Double fax wizard

Thanks for the help, Russ. It's puzzling, though, because
this is a new machine with vendor-installed Windows XP
and I installed MS Office XP myself. So, I'm not sure
where the older version of the fax wizard would have come
from. It also didn't appear until recently. How do I get
rid of it, since the old wizard appears first and
requires me to create the cover sheet, etc. or
to "cancel." If I cancel, then I do not get the second
fax wizard. If I "finish" the old wizard and then go to
the second wizard, my MS Office attachment is not
attached?

>-----Original Message-----
>You've got it backwards. The first Wizard is the older

wizard. It is Word's

>Fax Wizard. It was designed for the old Microsoft Fax

program in Win 95/98

>and is of no relevance with Windows XP Fax. Skip it.
>The second wizard is the newer Win XP Send Fax Wizard.

That is the one you

>should use. More details here:
>http://www.slipstick.com/addins/services/winxpfax.htm
>
>--
>Russ Valentine
>[MVP-Outlook]
>"Stephen Wilson" <skwilson@sprint.ca> wrote in message
>news:092701c33f35$b689b300$a001280a@phx.gbl...

>> I'm running Windows XP with all the updates installed.
>> Last month, suddenly I got a double fax wizard when
>> sending a fax from within an MS Office document. First,
>> the newer-looking wizard (very colourful-looking with
>> small squares running down the left side) opens and

shows

>> you what document is going to be sent with a cover

sheet.

>> After stepping through the process, the wizard notifies
>> you that the fax is sent, but it isn't. If you look at
>> the preview, it's only the cover sheet, with no

document

>> attached. Then the older wizard opens automatically and
>> you go through the whole process, again without the
>> document attaching.

>
>
>.
>

There is no older version of Fax. What you're seeing is the Office Fax
Wizard which was simply not updated to interact with Windows XP Fax. It was
designed for Microsoft Fax, which, of course, you do not have when running
Windows XP.
They didn't get around to fixing this until Office 2003.
--
Russ Valentine
[MVP-Outlook]
"Stephen Wilson" <skwilson@sprint.ca> wrote in message
news:04ef01c3444a$59a85aa0$a301280a@phx.gbl...

> Thanks for the help, Russ. It's puzzling, though, because
> this is a new machine with vendor-installed Windows XP
> and I installed MS Office XP myself. So, I'm not sure
> where the older version of the fax wizard would have come
> from. It also didn't appear until recently. How do I get
> rid of it, since the old wizard appears first and
> requires me to create the cover sheet, etc. or
> to "cancel." If I cancel, then I do not get the second
> fax wizard. If I "finish" the old wizard and then go to
> the second wizard, my MS Office attachment is not
> attached?
>

> >-----Original Message-----
> >You've got it backwards. The first Wizard is the older

> wizard. It is Word's

> >Fax Wizard. It was designed for the old Microsoft Fax

> program in Win 95/98

> >and is of no relevance with Windows XP Fax. Skip it.
> >The second wizard is the newer Win XP Send Fax Wizard.

> That is the one you

> >should use. More details here:
> >http://www.slipstick.com/addins/services/winxpfax.htm
> >
> >--
> >Russ Valentine
> >[MVP-Outlook]
> >"Stephen Wilson" <skwilson@sprint.ca> wrote in message
> >news:092701c33f35$b689b300$a001280a@phx.gbl...

> >> I'm running Windows XP with all the updates installed.
> >> Last month, suddenly I got a double fax wizard when
> >> sending a fax from within an MS Office document. First,
> >> the newer-looking wizard (very colourful-looking with
> >> small squares running down the left side) opens and

> shows

> >> you what document is going to be sent with a cover

> sheet.

> >> After stepping through the process, the wizard notifies
> >> you that the fax is sent, but it isn't. If you look at
> >> the preview, it's only the cover sheet, with no

> document

> >> attached. Then the older wizard opens automatically and
> >> you go through the whole process, again without the
> >> document attaching.

> >
> >
> >.
> >

How do I get rid of one of the fax wizards, Russ? I can't
ignore the two fax wizards. I have to use both of them or
I have none. The problem is that the first wizard doesn't
fax, and the second wizard will fax, but will not attach
an MS Office document.

>-----Original Message-----
>Thanks for the help, Russ. It's puzzling, though,

because

>this is a new machine with vendor-installed Windows XP
>and I installed MS Office XP myself. So, I'm not sure
>where the older version of the fax wizard would have

come

>from. It also didn't appear until recently. How do I get
>rid of it, since the old wizard appears first and
>requires me to create the cover sheet, etc. or
>to "cancel." If I cancel, then I do not get the second
>fax wizard. If I "finish" the old wizard and then go to
>the second wizard, my MS Office attachment is not
>attached?
>

>>-----Original Message-----
>>You've got it backwards. The first Wizard is the older

>wizard. It is Word's

>>Fax Wizard. It was designed for the old Microsoft Fax

>program in Win 95/98

>>and is of no relevance with Windows XP Fax. Skip it.
>>The second wizard is the newer Win XP Send Fax Wizard.

>That is the one you

>>should use. More details here:
>>http://www.slipstick.com/addins/services/winxpfax.htm
>>
>>--
>>Russ Valentine
>>[MVP-Outlook]
>>"Stephen Wilson" <skwilson@sprint.ca> wrote in message
>>news:092701c33f35$b689b300$a001280a@phx.gbl...

>>> I'm running Windows XP with all the updates installed.
>>> Last month, suddenly I got a double fax wizard when
>>> sending a fax from within an MS Office document.

First,

>>> the newer-looking wizard (very colourful-looking with
>>> small squares running down the left side) opens and

>shows

>>> you what document is going to be sent with a cover

>sheet.

>>> After stepping through the process, the wizard

notifies

>>> you that the fax is sent, but it isn't. If you look at
>>> the preview, it's only the cover sheet, with no

>document

>>> attached. Then the older wizard opens automatically

and

>>> you go through the whole process, again without the
>>> document attaching.

>>
>>
>>.
>>

>.
>