not been freed. The registry will be
> unloaded when it is no longer in use.
>
> This is often caused by services running as a user
> account, try configuring the services to run in either
> the LocalService or NetworkService account.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
>
> Volume Shadow Copy Service error: Unexpected error
> calling routine CoCreateInstance. hr = 0x80040206.
> Event Type: Error
> Event Source: VSS
> Event Category: None
> Event ID: 8193
> Date: 1/2/2004
> Time: 4:15:33 PM
> User: N/A
> Computer: MYSTERYCASTLE
> Description:
> Volume Shadow Copy Service error: Unexpected error
> calling routine CoCreateInstance. hr = 0x80040206.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 57 52 54 57 52 54 49 43 WRTWRTIC
> 0008: 32 31 31 33 00 00 00 00 2113....
> 0010: 57 52 54 57 52 54 49 43 WRTWRTIC
> 0018: 32 30 37 38 00 00 00 00 2078....
>
>
> Event Type: Error
> Event Source: EventSystem
> Event Category: (50)
> Event ID: 4609
> Date: 1/2/2004
> Time: 4:15:33 PM
> User: N/A
> Computer: MYSTERYCASTLE
> Description:
> The COM+ Event System detected a bad return code during
> its internal processing. HRESULT was 8007043C from line
> 44 of d:\nt\com\com1x\src\events\tier1
> \eventsystemobj.cpp. Please contact Microsoft Product
> Support Services to report this error.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: (101)
> Event ID: 1002
> Date: 1/1/2004
> Time: 2:59:45 PM
> User: N/A
> Computer: MYSTERYCASTLE
> Description:
> Hanging application csinsmnt.exe, version 7.0.0.15, hang
> module kernel32.dll, version 5.1.2600.1106, hang address
> 0x000160ff.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> 0010: 20 20 63 73 69 6e 73 6d csinsm
> 0018: 6e 74 2e 65 78 65 20 37 nt.exe 7
> 0020: 2e 30 2e 30 2e 31 35 20 .0.0.15
> 0028: 69 6e 20 6b 65 72 6e 65 in kerne
> 0030: 6c 33 32 2e 64 6c 6c 20 l32.dll
> 0038: 35 2e 31 2e 32 36 30 30 5.1.2600
> 0040: 2e 31 31 30 36 20 61 74 .1106 at
> 0048: 20 6f 66 66 73 65 74 20 offset
> 0050: 30 30 30 31 36 30 66 66 000160ff
>
>
> These under System:
>
> Event Type: Error
> Event Source: DCOM
> Event Category: None
> Event ID: 10010
> Date: 1/3/2004
> Time: 7:58:44 PM
> User: MYSTERYCASTLE\AM
> Computer: MYSTERYCASTLE
> Description:
> The server {520CCA63-51A5-11D3-9144-00104BA11C5E} did not
> register with DCOM within the required timeout.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7023
> Date: 1/3/2004
> Time: 11:47:52 AM
> User: N/A
> Computer: MYSTERYCASTLE
> Description:
> The Application Management service terminated with the
> following error:
> The specified module could not be found.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: DCOM
> Event Category: None
> Event ID: 10005
> Date: 1/2/2004
> Time: 4:19:35 PM
> User: NT AUTHORITY\SYSTEM
> Computer: MYSTERYCASTLE
> Description:
> DCOM got error "This service cannot be started in Safe
> Mode " attempting to start the service EventSystem with
> arguments "" in order to run the server:
> {1BE1F766-5536-11D1-B726-00C04FB926AF}
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7026
> Date: 1/2/2004
> Time: 4:17:12 PM
> User: N/A
> Computer: MYSTERYCASTLE
> Description:
> The following boot-start or system-start driver(s) failed
> to load:
> Fips
> IPSec
> MRxSmb
> NetBIOS
> NetBT
> Processor
> RasAcd
> Rdbss
> Tcpip
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7001
> Date: 1/2/2004
> Time: 4:17:12 PM
> User: N/A
> Computer: MYSTERYCASTLE
> Description:
> The IPSEC Services service depends on the IPSEC driver
> service which failed to start because of the following
> error:
> A device attached to the system is not functioning.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Warning
> Event Source: Print
> Event Category: None
> Event ID: 20
> Date: 1/2/2004
> Time: 10:38:40 AM
> User: NT AUTHORITY\SYSTEM
> Computer: MYSTERYCASTLE
> Description:
> Printer Driver Canon S9000 for Windows NT x86 Version-3
> was added or updated. Files:- CNMDR3i.DLL, CNMUI3i.DLL,
> CNMCP3i.DLL, CNMMH3i.HLP, CNMD43i.DLL, CNMUR3i.DLL,
> CNMSR3i.DLL, CNMIN3i.INI, CNMPI3i.DLL, CNMSM3i.EXE,
> CNMSS3i.SMR, CNMSD3i.EXE, CNMSH3i.HLP, CNMSH3i.CNT,
> CNMUB3i.DLL, CNMOP3i.DLL, CNMSB3i.DLL, CNMMH3i.CNT,
> CNB_1260.TBL, CNBMC126.DLL, CNMP03i.DAT, CNMP13i.DAT,
> CNMP23i.DAT, CNMFU3i.DLL, CNMPV3i.EXE, CNMPH3i.HLP,
> CNMPH3i.CNT.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: System Error
> Event Category: (102)
> Event ID: 1003
> Date: 1/2/2004
> Time: 9:45:03 AM
> User: N/A
> Computer: MYSTERYCASTLE
> Description:
> Error code 000000c2, parameter1 00000007, parameter2
> 00000cd4, parameter3 82140128, parameter4 82381580.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 53 79 73 74 65 6d 20 45 System E
> 0008: 72 72 6f 72 20 20 45 72 rror Er
> 0010: 72 6f 72 20 63 6f 64 65 ror code
> 0018: 20 30 30 30 30 30 30 63 000000c
> 0020: 32 20 20 50 61 72 61 6d 2 Param
> 0028: 65 74 65 72 73 20 30 30 eters 00
> 0030: 30 30 30 30 30 37 2c 20 000007,
> 0038: 30 30 30 30 30 63 64 34 00000cd4
> 0040: 2c 20 38 32 31 34 30 31 , 821401
> 0048: 32 38 2c 20 38 32 33 38 28, 8238
> 0050: 31 35 38 30 1580
>
>
> Event Type: Information
> Event Source: Save Dump
> Event Category: None
> Event ID: 1001
> Date: 1/2/2004
> Time: 9:44:50 AM
> User: N/A
> Computer: MYSTERYCASTLE
> Description:
> The computer has rebooted from a bugcheck. The bugcheck
> was: 0x000000c2 (0x00000007, 0x00000cd4, 0x82140128,
> 0x82381580). A dump was saved in:
> C:\WINDOWS\Minidump\Mini010204-01.dmp.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>

>>-----Original Message-----
>>Did you uninstall the old drivers before installing the

> new ones?

>>
>>What does the Event Log say about the errors?
>>
>>Cari
>>www.coribright.com
>>
>>"Mimi" <anonymous@discussions.microsoft.com> wrote in

> message

>>news:03c001c3d223$4f241940$a001280a@phx.gbl...

>>> Please Help! I have installed all new updated drivers

> for

>>> both my printer and scanner and USB 2.0 high speed,

> (Canon

>>> S9000, Canon Canoscan N676U) they cause Windows XP HE
>>> (oem) to crash on startup with a blue error screen. New
>>> installation of XP on New HD. When I unplug the
>>> printer/scanner, windows will start normally and I get
>>> the following:
>>> C:\WINDOWS\Minidump\Mini010304-01.dmp
>>> C:\DOCUME~1\AM\LOCALS~1\Temp\WER1.tmp.dir00\sysdat a.xml
>>> BCCode : a BCP1 : 824626C0 BCP2 : 00000002
>>> BCP3 : 00000000
>>> BCP4 : 806BD818 OSVer : 5_1_2600 SP : 1_0
>>> Product : 768_1
>>> Can anyone help me resolve this issue? Canon tech

> support

>>> has tried, Microsoft support has tried. Anyone got any
>>> ideas?

>>
>>
>>.
>>

I recently ran chkdsk...it found 5 orphan files which it
deleted. I recently ran defrag, which was desperately
needed. I have Trend PC-cillin 2003 which I use
continuosly, except turn off to install items. I removed
Norton stuff before....My computer still hangs on startup
if the printer or scanner are plugged in (USB). If I
unplug them before or during boot, the puter starts up
just fine. I ran SFC /scannow to check for protected
files being corrupt or damaged...still the same
problems...only the puter does seem to operate a bit
better after it has booted....as per normal.
I will give the repair installation a try...but should I
have the printer and scanner plugged in while doing the
repair?
This was a new clean installation of Windows XPHE...there
should not have been any corrupt files. It was a fresh
clean installation of all my periferals and programs.

>-----Original Message-----
>csinsmnt.exe is related to CleanSweep. Do you have this

program installed?

>
>If so try uinstalling it.
>
>Another of your errors, eventsystemobj.cpp
>
>is referenced at
>http://support.microsoft.com/default.aspx?scid=kb;en-

us;823772&Product=winxp

>
>It suggests a repair installation of XP should repair to

problem.

>
>I don't think they're all caused by the printer and

scanner but a

>combination of previous corrupt files.... when was the

last time you:

>
>Ran a Chkdsk
>Ran a Defrag
>Ran a complete antivirus scan with updated signatures
>Checked for spyware
>
>Cari
>www.coribright.com
>
>
>
>"Mimi" <anonymous@discussions.microsoft.com> wrote in

message

>news:045b01c3d298$c641f860$a401280a@phx.gbl...

>> Thank you so much for your reply and support. In answer
>> to your question:
>> Yes, I uninstalled all old drivers before installing
>> updated drivers. I hope you realize this log is
>> extensive. Here is a copy of the event log:
>> These under Application:
>>
>> Event Type: Warning
>> Event Source: Userenv
>> Event Category: None
>> Event ID: 1517
>> Date: 1/2/2004
>> Time: 4:19:36 PM
>> User: NT AUTHORITY\SYSTEM
>> Computer: MYSTERYCASTLE
>> Description:
>> Windows saved user MYSTERYCASTLE\Administrator registry
>> while an application or service was still using the
>> registry during log off. The memory used by the user's
>> registry has not been freed. The registry will be
>> unloaded when it is no longer in use.
>>
>> This is often caused by services running as a user
>> account, try configuring the services to run in either
>> the LocalService or NetworkService account.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>>
>> Volume Shadow Copy Service error: Unexpected error
>> calling routine CoCreateInstance. hr = 0x80040206.
>> Event Type: Error
>> Event Source: VSS
>> Event Category: None
>> Event ID: 8193
>> Date: 1/2/2004
>> Time: 4:15:33 PM
>> User: N/A
>> Computer: MYSTERYCASTLE
>> Description:
>> Volume Shadow Copy Service error: Unexpected error
>> calling routine CoCreateInstance. hr = 0x80040206.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 57 52 54 57 52 54 49 43 WRTWRTIC
>> 0008: 32 31 31 33 00 00 00 00 2113....
>> 0010: 57 52 54 57 52 54 49 43 WRTWRTIC
>> 0018: 32 30 37 38 00 00 00 00 2078....
>>
>>
>> Event Type: Error
>> Event Source: EventSystem
>> Event Category: (50)
>> Event ID: 4609
>> Date: 1/2/2004
>> Time: 4:15:33 PM
>> User: N/A
>> Computer: MYSTERYCASTLE
>> Description:
>> The COM+ Event System detected a bad return code during
>> its internal processing. HRESULT was 8007043C from

line

>> 44 of d:\nt\com\com1x\src\events\tier1
>> \eventsystemobj.cpp. Please contact Microsoft Product
>> Support Services to report this error.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>> Event Type: Error
>> Event Source: Application Hang
>> Event Category: (101)
>> Event ID: 1002
>> Date: 1/1/2004
>> Time: 2:59:45 PM
>> User: N/A
>> Computer: MYSTERYCASTLE
>> Description:
>> Hanging application csinsmnt.exe, version 7.0.0.15,

hang

>> module kernel32.dll, version 5.1.2600.1106, hang

address

>> 0x000160ff.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 41 70 70 6c 69 63 61 74 Applicat
>> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
>> 0010: 20 20 63 73 69 6e 73 6d csinsm
>> 0018: 6e 74 2e 65 78 65 20 37 nt.exe 7
>> 0020: 2e 30 2e 30 2e 31 35 20 .0.0.15
>> 0028: 69 6e 20 6b 65 72 6e 65 in kerne
>> 0030: 6c 33 32 2e 64 6c 6c 20 l32.dll
>> 0038: 35 2e 31 2e 32 36 30 30 5.1.2600
>> 0040: 2e 31 31 30 36 20 61 74 .1106 at
>> 0048: 20 6f 66 66 73 65 74 20 offset
>> 0050: 30 30 30 31 36 30 66 66 000160ff
>>
>>
>> These under System:
>>
>> Event Type: Error
>> Event Source: DCOM
>> Event Category: None
>> Event ID: 10010
>> Date: 1/3/2004
>> Time: 7:58:44 PM
>> User: MYSTERYCASTLE\AM
>> Computer: MYSTERYCASTLE
>> Description:
>> The server {520CCA63-51A5-11D3-9144-00104BA11C5E} did

not

>> register with DCOM within the required timeout.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>> Event Type: Error
>> Event Source: Service Control Manager
>> Event Category: None
>> Event ID: 7023
>> Date: 1/3/2004
>> Time: 11:47:52 AM
>> User: N/A
>> Computer: MYSTERYCASTLE
>> Description:
>> The Application Management service terminated with the
>> following error:
>> The specified module could not be found.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>> Event Type: Error
>> Event Source: DCOM
>> Event Category: None
>> Event ID: 10005
>> Date: 1/2/2004
>> Time: 4:19:35 PM
>> User: NT AUTHORITY\SYSTEM
>> Computer: MYSTERYCASTLE
>> Description:
>> DCOM got error "This service cannot be started in Safe
>> Mode " attempting to start the service EventSystem with
>> arguments "" in order to run the server:
>> {1BE1F766-5536-11D1-B726-00C04FB926AF}
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>> Event Type: Error
>> Event Source: Service Control Manager
>> Event Category: None
>> Event ID: 7026
>> Date: 1/2/2004
>> Time: 4:17:12 PM
>> User: N/A
>> Computer: MYSTERYCASTLE
>> Description:
>> The following boot-start or system-start driver(s)

failed

>> to load:
>> Fips
>> IPSec
>> MRxSmb
>> NetBIOS
>> NetBT
>> Processor
>> RasAcd
>> Rdbss
>> Tcpip
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>> Event Type: Error
>> Event Source: Service Control Manager
>> Event Category: None
>> Event ID: 7001
>> Date: 1/2/2004
>> Time: 4:17:12 PM
>> User: N/A
>> Computer: MYSTERYCASTLE
>> Description:
>> The IPSEC Services service depends on the IPSEC driver
>> service which failed to start because of the following
>> error:
>> A device attached to the system is not functioning.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>> Event Type: Warning
>> Event Source: Print
>> Event Category: None
>> Event ID: 20
>> Date: 1/2/2004
>> Time: 10:38:40 AM
>> User: NT AUTHORITY\SYSTEM
>> Computer: MYSTERYCASTLE
>> Description:
>> Printer Driver Canon S9000 for Windows NT x86 Version-3
>> was added or updated. Files:- CNMDR3i.DLL, CNMUI3i.DLL,
>> CNMCP3i.DLL, CNMMH3i.HLP, CNMD43i.DLL, CNMUR3i.DLL,
>> CNMSR3i.DLL, CNMIN3i.INI, CNMPI3i.DLL, CNMSM3i.EXE,
>> CNMSS3i.SMR, CNMSD3i.EXE, CNMSH3i.HLP, CNMSH3i.CNT,
>> CNMUB3i.DLL, CNMOP3i.DLL, CNMSB3i.DLL, CNMMH3i.CNT,
>> CNB_1260.TBL, CNBMC126.DLL, CNMP03i.DAT, CNMP13i.DAT,
>> CNMP23i.DAT, CNMFU3i.DLL, CNMPV3i.EXE, CNMPH3i.HLP,
>> CNMPH3i.CNT.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>> Event Type: Error
>> Event Source: System Error
>> Event Category: (102)
>> Event ID: 1003
>> Date: 1/2/2004
>> Time: 9:45:03 AM
>> User: N/A
>> Computer: MYSTERYCASTLE
>> Description:
>> Error code 000000c2, parameter1 00000007, parameter2
>> 00000cd4, parameter3 82140128, parameter4 82381580.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 53 79 73 74 65 6d 20 45 System E
>> 0008: 72 72 6f 72 20 20 45 72 rror Er
>> 0010: 72 6f 72 20 63 6f 64 65 ror code
>> 0018: 20 30 30 30 30 30 30 63 000000c
>> 0020: 32 20 20 50 61 72 61 6d 2 Param
>> 0028: 65 74 65 72 73 20 30 30 eters 00
>> 0030: 30 30 30 30 30 37 2c 20 000007,
>> 0038: 30 30 30 30 30 63 64 34 00000cd4
>> 0040: 2c 20 38 32 31 34 30 31 , 821401
>> 0048: 32 38 2c 20 38 32 33 38 28, 8238
>> 0050: 31 35 38 30 1580
>>
>>
>> Event Type: Information
>> Event Source: Save Dump
>> Event Category: None
>> Event ID: 1001
>> Date: 1/2/2004
>> Time: 9:44:50 AM
>> User: N/A
>> Computer: MYSTERYCASTLE
>> Description:
>> The computer has rebooted from a bugcheck. The

bugcheck

>> was: 0x000000c2 (0x00000007, 0x00000cd4, 0x82140128,
>> 0x82381580). A dump was saved in:
>> C:\WINDOWS\Minidump\Mini010204-01.dmp.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>

>>>-----Original Message-----
>>>Did you uninstall the old drivers before installing the

>> new ones?

>>>
>>>What does the Event Log say about the errors?
>>>
>>>Cari
>>>www.coribright.com
>>>
>>>"Mimi" <anonymous@discussions.microsoft.com> wrote in

>> message

>>>news:03c001c3d223$4f241940$a001280a@phx.gbl.. .
>>>> Please Help! I have installed all new updated drivers

>> for

>>>> both my printer and scanner and USB 2.0 high speed,

>> (Canon

>>>> S9000, Canon Canoscan N676U) they cause Windows XP HE
>>>> (oem) to crash on startup with a blue error screen.

New

>>>> installation of XP on New HD. When I unplug the
>>>> printer/scanner, windows will start normally and I

get

>>>> the following:
>>>> C:\WINDOWS\Minidump\Mini010304-01.dmp
>>>> C:\DOCUME~1\AM\LOCALS~1\Temp\WER1.tmp.dir00

\sysdata.xml

>>>> BCCode : a BCP1 : 824626C0 BCP2 : 00000002
>>>> BCP3 : 00000000
>>>> BCP4 : 806BD818 OSVer : 5_1_2600 SP : 1_0
>>>> Product : 768_1
>>>> Can anyone help me resolve this issue? Canon tech

>> support

>>>> has tried, Microsoft support has tried. Anyone got

any

>>>> ideas?
>>>
>>>
>>>.
>>>

>
>
>.
>

No keep the scanner and printer disconnected during the Repair Installation.

Cari
www.coribright.com

"Mimi" <anonymous@discussions.microsoft.com> wrote in message
news:03cc01c3d336$e1bb2960$a101280a@phx.gbl...

>I recently ran chkdsk...it found 5 orphan files which it
> deleted. I recently ran defrag, which was desperately
> needed. I have Trend PC-cillin 2003 which I use
> continuosly, except turn off to install items. I removed
> Norton stuff before....My computer still hangs on startup
> if the printer or scanner are plugged in (USB). If I
> unplug them before or during boot, the puter starts up
> just fine. I ran SFC /scannow to check for protected
> files being corrupt or damaged...still the same
> problems...only the puter does seem to operate a bit
> better after it has booted....as per normal.
> I will give the repair installation a try...but should I
> have the printer and scanner plugged in while doing the
> repair?
> This was a new clean installation of Windows XPHE...there
> should not have been any corrupt files. It was a fresh
> clean installation of all my periferals and programs.

>>-----Original Message-----
>>csinsmnt.exe is related to CleanSweep. Do you have this

> program installed?

>>
>>If so try uinstalling it.
>>
>>Another of your errors, eventsystemobj.cpp
>>
>>is referenced at
>>http://support.microsoft.com/default.aspx?scid=kb;en-

> us;823772&Product=winxp

>>
>>It suggests a repair installation of XP should repair to

> problem.

>>
>>I don't think they're all caused by the printer and

> scanner but a

>>combination of previous corrupt files.... when was the

> last time you:

>>
>>Ran a Chkdsk
>>Ran a Defrag
>>Ran a complete antivirus scan with updated signatures
>>Checked for spyware
>>
>>Cari
>>www.coribright.com
>>
>>
>>
>>"Mimi" <anonymous@discussions.microsoft.com> wrote in

> message

>>news:045b01c3d298$c641f860$a401280a@phx.gbl...

>>> Thank you so much for your reply and support. In answer
>>> to your question:
>>> Yes, I uninstalled all old drivers before installing
>>> updated drivers. I hope you realize this log is
>>> extensive. Here is a copy of the event log:
>>> These under Application:
>>>
>>> Event Type: Warning
>>> Event Source: Userenv
>>> Event Category: None
>>> Event ID: 1517
>>> Date: 1/2/2004
>>> Time: 4:19:36 PM
>>> User: NT AUTHORITY\SYSTEM
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> Windows saved user MYSTERYCASTLE\Administrator registry
>>> while an application or service was still using the
>>> registry during log off. The memory used by the user's
>>> registry has not been freed. The registry will be
>>> unloaded when it is no longer in use.
>>>
>>> This is often caused by services running as a user
>>> account, try configuring the services to run in either
>>> the LocalService or NetworkService account.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>>
>>>
>>> Volume Shadow Copy Service error: Unexpected error
>>> calling routine CoCreateInstance. hr = 0x80040206.
>>> Event Type: Error
>>> Event Source: VSS
>>> Event Category: None
>>> Event ID: 8193
>>> Date: 1/2/2004
>>> Time: 4:15:33 PM
>>> User: N/A
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> Volume Shadow Copy Service error: Unexpected error
>>> calling routine CoCreateInstance. hr = 0x80040206.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>> Data:
>>> 0000: 57 52 54 57 52 54 49 43 WRTWRTIC
>>> 0008: 32 31 31 33 00 00 00 00 2113....
>>> 0010: 57 52 54 57 52 54 49 43 WRTWRTIC
>>> 0018: 32 30 37 38 00 00 00 00 2078....
>>>
>>>
>>> Event Type: Error
>>> Event Source: EventSystem
>>> Event Category: (50)
>>> Event ID: 4609
>>> Date: 1/2/2004
>>> Time: 4:15:33 PM
>>> User: N/A
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> The COM+ Event System detected a bad return code during
>>> its internal processing. HRESULT was 8007043C from

> line

>>> 44 of d:\nt\com\com1x\src\events\tier1
>>> \eventsystemobj.cpp. Please contact Microsoft Product
>>> Support Services to report this error.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>>
>>> Event Type: Error
>>> Event Source: Application Hang
>>> Event Category: (101)
>>> Event ID: 1002
>>> Date: 1/1/2004
>>> Time: 2:59:45 PM
>>> User: N/A
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> Hanging application csinsmnt.exe, version 7.0.0.15,

> hang

>>> module kernel32.dll, version 5.1.2600.1106, hang

> address

>>> 0x000160ff.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>> Data:
>>> 0000: 41 70 70 6c 69 63 61 74 Applicat
>>> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
>>> 0010: 20 20 63 73 69 6e 73 6d csinsm
>>> 0018: 6e 74 2e 65 78 65 20 37 nt.exe 7
>>> 0020: 2e 30 2e 30 2e 31 35 20 .0.0.15
>>> 0028: 69 6e 20 6b 65 72 6e 65 in kerne
>>> 0030: 6c 33 32 2e 64 6c 6c 20 l32.dll
>>> 0038: 35 2e 31 2e 32 36 30 30 5.1.2600
>>> 0040: 2e 31 31 30 36 20 61 74 .1106 at
>>> 0048: 20 6f 66 66 73 65 74 20 offset
>>> 0050: 30 30 30 31 36 30 66 66 000160ff
>>>
>>>
>>> These under System:
>>>
>>> Event Type: Error
>>> Event Source: DCOM
>>> Event Category: None
>>> Event ID: 10010
>>> Date: 1/3/2004
>>> Time: 7:58:44 PM
>>> User: MYSTERYCASTLE\AM
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> The server {520CCA63-51A5-11D3-9144-00104BA11C5E} did

> not

>>> register with DCOM within the required timeout.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>>
>>> Event Type: Error
>>> Event Source: Service Control Manager
>>> Event Category: None
>>> Event ID: 7023
>>> Date: 1/3/2004
>>> Time: 11:47:52 AM
>>> User: N/A
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> The Application Management service terminated with the
>>> following error:
>>> The specified module could not be found.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>>
>>> Event Type: Error
>>> Event Source: DCOM
>>> Event Category: None
>>> Event ID: 10005
>>> Date: 1/2/2004
>>> Time: 4:19:35 PM
>>> User: NT AUTHORITY\SYSTEM
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> DCOM got error "This service cannot be started in Safe
>>> Mode " attempting to start the service EventSystem with
>>> arguments "" in order to run the server:
>>> {1BE1F766-5536-11D1-B726-00C04FB926AF}
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>>
>>> Event Type: Error
>>> Event Source: Service Control Manager
>>> Event Category: None
>>> Event ID: 7026
>>> Date: 1/2/2004
>>> Time: 4:17:12 PM
>>> User: N/A
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> The following boot-start or system-start driver(s)

> failed

>>> to load:
>>> Fips
>>> IPSec
>>> MRxSmb
>>> NetBIOS
>>> NetBT
>>> Processor
>>> RasAcd
>>> Rdbss
>>> Tcpip
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>>
>>> Event Type: Error
>>> Event Source: Service Control Manager
>>> Event Category: None
>>> Event ID: 7001
>>> Date: 1/2/2004
>>> Time: 4:17:12 PM
>>> User: N/A
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> The IPSEC Services service depends on the IPSEC driver
>>> service which failed to start because of the following
>>> error:
>>> A device attached to the system is not functioning.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>> Event Type: Warning
>>> Event Source: Print
>>> Event Category: None
>>> Event ID: 20
>>> Date: 1/2/2004
>>> Time: 10:38:40 AM
>>> User: NT AUTHORITY\SYSTEM
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> Printer Driver Canon S9000 for Windows NT x86 Version-3
>>> was added or updated. Files:- CNMDR3i.DLL, CNMUI3i.DLL,
>>> CNMCP3i.DLL, CNMMH3i.HLP, CNMD43i.DLL, CNMUR3i.DLL,
>>> CNMSR3i.DLL, CNMIN3i.INI, CNMPI3i.DLL, CNMSM3i.EXE,
>>> CNMSS3i.SMR, CNMSD3i.EXE, CNMSH3i.HLP, CNMSH3i.CNT,
>>> CNMUB3i.DLL, CNMOP3i.DLL, CNMSB3i.DLL, CNMMH3i.CNT,
>>> CNB_1260.TBL, CNBMC126.DLL, CNMP03i.DAT, CNMP13i.DAT,
>>> CNMP23i.DAT, CNMFU3i.DLL, CNMPV3i.EXE, CNMPH3i.HLP,
>>> CNMPH3i.CNT.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>>
>>> Event Type: Error
>>> Event Source: System Error
>>> Event Category: (102)
>>> Event ID: 1003
>>> Date: 1/2/2004
>>> Time: 9:45:03 AM
>>> User: N/A
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> Error code 000000c2, parameter1 00000007, parameter2
>>> 00000cd4, parameter3 82140128, parameter4 82381580.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>> Data:
>>> 0000: 53 79 73 74 65 6d 20 45 System E
>>> 0008: 72 72 6f 72 20 20 45 72 rror Er
>>> 0010: 72 6f 72 20 63 6f 64 65 ror code
>>> 0018: 20 30 30 30 30 30 30 63 000000c
>>> 0020: 32 20 20 50 61 72 61 6d 2 Param
>>> 0028: 65 74 65 72 73 20 30 30 eters 00
>>> 0030: 30 30 30 30 30 37 2c 20 000007,
>>> 0038: 30 30 30 30 30 63 64 34 00000cd4
>>> 0040: 2c 20 38 32 31 34 30 31 , 821401
>>> 0048: 32 38 2c 20 38 32 33 38 28, 8238
>>> 0050: 31 35 38 30 1580
>>>
>>>
>>> Event Type: Information
>>> Event Source: Save Dump
>>> Event Category: None
>>> Event ID: 1001
>>> Date: 1/2/2004
>>> Time: 9:44:50 AM
>>> User: N/A
>>> Computer: MYSTERYCASTLE
>>> Description:
>>> The computer has rebooted from a bugcheck. The

> bugcheck

>>> was: 0x000000c2 (0x00000007, 0x00000cd4, 0x82140128,
>>> 0x82381580). A dump was saved in:
>>> C:\WINDOWS\Minidump\Mini010204-01.dmp.
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>>
>>>>-----Original Message-----
>>>>Did you uninstall the old drivers before installing the
>>> new ones?
>>>>
>>>>What does the Event Log say about the errors?
>>>>
>>>>Cari
>>>>www.coribright.com
>>>>
>>>>"Mimi" <anonymous@discussions.microsoft.com> wrote in
>>> message
>>>>news:03c001c3d223$4f241940$a001280a@phx.gbl. ..
>>>>> Please Help! I have installed all new updated drivers
>>> for
>>>>> both my printer and scanner and USB 2.0 high speed,
>>> (Canon
>>>>> S9000, Canon Canoscan N676U) they cause Windows XP HE
>>>>> (oem) to crash on startup with a blue error screen.

> New

>>>>> installation of XP on New HD. When I unplug the
>>>>> printer/scanner, windows will start normally and I

> get

>>>>> the following:
>>>>> C:\WINDOWS\Minidump\Mini010304-01.dmp
>>>>> C:\DOCUME~1\AM\LOCALS~1\Temp\WER1.tmp.dir00

> \sysdata.xml

>>>>> BCCode : a BCP1 : 824626C0 BCP2 : 00000002
>>>>> BCP3 : 00000000
>>>>> BCP4 : 806BD818 OSVer : 5_1_2600 SP : 1_0
>>>>> Product : 768_1
>>>>> Can anyone help me resolve this issue? Canon tech
>>> support
>>>>> has tried, Microsoft support has tried. Anyone got

> any

>>>>> ideas?
>>>>
>>>>
>>>>.
>>>>

>>
>>
>>.
>>