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damaged or lost dvd-cd drivers

Posted: 05-25-2004, 10:15 PM
My system froze while installing a program, after
rebooting the dvd-rw, and dvd drives were not recognized
by windows. Checking Device Manager the properties tab
tells me the driver could not be loaded and to uninstall
the hardware and then reinstall, but to no avail.
Checking with microsoft, they tell me to use my boot-up
disc in the a drive to set-up and reinstall the drivers.
Is there a safer way, so i will not lose any information.
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