Communication with printer

Posted: 02-11-2004, 12:31 AM

Burt

Guest
Posts: n/a

I have all new Dell equipment. I followed all
instructions to enable the printer but failed. I have
tried all the remedies recommended and failed. Here's
the problem: I get to the last page of the sequence to
enable the computer, and click to print a test page. The
computer does not respond, and I get this message: The
printer attached is not a Dell A10 PrinterA... But it IS
a Dell A10 printer. In researching this problem, I found
an article (can't relocate it ;( ) indicating there can
be a problem with Microsoft that causes this difficulty.
Can anyone suggest a solution? Dell says it's a printer
problem, but I don't think so. Thanks.

Responses to "Communication with printer"

Cari $MS-MVP$

Guest
Posts: n/a

Re: Communication with printer

Posted: 02-11-2004, 06:19 PM

I responded to this last night... according to the Dell US and Dell UK
websites, there is no such thing as a Dell A10 printer. I asked where in
the world you were since you use the CDO interface, I have no way of
telling.

Cari
www.coribright.com

"Burt" <anonymous@discussions.microsoft.com> wrote in message
news:d90701c3f036$650bd3c0$a101280a@phx.gbl...

>I have all new Dell equipment. I followed all
> instructions to enable the printer but failed. I have
> tried all the remedies recommended and failed. Here's
> the problem: I get to the last page of the sequence to
> enable the computer, and click to print a test page. The
> computer does not respond, and I get this message: The
> printer attached is not a Dell A10 PrinterA... But it IS
> a Dell A10 printer. In researching this problem, I found
> an article (can't relocate it ;( ) indicating there can
> be a problem with Microsoft that causes this difficulty.
> Can anyone suggest a solution? Dell says it's a printer
> problem, but I don't think so. Thanks.

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