Computer Meltdown, Windows Shut Down, Re-Start Cycle

Posted: 11-18-2003, 05:16 PM
My desktop, had a major meltdown! It is in an endless
cycle of trying to turn itself on. I went into the bios
and told it do a boot from a CDROM, put in the
Symantec/Norton disc and it did nothing, put in the
Windows XP Upgrade disc and it came up with an error
message screen(blue screen) that said this:

Check for viruses on your computer. Remove any newly
installed hard drives or hard drive contorllers. Check
your hard drive to make sure it is properly configured and
terminated. Run CHKDKS/F to check for Hard Drive
corruption and then Restart your computer.

Technical Information:
Stop: 0X0000007B (0XF898563C, OXC00000034,0X00000000,
0X00000000)

A Problem has been detected and windows has been shutdown
to prevent damage to your computer.

That is it.

This all happened when I was downloading the Windows
updates (14 of them) then it asked me if I wanted to turn
my computer off and I said no, then I tried to download a
new Windows driver update they recommended and it said it
didn't download properly! Then I turned the computer off
and it went beserk and when it tried to turn itself back
on it goes through a cycle of trying to turn itself back
on over and over and over and over...well you get the
picture.

We had installed a new driver (UltraATA 133 PCI) board to
operate the two CDRW's that I have in my computer and I
went in and disconnected those and it continued to do the
recycle of trying to start up. So although the error
message implied that had something to do with it, I don't
think that is the problem.

While I was doing the downloads there was a prompt from
Zone Alarm that said that 'com surrogate' wanted to access
the internet and when I checked the Zone Alarm notes it
said it was Nalchi or Welchia worm or virus trying to
propulgate itself by getting an outside port. I have run
the disk doctor from Norton and it was not picking it up
unless it picked it up the same morning I did the
downloads! Is it possible it is attaching itself to the
Microsoft Windows Update downloads?

Any recommendations? Does anyone know how to restart
Windows when it has done this kind of shut down in Windows
XP Pro?

Computer Meltdown, Windows Shut Down, Re-Start Cycle


Responses to "Computer Meltdown, Windows Shut Down, Re-Start Cycle"

Lazarus
Guest
Posts: n/a
 
Re: Computer Meltdown, Windows Shut Down, Re-Start Cycle
Posted: 12-02-2003, 09:10 PM
I have EXACTLY the same symptoms although the cause in this case was
updating windows components from the .NET prerequisites CD.

Safe mode doesn't work and nor does booting from the Windows XP pro
CD.

(I disabled the hard disk in the BIOS)

If I try to boot from the CD it starts loading drivers but fails to
start windows and the blue screens *** STOP: 0x0000007B
(0x0000034,0x00000000,0x00000000)


Any ideas...could the software have screwed the hardware?

"Elaine" <anonymous@discussions.microsoft.com> wrote in message news:<0c9601c3adf7$bc9589f0$a501280a@phx.gbl>...
> My desktop, had a major meltdown! It is in an endless
> cycle of trying to turn itself on. I went into the bios
> and told it do a boot from a CDROM, put in the
> Symantec/Norton disc and it did nothing, put in the
> Windows XP Upgrade disc and it came up with an error
> message screen(blue screen) that said this:
>
> Check for viruses on your computer. Remove any newly
> installed hard drives or hard drive contorllers. Check
> your hard drive to make sure it is properly configured and
> terminated. Run CHKDKS/F to check for Hard Drive
> corruption and then Restart your computer.
>
> Technical Information:
> Stop: 0X0000007B (0XF898563C, OXC00000034,0X00000000,
> 0X00000000)
>
> A Problem has been detected and windows has been shutdown
> to prevent damage to your computer.
>
> That is it.
>
> This all happened when I was downloading the Windows
> updates (14 of them) then it asked me if I wanted to turn
> my computer off and I said no, then I tried to download a
> new Windows driver update they recommended and it said it
> didn't download properly! Then I turned the computer off
> and it went beserk and when it tried to turn itself back
> on it goes through a cycle of trying to turn itself back
> on over and over and over and over...well you get the
> picture.
>
> We had installed a new driver (UltraATA 133 PCI) board to
> operate the two CDRW's that I have in my computer and I
> went in and disconnected those and it continued to do the
> recycle of trying to start up. So although the error
> message implied that had something to do with it, I don't
> think that is the problem.
>
> While I was doing the downloads there was a prompt from
> Zone Alarm that said that 'com surrogate' wanted to access
> the internet and when I checked the Zone Alarm notes it
> said it was Nalchi or Welchia worm or virus trying to
> propulgate itself by getting an outside port. I have run
> the disk doctor from Norton and it was not picking it up
> unless it picked it up the same morning I did the
> downloads! Is it possible it is attaching itself to the
> Microsoft Windows Update downloads?
>
> Any recommendations? Does anyone know how to restart
> Windows when it has done this kind of shut down in Windows
> XP Pro?
 
LinkBack Thread Tools Display Modes
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump


Similar Threads
Thread Thread Starter Forum Replies Last Post
How do you shut down a computer running Windows Vista? Guest Windows Vista 0 02-22-2008 10:52 AM
picture in the start and shut down of my computer maria Windows XP Photos 0 09-09-2004 08:08 AM
XP Windows Upgrade, Computer Does not Power Off on Shut Down Jim Windows XP Help & Support 1 10-29-2003 06:53 PM
Shut down Windows XP (Pro) and not the computer itself Erika Customize Windows XP 1 08-11-2003 10:51 PM
Computer won't shut down through start menu Moni Windows XP Performance & Maintenance 1 07-15-2003 07:58 AM