conecting to internet

I'm having trouble connecting to the internet, i called support center for my
internet connection (roadrunner) they said that the ip address i have is no
good,, it was working properly then all of a sudden it just stopped working
the ip address that I have is 10.0.0.4 and I was told that i can't connect
with that ip address, but since there is no internet connection they can't
get into my system i don't really know about computers so what should i do?
the netgear shows connection but the internet will not connect to the main
computer (windows xp). computer that is not working has vista. please help me
I'm desperate.
--
bbooplover

Posting both computers' ipconfig /all results here may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"ibboop_72" <ibboop_72@roadrunner.com> wrote in message
news:418433B5-B654-4013-A086-6896D489BDC1@microsoft.com...

> I'm having trouble connecting to the internet, i called support center for
> my
> internet connection (roadrunner) they said that the ip address i have is
> no
> good,, it was working properly then all of a sudden it just stopped
> working
> the ip address that I have is 10.0.0.4 and I was told that i can't connect
> with that ip address, but since there is no internet connection they can't
> get into my system i don't really know about computers so what should i
> do?
> the netgear shows connection but the internet will not connect to the main
> computer (windows xp). computer that is not working has vista. please help
> me
> I'm desperate.
> --
> bbooplover

Did they have you turn off the modem, your router, and your computer, wait a
couple of minutes, then turn them back on (in the same order)?
If not, try that.

I've been having some problems with their (Roadrunner) DNS servers, and had
to enter some from OpenDNS to get connected to the internet.

--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"ibboop_72" <ibboop_72@roadrunner.com> wrote in message
news:418433B5-B654-4013-A086-6896D489BDC1@microsoft.com...

> I'm having trouble connecting to the internet, i called support center for
> my
> internet connection (roadrunner) they said that the ip address i have is
> no
> good,, it was working properly then all of a sudden it just stopped
> working
> the ip address that I have is 10.0.0.4 and I was told that i can't connect
> with that ip address, but since there is no internet connection they can't
> get into my system i don't really know about computers so what should i
> do?
> the netgear shows connection but the internet will not connect to the main
> computer (windows xp). computer that is not working has vista. please help
> me
> I'm desperate.
> --
> bbooplover

My wireless laptop couldn’t connect today to the network I use everyday at
home. Similar to when I move from one location to another across town,
sometimes my wireless laptop connects immediately to whatever network I am
near and other times it doesn’t.

If you have Windows Live Messenger or better yet, if Windows Live Messenger
has taken over your computer when you never asked for it in the first place
you have additional connection issues to resolve before you can use your
computer. Yes, I say “use� your computer because that’s all your computer
really is- a portal to the Internet. Without the Internet on your computer
is it really of any value?

So back to my connection problems that frequently show up when I try and use
my laptop wirelessly. I try and connect and get nowhere.

So I go click on Help.
Sorry, Help is not available unless you are online.

To view Internet content that has been saved on my computer I’m advised to
click on Work Offline, then go to Favorites and click on a recent website I
visited.
Sorry, those web pages are not available unless you are online.

Okay, I know I can at least look up the error code on the Windows Live
Messenger Help site.
Sorry, you can’t look up the error code to see why you are not connecting to
the Internet, unless you are connected to the Internet.

To get help connecting to the Internet, or to even understand why I am not
connecting to the Internet, I have to first be connected to the Internet.

Huh?

What would be so hard with providing the user with access to the Help area
offline? If I was connected to the Internet, or when I do get connected, I
won’t need Help. And believe me when I do get connected by trial and error
or just trying everything I can think of to get connected I will not then go
look up the error code I was given so I will know what to do next time this
happens. What idiot would do that? Once you’re connected, you don’t need
help, won’t waste time looking for help and you will be like a sitting duck
waiting for the next time when this will happen again and again you will not
be able to connect.

If I need help connecting to the Internet but can only access help if I am
already connected to the Internet, call me goofy but wouldn’t it be just a
tad more sensible if help was available offline. Once I am online I will
never use help, but it sure would come in handy if it was available offline.

“Invalid IP address?
Okay, let’s see how to correct that. I hit Troubleshoot, and then Repair to
fix it and reset my IP address to something new.
Sorry, to reset your IP address you must be connected to the Internet.�

Thanks.

try this:


start button
network
network and sharing center
Diagnose and Repair (in the left pane)

On Mon, 24 Mar 2008 14:21:01 -0700, timothyreed
<timothyreed@discussions.microsoft.com> wrote:

>
>“Invalid IP address?
>Okay, let’s see how to correct that. I hit Troubleshoot, and then Repair to
>fix it and reset my IP address to something new.
>Sorry, to reset your IP address you must be connected to the Internet.”

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/