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Can't Play Prerecorded CD's

Posted: 04-08-2004, 07:30 AM
Since upgrading to "Media 9", I can't play any music CD.

When I click on the play symbol I get:

" ! Cannot play back the file. The format is not
supported."

I can't get any help from the Micro Soft Help Line
without paying a $50 fee, so thought I would ask if
anyone else has experienced this problem.

Apparently there is no way of going back to a previous
level.

HELP !!!!! ???????


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