Computer will not print

Posted: 05-05-2004, 05:06 AM

Fishman

Guest
Posts: n/a

To make a long storey short, my newer Gateway Computer
(16 months old) with Windows XP Home Edition will not
print. I've tried 3 different printers with 3 different
cables and nothing works. It says it's trying to print
offline but according to the properties it is not
offline. I try to print again and nothing is in the
status area of properties when previously it stated that
it was printing offline. Gateway support says I need to
re-install Windows. I can't find my Windows XP CD.
Gateway says since my warranty has expired I would have
to buy another. Yea right I said. Will Microsoft send me
another if I already have mine registered with them? How
do I get in contact with them?.....Thanks for any
help.

Responses to "Computer will not print"

Cerridwen

Guest
Posts: n/a

Re: Computer will not print

Posted: 05-06-2004, 03:05 AM

Fishman wrote:
Will Microsoft send me

> another if I already have mine registered with them?

Nope. MS does not, will not and cannot assist with OEM supplied media. As
you're out of warranty your only choice is to purchase Windows again.

How do I get in contact with them?

You don't. They won't help you. See above.

Thanks for any help.

You're welcome

Victor D.

Guest
Posts: n/a

Re: Computer will not print

Posted: 05-06-2004, 04:50 AM

Do you have the XP driver for your printer installed and if you did was it
installed before the printer was connected?

"Fishman" <anonymous@discussions.microsoft.com> wrote in message
news:85e601c43256$530354c0$a601280a@phx.gbl...

> To make a long storey short, my newer Gateway Computer
> (16 months old) with Windows XP Home Edition will not
> print. I've tried 3 different printers with 3 different
> cables and nothing works. It says it's trying to print
> offline but according to the properties it is not
> offline. I try to print again and nothing is in the
> status area of properties when previously it stated that
> it was printing offline. Gateway support says I need to
> re-install Windows. I can't find my Windows XP CD.
> Gateway says since my warranty has expired I would have
> to buy another. Yea right I said. Will Microsoft send me
> another if I already have mine registered with them? How
> do I get in contact with them?.....Thanks for any
> help.

Cari $MS-MVP$

Guest
Posts: n/a

Re: Computer will not print

Posted: 05-06-2004, 06:27 PM

What make and model of printer? How are you connecting it to the PC?

Have you tried COMPLETELY uininstalling and reinstalling as per
http://www.coribright.com/Windows/Article%20One.htm

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Fishman" <anonymous@discussions.microsoft.com> wrote in message
news:85e601c43256$530354c0$a601280a@phx.gbl...

> To make a long storey short, my newer Gateway Computer
> (16 months old) with Windows XP Home Edition will not
> print. I've tried 3 different printers with 3 different
> cables and nothing works. It says it's trying to print
> offline but according to the properties it is not
> offline. I try to print again and nothing is in the
> status area of properties when previously it stated that
> it was printing offline. Gateway support says I need to
> re-install Windows. I can't find my Windows XP CD.
> Gateway says since my warranty has expired I would have
> to buy another. Yea right I said. Will Microsoft send me
> another if I already have mine registered with them? How
> do I get in contact with them?.....Thanks for any
> help.

LinkBack

Thread Tools

Display Modes

« Previous Thread | Next Thread »

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On

Forum Jump

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
How do I print on USB printer on another computer?	gecko	Windows Vista Printers & Scanners	27	06-04-2008 06:35 PM
Rebooting computer to print	Victorianhat	Windows Vista Printers & Scanners	1	08-08-2007 08:28 PM
Can't print into the printer on another WinXP computer, pls. help!	JMY	Windows Vista Printers & Scanners	0	08-01-2007 03:32 AM
printer won't print fr. computer	jlshottie@yahoo.com	Windows XP Printers / Scanners / Fax	0	04-06-2004 08:15 PM
How do I print .prn files to a networked computer in XP?	chris@wardpetroleum.com	Windows XP Printers / Scanners / Fax	1	01-09-2004 05:34 PM