Certificate Error

Whenever I log onto my web-based email server for work, a notification comes
up saying that the site has a certificate error. I can still access the site
fine, however it wont let me send any emails.

I can access and use the email fine on any other computer, but its not
happening on my new laptop!! Is this a security setting or something?

"Kat1234" <Kat1234@discussions.microsoft.com> wrote in message
news:A1A8BA03-F7BC-48D3-9056-06C9DC35AC50@microsoft.com...

> Whenever I log onto my web-based email server for work, a notification
> comes
> up saying that the site has a certificate error. I can still access the
> site
> fine, however it wont let me send any emails.
>
> I can access and use the email fine on any other computer, but its not
> happening on my new laptop!! Is this a security setting or something?

Likely the root certificate store on your laptop does not have the root
certificate from your company's active directory (it's common in
environments where IT guys don't setup the machine fully and you do not log
into the active directory normally). The other computers you are using have
the root certificate installed so you don't see the error when browsing to
the site.

The easy answer is call IT support in your organization and have them
provide the file you need.

Alternatively when you browse to your email webpage you should be able to
see the certificate that is trying to be used by this website. You should
be able to download/view it. For instance in IE7 its: Page -> Security
Report; Then View Certificates link. This brings up the certificate dialog
and you can then just click "Install Certificate..." button. By installing
a certificate you are "trusting" it implicitly so anything later that comes
along and tries to use this certificate in order to prove its identity you
have effectively said "Yes I trust you" so you can go ahead and do whatever
you want. So use this with caution.

Sincerely,
Adrian Accinelli

Kat, this just started happening to me as well and I was extremely frustrated
until I realized it was right after I installed Symantec's Norton 360! If
this is the case for you (or possibly a different "flavor" of Symantec
Security), Go to Tools > Manage Add Ons > Enable or Disable Add Ons. From
there, you can then click "Publisher" to group the Symantec Add On's together
and then Disable them. Close and Restart IE and...I hope this does the
trick. I was pretty happy when it worked for me! I'm going to post this on
all the threads that seem to have this problem because it seems to be pretty
widespread and I can't believe there's such a problem with Microsoft IE &
Symantec working together.

"Kat1234" wrote:

> Whenever I log onto my web-based email server for work, a notification comes
> up saying that the site has a certificate error. I can still access the site
> fine, however it wont let me send any emails.
>
> I can access and use the email fine on any other computer, but its not
> happening on my new laptop!! Is this a security setting or something?

I have installed a Linksys WAP4400N wireless access point on my LAN. When i
go to it using 192.168.1.245 as per the manual i get a Certificate Error. I
can proceed by ignoring the message and do the setup but i think this error
is disabling my ability to update the cmos memory on this device. Why would
a certificate be needed for a device installed on a LAN? All my systems are
Vista. I also have a WRT440N on the same LAN but no certificate problem.

How can i get rid of this certificate error?

I have spoken directly to Linksys and they have told me this is a problem
with IE7 security behaviour. I should ignore the issue and hope Microsoft
will correct the issue.

"Philip Gross" wrote:

> I have installed a Linksys WAP4400N wireless access point on my LAN. When i
> go to it using 192.168.1.245 as per the manual i get a Certificate Error. I
> can proceed by ignoring the message and do the setup but i think this error
> is disabling my ability to update the cmos memory on this device. Why would
> a certificate be needed for a device installed on a LAN? All my systems are
> Vista. I also have a WRT440N on the same LAN but no certificate problem.
>
> How can i get rid of this certificate error?

On Wed, 28 May 2008 04:05:00 -0700, Philip Gross wrote:

> I have spoken directly to Linksys and they have told me this is a problem
> with IE7 security behaviour. I should ignore the issue and hope Microsoft
> will correct the issue.

Linksys is full of crap. What is the exact error message you're getting
about the certificate? My guess is that is something along the lines of the
subject of the certificate doesn't match the URL you're trying to access or
that you don't trust the organization that issued the certificate. In
either case, Linksys is responsible for putting the certificate onto the
device, not Microsoft and if they don't know how to properly form a
certificate how is that in any way Microsoft's problems.

BTW - I deploy digital certificate infrastructures for Fortune 100
companies for a living so I'm willing to bet that I know a little more
about certificates than the Linksys help desk drone you spoke to.

>
> "Philip Gross" wrote:
>

--
Paul Adare
http://www.identit.ca
%Network: The occupation of a fisherman.

I suspected as much. When i examine the certificate from the "certificate
error" message it exists in the cmos memory and its "valid from" and "valid
to" dates are both 8 Oct 2006! Since it is cmos memory, it cannot be altered
nor can it be saved with other trusted certificates. I shall dump it all
back on Linksys then.

"Paul Adare" wrote:

> On Wed, 28 May 2008 04:05:00 -0700, Philip Gross wrote:
>

>
> Linksys is full of crap. What is the exact error message you're getting
> about the certificate? My guess is that is something along the lines of the
> subject of the certificate doesn't match the URL you're trying to access or
> that you don't trust the organization that issued the certificate. In
> either case, Linksys is responsible for putting the certificate onto the
> device, not Microsoft and if they don't know how to properly form a
> certificate how is that in any way Microsoft's problems.
>
> BTW - I deploy digital certificate infrastructures for Fortune 100
> companies for a living so I'm willing to bet that I know a little more
> about certificates than the Linksys help desk drone you spoke to.
>

>
>
> --
> Paul Adare
> http://www.identit.ca
> %Network: The occupation of a fisherman.
>

You should try it to configure with another browser (Firefox, Opera),
just because wrong certificate you should be able to save router
settings (not using IE7, but that should also continue on if you tell it
that you trust the site).
Never saw that device but you could also try to use normal http instead
https protocol to set it up.
As for ssl think Linksys using it to encrypt the connection and not for
identifing other party this case certificate not even matter (that is
why they self signed certificate enought).

Anyway everything can be altered. To make it short that device uses
squashfs as filesystem if someone know-how they can replace the
certificate on it (not seeing why someone would do that, other then to
make a Verisign certified router config page)

Csaba


Philip Gross wrote:

> I suspected as much. When i examine the certificate from the "certificate
> error" message it exists in the cmos memory and its "valid from" and "valid
> to" dates are both 8 Oct 2006! Since it is cmos memory, it cannot be altered
> nor can it be saved with other trusted certificates. I shall dump it all
> back on Linksys then.
>
> "Paul Adare" wrote:
>

Philip Gross wrote:

> I have installed a Linksys WAP4400N wireless access point on my LAN. When i
> go to it using 192.168.1.245 as per the manual i get a Certificate Error. I
> can proceed by ignoring the message and do the setup but i think this error
> is disabling my ability to update the cmos memory on this device. Why would
> a certificate be needed for a device installed on a LAN? All my systems are
> Vista. I also have a WRT440N on the same LAN but no certificate problem.
>
> How can i get rid of this certificate error?

I have a WRT54G that gives me the same error. Since I know the hardware
is safe, I just ignore the error. I don't have the time or
motivation to try to track down annoyances like this.

Ron
** Posted from http://www.teranews.com **

Can I jump in here?

My error is, in a nutshell: "The organization's certificate has been
revoke".

I'm given 2 options: "Click here to close the webpage" or "More
information". Neither is acceptable.

How do get to the sight? I don't see any "ignore" function.

Thanks.

Doug


--
drobie