Canon Scanner

Posted: 02-21-2004, 06:46 PM

Charles

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My Canon Scanner FB 620U worker well will my old Compaq and Windows 98 but refuses to load on my new HP with Windows XP. When I try to load the scanner a message tells me that I need a "device driver that has met the Designed for Microsoft Windows XP logo requirement". HP has been of absolutely no help in solving my problem or in helping me get the new driver. Canon and Microsoft have also been unhelpful. What can I do?

Responses to "Canon Scanner"

Parish

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Re: Canon Scanner

Posted: 02-21-2004, 07:09 PM

Charles wrote:

> My Canon Scanner FB 620U worker well will my old Compaq and Windows
> 98 but refuses to load on my new HP with Windows XP. When I try to
> load the scanner a message tells me that I need a "device driver that
> has met the Designed for Microsoft Windows XP logo requirement". HP
> has been of absolutely no help in solving my problem or in helping me
> get the new driver. Canon and Microsoft have also been unhelpful.
> What can I do?

There's some at Driverguide and elsewhere. A quick Google throws up plenty

http://tinyurl.com/3hb4p

Have you tried any of these?

Regards,

Parish

Jim

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Posts: n/a

Re: Canon Scanner

Posted: 02-22-2004, 05:40 AM

"=?Utf-8?B?Q2hhcmxlcw==?=" <cschlereth@chartermi.net> wrote in
news:4B4429E5-42AA-4226-B07D-038720AA001D@microsoft.com:

> My Canon Scanner FB 620U worker well will my old Compaq and Windows 98
> but refuses to load on my new HP with Windows XP. When I try to load
> the scanner a message tells me that I need a "device driver that has
> met the Designed for Microsoft Windows XP logo requirement". HP has
> been of absolutely no help in solving my problem or in helping me get
> the new driver. Canon and Microsoft have also been unhelpful. What can
> I do?

Don't you have an option to install it anyway? That's the only way I got
my old mustek 1200 to install. It works fine... slow... but fine...

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