CDROM, CRRW not configured shortly after upgrade

Did you have any CD burning software installed. Likely, it was a reference
to your burning software not being compatible, specifically either your
version of Direct CD or InCD, both have which require updated or current
versions to work with XP.

Please see the following Knowledge Base Article for help with this issue:
http://support.microsoft.com/default...b;EN-US;314060

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Dale" <anonymous@discussions.microsoft.com> wrote in message
news:11c3701c441fe$b02c7a20$a501280a@phx.gbl...

> This is the error displayed in Device Manager :
> Windows cannot load the device driver for this hardware.
> The driver may be corrupted or missing. (Code 39)
>
>
> I tried to uninstall and then scan for new hardware with
> the same results.
>
> Thank you in advance for any ideas.
>
> Dale
>

>>-----Original Message-----
>>I just upgraded from Win98 to XP. The upgrade went well,
>>however afterward XP indicated my drivers were not
>>compatible for the CDROM or the CD R/W.
>>
>>The both were enabled and listed in explorer. In fact, I
>>created a dup of a CD. Today when I turned the PC on,
>>the drives are no longer recognized.
>>
>>When I try to uninstall and reinstall using config mgr,
>>it indicates a problem with the drive.
>>
>>How do I fix this situation ?
>>.
>>

In fact I did have roxio Direct CD software loaded
previous to the upgrade. I followed these instructions to
fix the issue:
I am recommending a knowledgebase article that addresses
the issue that you have.

Please visit the following link to access the article
that I wish to forward to you:

http://support.microsoft.com/default.aspx?scid=kb;en-
us;314060&Product=winxp

This article should not only give you a walk through the
process of recommended troubleshooting, but also give a
brief discussion on the causal aspect of this issue.

Thanks anyway for your reply.

Dale

>-----Original Message-----
>Did you have any CD burning software installed. Likely,

it was a reference

>to your burning software not being compatible,

specifically either your

>version of Direct CD or InCD, both have which require

updated or current

>versions to work with XP.
>
>Please see the following Knowledge Base Article for help

with this issue:

>http://support.microsoft.com/default.aspx?scid=kb;EN-

US;314060

>
>--
>Michael Solomon MS-MVP
>Windows Shell/User
>Backup is a PC User's Best Friend
>DTS-L.Org: http://www.dts-l.org/
>
>"Dale" <anonymous@discussions.microsoft.com> wrote in

message

>news:11c3701c441fe$b02c7a20$a501280a@phx.gbl...

>> This is the error displayed in Device Manager :
>> Windows cannot load the device driver for this

hardware.

>> The driver may be corrupted or missing. (Code 39)
>>
>>
>> I tried to uninstall and then scan for new hardware

with

>> the same results.
>>
>> Thank you in advance for any ideas.
>>
>> Dale
>>

>>>-----Original Message-----
>>>I just upgraded from Win98 to XP. The upgrade went

well,

>>>however afterward XP indicated my drivers were not
>>>compatible for the CDROM or the CD R/W.
>>>
>>>The both were enabled and listed in explorer. In fact,

I

>>>created a dup of a CD. Today when I turned the PC on,
>>>the drives are no longer recognized.
>>>
>>>When I try to uninstall and reinstall using config mgr,
>>>it indicates a problem with the drive.
>>>
>>>How do I fix this situation ?
>>>.
>>>

>
>
>.
>

Please note, in my original reply, that is the article I recommended to you.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Dale" <anonymous@discussions.microsoft.com> wrote in message
news:133e901c44386$bfcb31e0$a101280a@phx.gbl...

> In fact I did have roxio Direct CD software loaded
> previous to the upgrade. I followed these instructions to
> fix the issue:
> I am recommending a knowledgebase article that addresses
> the issue that you have.
>
> Please visit the following link to access the article
> that I wish to forward to you:
>
> http://support.microsoft.com/default.aspx?scid=kb;en-
> us;314060&Product=winxp
>
> This article should not only give you a walk through the
> process of recommended troubleshooting, but also give a
> brief discussion on the causal aspect of this issue.
>
> Thanks anyway for your reply.
>
> Dale
>
>

>>-----Original Message-----
>>Did you have any CD burning software installed. Likely,

> it was a reference

>>to your burning software not being compatible,

> specifically either your

>>version of Direct CD or InCD, both have which require

> updated or current

>>versions to work with XP.
>>
>>Please see the following Knowledge Base Article for help

> with this issue:

>>http://support.microsoft.com/default.aspx?scid=kb;EN-

> US;314060

>>
>>--
>>Michael Solomon MS-MVP
>>Windows Shell/User
>>Backup is a PC User's Best Friend
>>DTS-L.Org: http://www.dts-l.org/
>>
>>"Dale" <anonymous@discussions.microsoft.com> wrote in

> message

>>news:11c3701c441fe$b02c7a20$a501280a@phx.gbl.. .

>>> This is the error displayed in Device Manager :
>>> Windows cannot load the device driver for this

> hardware.

>>> The driver may be corrupted or missing. (Code 39)
>>>
>>>
>>> I tried to uninstall and then scan for new hardware

> with

>>> the same results.
>>>
>>> Thank you in advance for any ideas.
>>>
>>> Dale
>>>
>>>>-----Original Message-----
>>>>I just upgraded from Win98 to XP. The upgrade went

> well,

>>>>however afterward XP indicated my drivers were not
>>>>compatible for the CDROM or the CD R/W.
>>>>
>>>>The both were enabled and listed in explorer. In fact,

> I

>>>>created a dup of a CD. Today when I turned the PC on,
>>>>the drives are no longer recognized.
>>>>
>>>>When I try to uninstall and reinstall using config mgr,
>>>>it indicates a problem with the drive.
>>>>
>>>>How do I fix this situation ?
>>>>.
>>>>

>>
>>
>>.
>>