CD not recognized but DVDs work fine in Pineer DVD+-RW DR-K17Y

> Scott wrote:

>> I can play DVD's fine but when i put a CD in it makes a churning sounds
>> and nothing happens. When I click on the icon for the CD drive it churns
>> and opens and tells be to insert a CD. Is there anything I can try to get
>> this to work as I cannot install software that I need
>>
>> Thanks

>
> Combo drives use two lasers - one for CDs and one for DVDs. It sounds as
> though the CD laser has died. You can try a drive cleaning tool (sold at
> computer and office supply stores) or swap the drive out for a
> known-working one. If you have no problems with the test drive, then you
> know it is a hardware issue and you should replace the original drive.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

> You don't say but is your laptop a Dell? If it is then go to there web site
> and download the latest firmware for the k17y. I believe I ran across it
> under the XP drivers.
> "Malke" <notreally@invalid.invalid> wrote in message
> news:eJTaS4bAIHA.748@TK2MSFTNGP04.phx.gbl...

> > Scott wrote:

> >> I can play DVD's fine but when i put a CD in it makes a churning sounds
> >> and nothing happens. When I click on the icon for the CD drive it churns
> >> and opens and tells be to insert a CD. Is there anything I can try to get
> >> this to work as I cannot install software that I need
> >>
> >> Thanks

> >
> > Combo drives use two lasers - one for CDs and one for DVDs. It sounds as
> > though the CD laser has died. You can try a drive cleaning tool (sold at
> > computer and office supply stores) or swap the drive out for a
> > known-working one. If you have no problems with the test drive, then you
> > know it is a hardware issue and you should replace the original drive.
> >
> >
> > Malke
> > --
> > Elephant Boy Computers
> > www.elephantboycomputers.com
> > "Don't Panic!"
> > MS-MVP Windows - Shell/User

>
>

> Yes it is a dell and I found and downloaded the firmware but it did not
> make
> a difference. I might have to find something else.
>
> thanks for the tip though
>
> Scott
>
> "John Lee Brown" wrote:
>

>> You don't say but is your laptop a Dell? If it is then go to there web
>> site
>> and download the latest firmware for the k17y. I believe I ran across it
>> under the XP drivers.
>> "Malke" <notreally@invalid.invalid> wrote in message
>> news:eJTaS4bAIHA.748@TK2MSFTNGP04.phx.gbl...

>> > Scott wrote:
>> >> I can play DVD's fine but when i put a CD in it makes a churning
>> >> sounds
>> >> and nothing happens. When I click on the icon for the CD drive it
>> >> churns
>> >> and opens and tells be to insert a CD. Is there anything I can try to
>> >> get
>> >> this to work as I cannot install software that I need
>> >>
>> >> Thanks
>> >
>> > Combo drives use two lasers - one for CDs and one for DVDs. It sounds
>> > as
>> > though the CD laser has died. You can try a drive cleaning tool (sold
>> > at
>> > computer and office supply stores) or swap the drive out for a
>> > known-working one. If you have no problems with the test drive, then
>> > you
>> > know it is a hardware issue and you should replace the original drive.
>> >
>> >
>> > Malke
>> > --
>> > Elephant Boy Computers
>> > www.elephantboycomputers.com
>> > "Don't Panic!"
>> > MS-MVP Windows - Shell/User

>>
>>