digital cameras

I've recently bought a digital camera, and have installed the software that comes with the camera. However when I've gone to add the camera to the computer using the USB port it won't recognise the camera and says that the drivers aren't installed. I have contacted the makers of the camera but they as yet need to find an answer to my problem. Can anyone help please?

Please state the make and model of the camera, so that someone else who may
have encountered this could guide you.

Y.


"Helen" <ario45@hotmail.com> wrote in message
news:1A6D1CB6-ADE9-4208-B541-553FD65A0212@microsoft.com...

> I've recently bought a digital camera, and have installed the software

that comes with the camera. However when I've gone to add the camera to the
computer using the USB port it won't recognise the camera and says that the
drivers aren't installed. I have contacted the makers of the camera but
they as yet need to find an answer to my problem. Can anyone help please?

Kodak Easyshare CX633

I had to reload Windows XP prof. and lost all the software
for my cameras, but thought this would be ok as XP is
supposed to locate such software automatically. - This
was the case when I first installed the camera last year.
However although Device manager tells me it is loaded and
working correctly (and the USB) When I go to use it it
tells me it cannot locate the software for this item.
Also in Scanners and Cameras in control panel the cameras
are no where to be seen. Any ideas.

Jackie wrote:

> I had to reload Windows XP prof. and lost all the software
> for my cameras, but thought this would be ok as XP is
> supposed to locate such software automatically. - This
> was the case when I first installed the camera last year.
> However although Device manager tells me it is loaded and
> working correctly (and the USB) When I go to use it it
> tells me it cannot locate the software for this item.
> Also in Scanners and Cameras in control panel the cameras
> are no where to be seen. Any ideas.

Jackie,
WinXP loads drivers, NOT software. You camera should've come with a CD
that has the software on it.
--
Servo
"Go Dustmites!"
tservo100 at
ameritech dot net
Slow, fiery death to all spammers!!!

Go to the website of the camera manufacturer, download and reinstall the
software.
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"Jackie" <jlegg66@hotmail.com> wrote in message
news:20e4701c459f2$8be33ee0$a101280a@phx.gbl...

>I had to reload Windows XP prof. and lost all the software
> for my cameras, but thought this would be ok as XP is
> supposed to locate such software automatically. - This
> was the case when I first installed the camera last year.
> However although Device manager tells me it is loaded and
> working correctly (and the USB) When I go to use it it
> tells me it cannot locate the software for this item.
> Also in Scanners and Cameras in control panel the cameras
> are no where to be seen. Any ideas.