Can't Scan with Brother MFC 8640D after installing Windows Live Onecare

Posted: 01-19-2009, 06:40 PM

I have Vista Premium 32bit and a Brother MFC 8640
printer/scanner/copier with a USB connection. Everything worked jus
fine until I installed Windows Live Onecare yesterday. I can stil
print fine, but when I try to scan I get the following message

"Scanning failed

Please try to scan the image again, if the error happens again pleas
restart your computer, and then try to scan again

(CC3-205-03031f02)

I've rebooted a few times but it doesn't seem to recognize the printe
in the scan mode and haven't had any luck either the Brother or Vist
support sites so far. I'm assuming this is some kind of fire-wall issu
but I can't seem to pin it down. Anyone else experience this yet? :huh

Thanks

--
Metrogirl

Can't Scan with Brother MFC 8640D after installing Windows Live Onecare


Responses to "Can't Scan with Brother MFC 8640D after installing Windows Live Onecare"

Cari \(MS-MVP\)
Guest
Posts: n/a
 
Re: Can't Scan with Brother MFC 8640D after installing Windows Live Onecare
Posted: 01-20-2009, 03:22 AM
Try asking in the LIVE newsgroups/forums as you have at least pinned it down
to one specific application that is blocking your efforts to scan.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Metrogirl" <guest@unknown-email.com> wrote in message
news:ec8848cd60027bfbc04ad9a8890eff72@nntp-gateway.com...
>
> I have Vista Premium 32bit and a Brother MFC 8640D
> printer/scanner/copier with a USB connection. Everything worked just
> fine until I installed Windows Live Onecare yesterday. I can still
> print fine, but when I try to scan I get the following message:
>
> "Scanning failed.
>
> Please try to scan the image again, if the error happens again please
> restart your computer, and then try to scan again.
>
> (CC3-205-03031f02)"
>
> I've rebooted a few times but it doesn't seem to recognize the printer
> in the scan mode and haven't had any luck either the Brother or Vista
> support sites so far. I'm assuming this is some kind of fire-wall issue
> but I can't seem to pin it down. Anyone else experience this yet? :huh:
>
> Thanks!
>
>
> --
> Metrogirl
 
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