Can't Update Turbotax Delux 2007

I had the same problem and found a solution from someone on the Intui
Live Community boards.

if your computer ever had Mcafee on it (and my gateway came with it)
then even if you removed it using the windows removal tool, it won'
allow TT to update. You have to use the McAfee removal tool, located a
the link below.

I was so excited to find this I had to share. It worked for me, and
hope it will for you!

http://tinyurl.com/mzk9

--
jathom
Posted via http://www.vistaheads.co

Also, if you've moved the Documents folder from it's default path, TTax will
not update. Put it back where it belongs, perform the update.

"jathoms" <jathoms.34s2si@no-mx.forums.vistaheads.com> wrote in message
news:jathoms.34s2si@no-mx.forums.vistaheads.com...

>
> I had the same problem and found a solution from someone on the Intuit
> Live Community boards.
>
> if your computer ever had Mcafee on it (and my gateway came with it),
> then even if you removed it using the windows removal tool, it won't
> allow TT to update. You have to use the McAfee removal tool, located at
> the link below.
>
> I was so excited to find this I had to share. It worked for me, and I
> hope it will for you!
>
> http://tinyurl.com/mzk9z
>
>
> --
> jathoms
> Posted via http://www.vistaheads.com
>

So are you saying I have to remove McAfee from my system before I can
get Turbo Tax to update? I have McAfee Enterprise 8.5 installed with
Home Premium and it works fine. Is there some setting I can temporarily
disable to get TT to work?


--
scs708
Posted via http://www.vistaheads.com

I had the same problem. My Dell laptop came with a trial version of McAfee
so I decided to try your suggestion. I went to the link provided by jathoms
and downloaded McAfee's removal program. When I clicked "Run," my laptop
crashed, and the hard drive was so damaged, it had to be replaced. The new
hard drive came empty (no McAfee.) When I installed the Vista Home Premium
operating system on the new hard drive and then installed Turbotax, Turbotax
went rright to the update server without any problem. But this was a very
painful path to the desired result.

This may have been a coincidence - I just don't know. Did anyone else have
problems with this link, or use it with success?

"jathoms" wrote:

>
> I had the same problem and found a solution from someone on the Intuit
> Live Community boards.
>
> if your computer ever had Mcafee on it (and my gateway came with it),
> then even if you removed it using the windows removal tool, it won't
> allow TT to update. You have to use the McAfee removal tool, located at
> the link below.
>
> I was so excited to find this I had to share. It worked for me, and I
> hope it will for you!
>
> http://tinyurl.com/mzk9z
>
>
> --
> jathoms
> Posted via http://www.vistaheads.com
>
>

jathoms;612865 Wrote:

> I had the same problem and found a solution from someone on the Intuit
> Live Community boards.
>
> if your computer ever had Mcafee on it (and my gateway came with it),
> then even if you removed it using the windows removal tool, it won't
> allow TT to update. You have to use the McAfee removal tool, located
> at
> the link below.
>
> I was so excited to find this I had to share. It worked for me, and I
> hope it will for you!
>
> http://tinyurl.com/mzk9z
>
>
> --
> jathoms
> Posted via 'Microsoft Windows Vista Community Forums - Vistaheads'
> (http://www.vistaheads.com)

I could just kiss you! I have been messing with this for TWO DAYS,
doing everything they suggested and I found this board and your reply
and IT WORKED!
Thanks so much!


--
budnfrog