CD/DVD Drive not seeing newly inserted media

Posted: 12-30-2008, 01:37 PM

Bill

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Posts: n/a

Hi All,

This is on a Dell Latitude D610 running XP.

Problem is that the drive does not recognise newly inserted media.

Device manager is not indicating a problem.

Have updated the CD/DVD drive firmware from the Dell website without
success.

If the laptop is put into suspend, or rebooted with media in the drive it
works ok, but insert any media (have tried various) when the laptop is
already on and the drive is not recognising it is there. Drive doesn't
spin up or anything. Suspend or reboot the laptop and it spins up and media
is read fine.

Any ideas please, I'm stumped. In fact not sure whether this is hardware or
software, so apologies if it turns out to be the latter.

Regards.
Bill.

CD/DVD Drive not seeing newly inserted media

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Responses to "CD/DVD Drive not seeing newly inserted media"

Peter Foldes

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Re: CD/DVD Drive not seeing newly inserted media

Posted: 12-31-2008, 04:08 AM

http://support.microsoft.com/default...;EN-US;Q316529

--
Peter

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Requests for assistance by email can not and will not be acknowledged.

"Bill" <bill@bill.com> wrote in message
news:euLxowoaJHA.5488@TK2MSFTNGP03.phx.gbl...

> Hi All,
>
> This is on a Dell Latitude D610 running XP.
>
> Problem is that the drive does not recognise newly inserted media.
>
> Device manager is not indicating a problem.
>
> Have updated the CD/DVD drive firmware from the Dell website without
> success.
>
> If the laptop is put into suspend, or rebooted with media in the drive it
> works ok, but insert any media (have tried various) when the laptop is
> already on and the drive is not recognising it is there. Drive doesn't
> spin up or anything. Suspend or reboot the laptop and it spins up and media
> is read fine.
>
> Any ideas please, I'm stumped. In fact not sure whether this is hardware or
> software, so apologies if it turns out to be the latter.
>
> Regards.
> Bill.
>
>
>

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Bill

Guest
Posts: n/a

Re: CD/DVD Drive not seeing newly inserted media

Posted: 12-31-2008, 03:00 PM

Peter, that is not quite the same issue - or do you know that it the same
fix for my problem?
Regards.
Bill.

"Peter Foldes" <okf122@hotmail.com> wrote in message
news:ecZD$WwaJHA.5420@TK2MSFTNGP04.phx.gbl...

> http://support.microsoft.com/default...;EN-US;Q316529
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Bill" <bill@bill.com> wrote in message
> news:euLxowoaJHA.5488@TK2MSFTNGP03.phx.gbl...
> > Hi All,
> >
> > This is on a Dell Latitude D610 running XP.
> >
> > Problem is that the drive does not recognise newly inserted media.
> >
> > Device manager is not indicating a problem.
> >
> > Have updated the CD/DVD drive firmware from the Dell website without
> > success.
> >
> > If the laptop is put into suspend, or rebooted with media in the drive

it

> > works ok, but insert any media (have tried various) when the laptop is
> > already on and the drive is not recognising it is there. Drive doesn't
> > spin up or anything. Suspend or reboot the laptop and it spins up and

media

> > is read fine.
> >
> > Any ideas please, I'm stumped. In fact not sure whether this is hardware

or

> > software, so apologies if it turns out to be the latter.
> >
> > Regards.
> > Bill.
> >
> >
> >
>

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