How to completely clean printer drivers:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"Ploobywoo" <Ploobywoo@discussions.microsoft.com> wrote in message
news:83222466-6ED6-45C7-AD3A-2398257405C9@microsoft.com...
>I am trying to install an HPc5180 on my Dell Demension 8400 (Windows XP).
>I
> can install the printer (which is an all-in-one) as a scanner, but can not
> add it as a printer. I just receive an error message that says that an
> error
> occured while installing the harware (no number) and that the function can
> not be completed. I have reinstalled the spoolsv.exe file from my Windows
> XP
> reinstall dick, but still can not add the printer.
>
> I am being told by Dell that some of my printer spooler files are
> corrupted
> (although I can print on my old HP 960c) and that the only way to fix this
> is
> to restore my machine to factory specs.
>
> Is there any way to just reinstall all of the files associated with the
> spooler rather than nuke the whole system?
>
> Thank you