> I have Windows XP on a Dell comp. I think that Norton anti-
> virus may havee deleted important files. Is there any way
> to find out what files were deleted and reinstall them. My
> system recovery will not work, it just loads a blank
> screen. Please help!!!!!
>-----Original Message-----tup.asp
>Alison;
>Normally Norton puts infected files in Quarantine.
>Open Norton and read Help about Quarantine.
>
>What makes you think important files were deleted?
>Do you get an error message?What virus was detected.
>
>--
>Jupiter Jones [MVP]
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/p.../newsgroups/se
>http://dts-l.org/index.htmlanti-
>
>
>"alison" <asoderlind@criresearch.com> wrote in message
>news:02eb01c356df$d7d43410$a601280a@phx.gbl...>> I have Windows XP on a Dell comp. I think that Norton
way>> virus may havee deleted important files. Is there any
My>> to find out what files were deleted and reinstall them.
>> system recovery will not work, it just loads a blank>
>> screen. Please help!!!!!
>
>.
>
>-----Original Message-----tup.asp
>Alison;
>Try this to check for and replace bad system files:
>Start/Run
>Type "cmd" ENTER
>Type "sfc /scannow" ENTER
>Have the Windows XP CD available.
>
>--
>Jupiter Jones [MVP]
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/p.../newsgroups/se
>http://dts-l.org/index.htmlThe
>
>
>"alison" <asoderlind@criresearch.com> wrote in message
>news:5d8601c35784$201df680$a001280a@phx.gbl...>> I am really computer stupid. I unistalled Norton after
>> this happened and I don't remember whta virus it was.
several>> reason I think that some files are missing is for
pages.>> reasons. My search and system restore open to blank
open>> Inertnet pages don't load right. Java will not work now.
>> The Media Player says 'internal error' when I try to
them.>> it, even after I reinstalled it. And I'm sure there are>http://www.microsoft.com/windowsxp/p.../newsgroups/se
>> other problems I don't know about yet. Basically I
>> shouldn'ty mess with my comp and I did and now I don't
>> know what to do.>> >-----Original Message----->>
>> >Alison;
>> >Normally Norton puts infected files in Quarantine.
>> >Open Norton and read Help about Quarantine.
>> >
>> >What makes you think important files were deleted?
>> >Do you get an error message?What virus was detected.
>> >
>> >--
>> >Jupiter Jones [MVP]
>> >An easier way to read newsgroup messages:>> tup.asp>> >http://dts-l.org/index.html>> anti-
>> >
>> >
>> >"alison" <asoderlind@criresearch.com> wrote in message
>> >news:02eb01c356df$d7d43410$a601280a@phx.gbl...
>> >> I have Windows XP on a Dell comp. I think that Norton>> >> virus may havee deleted important files. Is there any>> way>> >> to find out what files were deleted and reinstall
>> My>>> >> system recovery will not work, it just loads a blank
>> >> screen. Please help!!!!!
>> >
>> >
>> >.
>> >
>
>.
>
> I still need help please! I tried the "cmd" and
> sfc/scannow, it told me to put in the xp disk with the
> service pack 1, and it said scanning protected window
> files, but when it was done the box just weht away and it
> didn't do anything, so I don't know what to try next. Any
> help would be greatly appreciated.
> Thanks,
> Alison> >-----Original Message-----
> >Alison;
> >Try this to check for and replace bad system files:
> >Start/Run
> >Type "cmd" ENTER
> >Type "sfc /scannow" ENTER
> >Have the Windows XP CD available.
> >
> I still need help please! I tried the "cmd" and
> sfc/scannow, it told me to put in the xp disk with the
> service pack 1, and it said scanning protected window
> files, but when it was done the box just weht away and it
> didn't do anything, so I don't know what to try next. Any
> help would be greatly appreciated.
> Thanks,
> Alison> >-----Original Message-----> tup.asp
> >Alison;
> >Try this to check for and replace bad system files:
> >Start/Run
> >Type "cmd" ENTER
> >Type "sfc /scannow" ENTER
> >Have the Windows XP CD available.
> >
> >--
> >Jupiter Jones [MVP]
> >An easier way to read newsgroup messages:
> >http://www.microsoft.com/windowsxp/p.../newsgroups/se> >http://dts-l.org/index.html> The
> >
> >
> >"alison" <asoderlind@criresearch.com> wrote in message
> >news:5d8601c35784$201df680$a001280a@phx.gbl...> >> I am really computer stupid. I unistalled Norton after
> >> this happened and I don't remember whta virus it was.> several> >> reason I think that some files are missing is for> pages.> >> reasons. My search and system restore open to blank> open> >> Inertnet pages don't load right. Java will not work now.
> >> The Media Player says 'internal error' when I try to> them.> >> it, even after I reinstalled it. And I'm sure there are> >http://www.microsoft.com/windowsxp/p.../newsgroups/se
> >> other problems I don't know about yet. Basically I
> >> shouldn'ty mess with my comp and I did and now I don't
> >> know what to do.
> >> >-----Original Message-----
> >> >Alison;
> >> >Normally Norton puts infected files in Quarantine.
> >> >Open Norton and read Help about Quarantine.
> >> >
> >> >What makes you think important files were deleted?
> >> >Do you get an error message?What virus was detected.
> >> >
> >> >--
> >> >Jupiter Jones [MVP]
> >> >An easier way to read newsgroup messages:
> >>> >> tup.asp
> >> >http://dts-l.org/index.html
> >> >
> >> >
> >> >"alison" <asoderlind@criresearch.com> wrote in message
> >> >news:02eb01c356df$d7d43410$a601280a@phx.gbl...
> >> >> I have Windows XP on a Dell comp. I think that Norton
> >> anti-
> >> >> virus may havee deleted important files. Is there any
> >> way
> >> >> to find out what files were deleted and reinstall> >> My> >
> >> >> system recovery will not work, it just loads a blank
> >> >> screen. Please help!!!!!
> >> >
> >> >
> >> >.
> >> >
> >
> >.
> >
> Sorry to be annoying but does a repair installation cause
> files to be lost, we have alot of music stored on our
> computer. Thanks so much for the help so far.
> Alison> >-----Original Message-----> tup.asp
> >Alison;
> >Try it one more time to be sure.
> >
> >Otherwise perform a Repair Installation:
> >http://www.dougknox.com/xp/tips/xp_repair_install.htm
> >Windows Updates will need to be reinstalled.
> >
> >--
> >Jupiter Jones [MVP]
> >An easier way to read newsgroup messages:
> >http://www.microsoft.com/windowsxp/p.../newsgroups/se> >http://dts-l.org/index.html> it
> >
> >
> >"alison" <asoderlind@criresearch.com> wrote in message
> >news:01a301c35aa3$5ac89610$a101280a@phx.gbl...> >> I still need help please! I tried the "cmd" and
> >> sfc/scannow, it told me to put in the xp disk with the
> >> service pack 1, and it said scanning protected window
> >> files, but when it was done the box just weht away and> Any> >> didn't do anything, so I don't know what to try next.> after> >> help would be greatly appreciated.> >http://www.microsoft.com/windowsxp/p.../newsgroups/se
> >> Thanks,
> >> Alison
> >> >-----Original Message-----
> >> >Alison;
> >> >Try this to check for and replace bad system files:
> >> >Start/Run
> >> >Type "cmd" ENTER
> >> >Type "sfc /scannow" ENTER
> >> >Have the Windows XP CD available.
> >> >
> >> >--
> >> >Jupiter Jones [MVP]
> >> >An easier way to read newsgroup messages:
> >>> >> tup.asp
> >> >http://dts-l.org/index.html
> >> >
> >> >
> >> >"alison" <asoderlind@criresearch.com> wrote in message
> >> >news:5d8601c35784$201df680$a001280a@phx.gbl...
> >> >> I am really computer stupid. I unistalled Norton> now.> >> >> this happened and I don't remember whta virus it was.
> >> The
> >> >> reason I think that some files are missing is for
> >> several
> >> >> reasons. My search and system restore open to blank
> >> pages.
> >> >> Inertnet pages don't load right. Java will not work> are> >> >> The Media Player says 'internal error' when I try to
> >> open
> >> >> it, even after I reinstalled it. And I'm sure there> don't> >> >> other problems I don't know about yet. Basically I
> >> >> shouldn'ty mess with my comp and I did and now I> message> >> >> know what to do.> >http://www.microsoft.com/windowsxp/p.../newsgroups/se
> >> >> >-----Original Message-----
> >> >> >Alison;
> >> >> >Normally Norton puts infected files in Quarantine.
> >> >> >Open Norton and read Help about Quarantine.
> >> >> >
> >> >> >What makes you think important files were deleted?
> >> >> >Do you get an error message?What virus was detected.
> >> >> >
> >> >> >--
> >> >> >Jupiter Jones [MVP]
> >> >> >An easier way to read newsgroup messages:
> >> >>
> >>> >> >> tup.asp
> >> >> >http://dts-l.org/index.html
> >> >> >
> >> >> >
> >> >> >"alison" <asoderlind@criresearch.com> wrote in> Norton> >> >> >news:02eb01c356df$d7d43410$a601280a@phx.gbl...
> >> >> >> I have Windows XP on a Dell comp. I think that> any> >> >> anti-
> >> >> >> virus may havee deleted important files. Is there> blank> >> >> way
> >> >> >> to find out what files were deleted and reinstall
> >> them.
> >> >> My
> >> >> >> system recovery will not work, it just loads a> >> >> >> screen. Please help!!!!!> >
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >.
> >
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