computerdumby

Posted: 01-17-2009, 10:02 PM

I have read through some of the threads re: loss of desktop & start men
and have tried some of the suggestions such as opening the task ba
typing in explorer.exe, when I do this the tool bar flashes for just
second then all I have is the blue screen. Any other suggestions woul
be appreciate

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Responses to "computerdumby"

Malke
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Posts: n/a
 
Re: computerdumby
Posted: 01-18-2009, 11:16 AM
computerdumby wrote:
>
> I have read through some of the threads re: loss of desktop & start menu
> and have tried some of the suggestions such as opening the task bar
> typing in explorer.exe, when I do this the tool bar flashes for just a
> second then all I have is the blue screen. Any other suggestions would
> be appreciated
>
>
You would need to tell us a lot more information about your computer for us
to give you focused help. For instance, we'd need to know the text of the
blue screen. Here are some guides to writing your next post:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

And a general place to start troubleshooting:

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 
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