Can't update defender definitions

Posted: 06-14-2007, 07:42 AM
Using MS Update all other updates install and run fine but I keep having a
problem with defender updates. The previous one installed after about a week
and several attempts. The latest is still failing after five attempts. The
definition is KB915597 and the error code 80070714.

Running Vista Premium - no other problems.

Mark

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Responses to "Can't update defender definitions"

Engel
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RE: Can't update defender definitions
Posted: 06-14-2007, 11:22 PM
Hello Mark,

Any clues in the System events log you can see?
--
"Mark" wrote:
> Using MS Update all other updates install and run fine but I keep having a
> problem with defender updates. The previous one installed after about a week
> and several attempts. The latest is still failing after five attempts. The
> definition is KB915597 and the error code 80070714.
>
> Running Vista Premium - no other problems.
>
> Mark
>
>
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Engel
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Posts: n/a
 
RE: Can't update defender definitions
Posted: 06-14-2007, 11:50 PM
Please confirm your system clock and Time Zone also the Date set properly,
Having it set incorrectly can cause this type of behavior.

Use the belt-and-suspenders mode. Make a Restore Point.

You can try the resolution given in this page

http://support.microsoft.com/default...b/934562/en-us

disregard the error number.


I hope this post is helpful.

Let us know how it works Âșut.
--


"Mark" wrote:
> Using MS Update all other updates install and run fine but I keep having a
> problem with defender updates. The previous one installed after about a week
> and several attempts. The latest is still failing after five attempts. The
> definition is KB915597 and the error code 80070714.
>
> Running Vista Premium - no other problems.
>
> Mark
>
>
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Mark
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Posts: n/a
 
Re: Can't update defender definitions
Posted: 06-16-2007, 07:03 AM

"Engel" <Engel@discussions.microsoft.com> wrote in message
news:4ECB24E8-FCD3-412E-B929-DAA2A9FED461@microsoft.com...
> Please confirm your system clock and Time Zone also the Date set properly,
> Having it set incorrectly can cause this type of behavior.
>
> Use the belt-and-suspenders mode. Make a Restore Point.
>
> You can try the resolution given in this page
>
> http://support.microsoft.com/default...b/934562/en-us
>
> disregard the error number.
>
All settings OK. Support article used but didn't work.

Thanks,

Mark

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Engel
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Posts: n/a
 
Re: Can't update defender definitions
Posted: 06-16-2007, 09:54 AM
Hi Mark,

Try this

http://www.microsoft.com/communities...0-4e9243c3dc1f

Good luck and have a nice weekend.
--

"Mark" wrote:
>
> "Engel" <Engel@discussions.microsoft.com> wrote in message
> news:4ECB24E8-FCD3-412E-B929-DAA2A9FED461@microsoft.com...
> > Please confirm your system clock and Time Zone also the Date set properly,
> > Having it set incorrectly can cause this type of behavior.
> >
> > Use the belt-and-suspenders mode. Make a Restore Point.
> >
> > You can try the resolution given in this page
> >
> > http://support.microsoft.com/default...b/934562/en-us
> >
> > disregard the error number.
> >
>
> All settings OK. Support article used but didn't work.
>
> Thanks,
>
> Mark
>
>
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