Digital Image Pro 10

Sorry for hijacking this thread but it allowed me to reply to posts but not
start a new thread?

I have Digital Image Pro 10 and the clone tool does not exist. I have owned
this program for numerous years and tried it on 3 different computers and
clone does not exist.

It says in the help files that clone is under touchup. Well under touchup I
have...

Colour and Saturation
Exposure and Lighting
Fix Red Eye
Smart Erase
Blending Brush
Unsharp Mask
Batch Edit in Mini Lab

No clone! Interestingly, in the manual the Contents says Clone brush is on
page 72 yet on page 72 is the Distortion brush.

If you look at the manual, Chapter 4, page 27 it shows a picture of the main
work area. Under Touchup, the Clone Brush is not even shown. Does it even
exist?

This program frustrates the heck out of me and I only recently put it back
in my current computer to try once again and see if I could get it to work.
Nope, still no clone and installing it into my hubby's computer and there is
no clone.

Tech Support replied with this....

"I understand that you would like to use Clone Painting option in Microsoft
Digital Image Pro 10, as it is been disabled." Well I've never disabled it
and how do I go about enabling it and what else in this program might be
disabled?

This program was bought in a store. It did not come with a computer.

Thanks

Tinkerbell wrote:

> Sorry for hijacking this thread but it allowed me to reply to posts
> but not start a new thread?
>
> I have Digital Image Pro 10 and the clone tool does not exist. I
> have owned this program for numerous years and tried it on 3
> different computers and clone does not exist.
>
> It says in the help files that clone is under touchup. Well under
> touchup I have...
>
> Colour and Saturation
> Exposure and Lighting
> Fix Red Eye
> Smart Erase
> Blending Brush
> Unsharp Mask
> Batch Edit in Mini Lab
>
> No clone! Interestingly, in the manual the Contents says Clone brush
> is on page 72 yet on page 72 is the Distortion brush.
>
> If you look at the manual, Chapter 4, page 27 it shows a picture of
> the main work area. Under Touchup, the Clone Brush is not even
> shown. Does it even exist?
>
> This program frustrates the heck out of me and I only recently put it
> back in my current computer to try once again and see if I could get
> it to work. Nope, still no clone and installing it into my hubby's
> computer and there is no clone.
>
> Tech Support replied with this....
>
> "I understand that you would like to use Clone Painting option in
> Microsoft Digital Image Pro 10, as it is been disabled." Well I've
> never disabled it and how do I go about enabling it and what else in
> this program might be disabled?
>
> This program was bought in a store. It did not come with a computer.
>
> Thanks

=======================================
First, I have a question. When you open the program...
what does is say at the very top left of your screen?

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

"John Inzer" wrote:

> Tinkerbell wrote:

> > Sorry for hijacking this thread but it allowed me to reply to posts
> > but not start a new thread?
> >
> > I have Digital Image Pro 10 and the clone tool does not exist. I
> > have owned this program for numerous years and tried it on 3
> > different computers and clone does not exist.
> >
> > It says in the help files that clone is under touchup. Well under
> > touchup I have...
> >
> > Colour and Saturation
> > Exposure and Lighting
> > Fix Red Eye
> > Smart Erase
> > Blending Brush
> > Unsharp Mask
> > Batch Edit in Mini Lab
> >
> > No clone! Interestingly, in the manual the Contents says Clone brush
> > is on page 72 yet on page 72 is the Distortion brush.
> >
> > If you look at the manual, Chapter 4, page 27 it shows a picture of
> > the main work area. Under Touchup, the Clone Brush is not even
> > shown. Does it even exist?
> >
> > This program frustrates the heck out of me and I only recently put it
> > back in my current computer to try once again and see if I could get
> > it to work. Nope, still no clone and installing it into my hubby's
> > computer and there is no clone.
> >
> > Tech Support replied with this....
> >
> > "I understand that you would like to use Clone Painting option in
> > Microsoft Digital Image Pro 10, as it is been disabled." Well I've
> > never disabled it and how do I go about enabling it and what else in
> > this program might be disabled?
> >
> > This program was bought in a store. It did not come with a computer.
> >
> > Thanks

> =======================================
> First, I have a question. When you open the program...
> what does is say at the very top left of your screen?
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://tinyurl.com/aczzp
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>

At the very top left is a little picture of a camera and the Microsoft
Digital Image Pro 10.

Tinkerbell wrote:

> At the very top left is a little picture
> of a camera and the Microsoft
> Digital Image Pro 10.

============================
Ok...thanks for your reply.

Does the Common Tasks pane on
the left of your screen function correctly?

Here's a link to a screen shot of my
copy of DIP10:

DIP10
http://tinyurl.com/2h7nnp

Even though you do not see Clone Brush
on the menu... open an image and try the
following keyboard shortcut and see if it
will launch.

Alt+Shift+N

=====

There are three issues that can cause portions
of the program interface to be blank:

=====

1) Missing or Damaged Fonts...
If you have deleted any fonts, be sure that you
have the Verdana font in your fonts folder.

A replacement copy can be downloaded from
the following link:
http://simplythebest.net/fonts/fonts/verdana.html

(314960) HOW TO: Install or Remove a Font
in Windows
http://support.microsoft.com/?kbid=314960

=====

2) Excessive temp files...
Run DiskCleanup to delete all of your Temp
and Temporary internet files

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

=====

3) Outdated or Corrupt Video Drivers...
If it's a video driver problem you can verify it by
reducing your graphics hardware acceleration
as per the instructions in the following KB article:

(272193) PI: How to Troubleshoot
Graphics Issues
http://support.microsoft.com/?kbid=272193
(scroll down to: Reduce the Graphics Hardware
Acceleration Setting) (if an improvement is
realized...theres a good chance the you need
to update your video driver)

=====


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

"John Inzer" wrote:

> Tinkerbell wrote:

> > At the very top left is a little picture
> > of a camera and the Microsoft
> > Digital Image Pro 10.

> ============================
> Ok...thanks for your reply.
>
> Does the Common Tasks pane on
> the left of your screen function correctly?
>
> Here's a link to a screen shot of my
> copy of DIP10:
>
> DIP10
> http://tinyurl.com/2h7nnp
>
> Even though you do not see Clone Brush
> on the menu... open an image and try the
> following keyboard shortcut and see if it
> will launch.
>
> Alt+Shift+N
>
> =====
>
> There are three issues that can cause portions
> of the program interface to be blank:
>
> =====
>
> 1) Missing or Damaged Fonts...
> If you have deleted any fonts, be sure that you
> have the Verdana font in your fonts folder.
>
> A replacement copy can be downloaded from
> the following link:
> http://simplythebest.net/fonts/fonts/verdana.html
>
> (314960) HOW TO: Install or Remove a Font
> in Windows
> http://support.microsoft.com/?kbid=314960
>
> =====
>
> 2) Excessive temp files...
> Run DiskCleanup to delete all of your Temp
> and Temporary internet files
>
> (310312) Description of the Disk Cleanup
> Tool in Windows XP
> http://support.microsoft.com/?kbid=310312
>
> =====
>
> 3) Outdated or Corrupt Video Drivers...
> If it's a video driver problem you can verify it by
> reducing your graphics hardware acceleration
> as per the instructions in the following KB article:
>
> (272193) PI: How to Troubleshoot
> Graphics Issues
> http://support.microsoft.com/?kbid=272193
> (scroll down to: Reduce the Graphics Hardware
> Acceleration Setting) (if an improvement is
> realized...theres a good chance the you need
> to update your video driver)
>
> =====
>
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://tinyurl.com/aczzp
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>

Well, don't I feel silly. Yes, I have clone brush up in the Touchup options
along the top. I have no clue why I never thought to look up there. It
also works using Alt+Shift+N.

Thankyou so much for your help. I will try and see if I can get it to show
up on the left but as long as I can access it, where I get it from doesn't
matter. My laptop is less than a year old so I'd doubt it's a Video driver
but I'll see if I can figure it out.

Thanks again for your help. I guess I should have asked for help long ago.
lol

Nancy

Tinkerbell wrote:

> Well, don't I feel silly. Yes, I have clone brush up in the Touchup
> options along the top. I have no clue why I never thought to look up
> there. It also works using Alt+Shift+N.
>
> Thankyou so much for your help. I will try and see if I can get it
> to show up on the left but as long as I can access it, where I get it
> from doesn't matter. My laptop is less than a year old so I'd doubt
> it's a Video driver but I'll see if I can figure it out.
>
> Thanks again for your help. I guess I should have asked for help
> long ago. lol
>
> Nancy

=================================
Excellent!

You're welcome and thanks for the update.

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

I have what appears to be a related problem in MS Photo Premium 10 with
'unsharp mask'.

I have tried using 'unsharp mask' and when the picture is to my satisfaction
and I click 'done' as instructed, instead of saving what I have just
achieved, the picture is changed to an even worse state than the original.
Surely if it can alter the image to my satisfaction on screen it should be
able to save it? I have not had this problem with other editing features such
as red eye, contrast, brightness etc

I don't understand what is happening and the 'unsharp mask' isn't even
mentioned at all in the manual so I don't know where to look for help.

"John Inzer" wrote:

> Tinkerbell wrote:

> > Well, don't I feel silly. Yes, I have clone brush up in the Touchup
> > options along the top. I have no clue why I never thought to look up
> > there. It also works using Alt+Shift+N.
> >
> > Thankyou so much for your help. I will try and see if I can get it
> > to show up on the left but as long as I can access it, where I get it
> > from doesn't matter. My laptop is less than a year old so I'd doubt
> > it's a Video driver but I'll see if I can figure it out.
> >
> > Thanks again for your help. I guess I should have asked for help
> > long ago. lol
> >
> > Nancy

> =================================
> Excellent!
>
> You're welcome and thanks for the update.
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://tinyurl.com/aczzp
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>
>

Cargo wrote:

> I have what appears to be a related problem in MS Photo Premium 10
> with 'unsharp mask'.
>
> I have tried using 'unsharp mask' and when the picture is to my
> satisfaction and I click 'done' as instructed, instead of saving what
> I have just achieved, the picture is changed to an even worse state
> than the original. Surely if it can alter the image to my
> satisfaction on screen it should be able to save it? I have not had
> this problem with other editing features such as red eye, contrast,
> brightness etc
>
> I don't understand what is happening and the 'unsharp mask' isn't even
> mentioned at all in the manual so I don't know where to look for help.

=================================
Win XP or Vista?

What format are you saving in?

Are you saying the picture looks different
when viewed in Windows P&F Viewer? Or
in Windows Photo Gallery? Or does it look
different when you print it?

Personally, I never found unsharp mask to be
a worthwhile tool....it makes the pictures too
harsh for my taste. As for slightly out of focus
shots...trying to make them into something
useful is usually futile IMHO. I prefer to make
something arty from the bad pix using the
filters.

Just as a test on my XP system I just edited
a portrait with DIP10 Unsharp Mask and saved
it to my desktop. When opening it in WP&F
Viewer it looks exactly the same as the copy
in DIP10.

--

John Inzer
MS Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk