CD/DVD device driver not found during Setup

Posted: 05-30-2006, 05:22 PM
I think I discovered an incompatibility with the NEC DV-5500a DVD-ROM drive
and Windows Vista Beta 2. Doing a clean installation from the bootable DVD,
the screen that comes up after clicking Install Now says something to the
effect of, "CD/DVD drive device driver not found. Please insert CD, DVD, USB
drive, etc that contains the driver files. It is safe to take the Vista DVD
out of the drive for this step." Since I have no driver files for this
drive, clicking OK just brings me back to this error dialog. There is no way
to cancel out of this loop.

Of course, it's gotten this far so we know the drive's fine.

Earlier CTP's sailed through this step without issue.

Replacing the drive with a newer one out of a different machine allowed me
to get through this step successfully.

Thanks.

CD/DVD device driver not found during Setup


Responses to "CD/DVD device driver not found during Setup"

kenhan
Guest
Posts: n/a
 
CD/DVD device driver not found during Setup
Posted: 05-30-2006, 05:31 PM
I may have found an incompatibility between Vista Beta 2 and the NEC DV-5500a
DVD-ROM drive.

After booting from the DVD, the next screen after clicking Install Now is an
error saying something like, "CD/DVD drive device driver not found. Please
insert CD, DVD, USB drive, etc. containing the necessary driver files. It's
OK to take the Vista DVD out for this step." I don't have a driver disk for
this drive, so I can't get past this dialog.

Of course, the drive is fine since Setup can get this far. I was able to
work around this by swapping it for a more recent drive.

An earlier CTP had no issue with this drive.

Thanks.


----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/com...allation_setup
kenhan
Guest
Posts: n/a
 
RE: CD/DVD device driver not found during Setup
Posted: 05-30-2006, 05:40 PM
Apologies for the duplicate post...the site reported an error the first time!

"kenhan" wrote:
> I may have found an incompatibility between Vista Beta 2 and the NEC DV-5500a
> DVD-ROM drive.
>
> After booting from the DVD, the next screen after clicking Install Now is an
> error saying something like, "CD/DVD drive device driver not found. Please
> insert CD, DVD, USB drive, etc. containing the necessary driver files. It's
> OK to take the Vista DVD out for this step." I don't have a driver disk for
> this drive, so I can't get past this dialog.
>
> Of course, the drive is fine since Setup can get this far. I was able to
> work around this by swapping it for a more recent drive.
>
> An earlier CTP had no issue with this drive.
>
> Thanks.
>
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://windowshelp.microsoft.com/com...allation_setup
Andre Da Costa [Extended64]
Guest
Posts: n/a
 
Re: CD/DVD device driver not found during Setup
Posted: 05-30-2006, 05:49 PM
Yeah, you can take it out, it won't do any harm.
--
--
Andre
Windows Connected | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta

"kenhan" <kenhan@discussions.microsoft.com> wrote in message
news:BF31B0A2-88B5-432F-9A55-528F128656C1@microsoft.com...
>I think I discovered an incompatibility with the NEC DV-5500a DVD-ROM drive
> and Windows Vista Beta 2. Doing a clean installation from the bootable
> DVD,
> the screen that comes up after clicking Install Now says something to the
> effect of, "CD/DVD drive device driver not found. Please insert CD, DVD,
> USB
> drive, etc that contains the driver files. It is safe to take the Vista
> DVD
> out of the drive for this step." Since I have no driver files for this
> drive, clicking OK just brings me back to this error dialog. There is no
> way
> to cancel out of this loop.
>
> Of course, it's gotten this far so we know the drive's fine.
>
> Earlier CTP's sailed through this step without issue.
>
> Replacing the drive with a newer one out of a different machine allowed me
> to get through this step successfully.
>
> Thanks.

Zack Whittaker
Guest
Posts: n/a
 
Re: CD/DVD device driver not found during Setup
Posted: 05-30-2006, 06:14 PM
Just make sure you turn the computer off first ;o) I had a nasty incident
once whilst taking out a single floppy drive from my machine.... owww P

--
Zack Whittaker
» ZackNET Enterprises: www.zacknet.co.uk
» MSBlog on ResDev: www.msblog.org
» Vista Knowledge Base: www.vistabase.co.uk
» This mailing is provided "as is" with no warranties, and confers no
rights. All opinions expressed are those of myself unless stated so, and not
of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
that up!

--: Original message follows :--
"Andre Da Costa [Extended64]" <andred25@hotmail.com> wrote in message
news:ukw$qFBhGHA.5104@TK2MSFTNGP04.phx.gbl...
> Yeah, you can take it out, it won't do any harm.
> --
> --
> Andre
> Windows Connected | http://www.windowsconnected.com
> Extended64 | http://www.extended64.com
> Blog | http://www.extended64.com/blogs/andre
> http://spaces.msn.com/members/adacosta
>
> "kenhan" <kenhan@discussions.microsoft.com> wrote in message
> news:BF31B0A2-88B5-432F-9A55-528F128656C1@microsoft.com...
>>I think I discovered an incompatibility with the NEC DV-5500a DVD-ROM
>>drive
>> and Windows Vista Beta 2. Doing a clean installation from the bootable
>> DVD,
>> the screen that comes up after clicking Install Now says something to the
>> effect of, "CD/DVD drive device driver not found. Please insert CD, DVD,
>> USB
>> drive, etc that contains the driver files. It is safe to take the Vista
>> DVD
>> out of the drive for this step." Since I have no driver files for this
>> drive, clicking OK just brings me back to this error dialog. There is no
>> way
>> to cancel out of this loop.
>>
>> Of course, it's gotten this far so we know the drive's fine.
>>
>> Earlier CTP's sailed through this step without issue.
>>
>> Replacing the drive with a newer one out of a different machine allowed
>> me
>> to get through this step successfully.
>>
>> Thanks.
>
>

Loviotor
Guest
Posts: n/a
 
Re: CD/DVD device driver not found during Setup
Posted: 06-13-2006, 11:17 AM

I'm having the same issue with my NEC ND-3500AG DVD R/W, it loads the
initial image, I click on "Install Now" and it comes back with the error
message "A required CD/DVD drive device driver is missing." I'm not certain
if NEC has any additional drivers (all I was able to find were flash updates
for the drive.) I know that I can install Windows XP, RedHat Fedora and any
other OS that I've worked with using this particular drive.
Jeraboam
Guest
Posts: n/a
 
Re: CD/DVD device driver not found during Setup
Posted: 06-13-2006, 05:38 PM
I'm getting the same error for my Memorex DVD+/-DLRWL16 drive tying to
install the 64 bit Vista version. I'll try using another drive. I've tried
two different install DVDs burned on different computers.
--
Jeraboam



"Loviotor" wrote:
>
> I'm having the same issue with my NEC ND-3500AG DVD R/W, it loads the
> initial image, I click on "Install Now" and it comes back with the error
> message "A required CD/DVD drive device driver is missing." I'm not certain
> if NEC has any additional drivers (all I was able to find were flash updates
> for the drive.) I know that I can install Windows XP, RedHat Fedora and any
> other OS that I've worked with using this particular drive.
Jeraboam
Guest
Posts: n/a
 
Re: CD/DVD device driver not found during Setup
Posted: 06-14-2006, 03:52 PM
Just to update; I tried the 32 bit installer with the Memorex drive and had
the same error. I swapped the Memorex drive for a Sony DVD RW DW-U18A and
still got the "A required CD/DVD drive device driver is missing." error with
the 64 bit installer.
--
Jeraboam



"Jeraboam" wrote:
> I'm getting the same error for my Memorex DVD+/-DLRWL16 drive tying to
> install the 64 bit Vista version. I'll try using another drive. I've tried
> two different install DVDs burned on different computers.
> --
> Jeraboam
>
>
>
Rick
Guest
Posts: n/a
 
Re: CD/DVD device driver not found during Setup
Posted: 06-14-2006, 04:39 PM
You need to check your system carefully.
Support for ATAPI optical drives is in the base
of Vista, x86 and x64. If your drive is not
recognized it could be caused by an old cable or
something in the BIOS.


Jeraboam wrote:
> Just to update; I tried the 32 bit installer with the Memorex drive and had
> the same error. I swapped the Memorex drive for a Sony DVD RW DW-U18A and
> still got the "A required CD/DVD drive device driver is missing." error with
> the 64 bit installer.
Jeraboam
Guest
Posts: n/a
 
Re: CD/DVD device driver not found during Setup
Posted: 06-16-2006, 07:07 PM
Thanks for the help. I had the DVD drive as master on the primary IDE
channel. I switched it to the secondary channel and install went fine.

--
Jeraboam



"Rick" wrote:
> You need to check your system carefully.
> Support for ATAPI optical drives is in the base
> of Vista, x86 and x64. If your drive is not
> recognized it could be caused by an old cable or
> something in the BIOS.
>
 
LinkBack Thread Tools Display Modes
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump


Similar Threads
Thread Thread Starter Forum Replies Last Post
Line not found in INF file jhenager Windows Vista Networking & Sharing 4 09-12-2006 06:40 PM
Drivers Not found Dylan S Windows Vista Networking & Sharing 2 07-31-2006 12:25 AM
Hard drive not found on Beta 2 install from DVD kaitain Windows Vista Install & Setup 1 06-05-2006 06:11 PM
Bluetooth radio not found by Vista Mikewo Windows Vista Install & Setup 0 06-01-2006 11:36 AM
Windows Mobile Device Centre Cary Moore Windows Vista 4 03-08-2006 10:17 PM