> I was able to resolve the problem with the following steps:
> Deleting the fingerprint reader from the device manager, choosing to remove
> drivers as well.
> Uninstalling the OminPass software and deleting the directory it was
> installed in under Program Files.
> Rebooting.
> Re-installing the fingerprint reader hardware and driver.
> Re-Installing the OmniPass hardware.
>
> Hope this helps.
> -r
>
> "davidjt" wrote:
>

> > I've got exactly the same set of symptoms, same fingerprint reader, etc... My
> > suspicion echos what I've read here and the Omnipass software is at fault. If
> > anyone resolves this issue, please share. As a side note, it doesn't seem to
> > cause an problems, just annoying. In addition, I've noticed that ALL user
> > accounts are duplicated on the login screen; I created a new admin account
> > and it, too, was duplicated so I now have four (4) icons but only two (2)
> > accounts.
> >
> > "robm" wrote:
> >

> > > I have reported to Microsoft. They have no idea what the problem is and are
> > > unable to re-create it. My Fujitsu A3110 pc has a fingerprint reader
> > > authentication with recocgnition software from Omnipass - & I think this may
> > > have something to do with the problem. When I reloaded Windows without the
> > > additional PC software everything was ok. When I then loaded the pC software
> > > drivers, problem came back & I suspect iit may have something to do with the
> > > fingerprint software. Does your pc use fingerprint recognition?
> > >
> > > "rwynd" wrote:
> > >
> > > > I am having this same issue, Duplicate icons for each user showing on the
> > > > login screen. They are clearly the same user, both showing logged etc. This
> > > > problem started after upgrading from Vista Home Premium to Ultimate. The
> > > > version of Ultimate used was the full version not the Upgrade although the
> > > > upgrade option was selected.
> > > >
> > > > Any information on this would be appreciated.
> > > > -r
> > > >
> > > > "alanh@arizonaroads.com" wrote:
> > > >
> > > > > On Mar 9, 1:55 am, robm <r...@discussions.microsoft.com> wrote:
> > > > > > Anthony's solution is intended if you are upgrading from xp tovista. I am
> > > > > > upgrading fromvistabasic tovistahome premium and have found the problem
> > > > > > withduplicateuser accounts. Any advice gladly accepted!
> > > > > > Rob
> > > > > >
> > > > > > "anthonyp" wrote:
> > > > > > > If you look in "computer" (Old windows explorer etc.) Do you see a folder
> > > > > > > called windows.old on the C: drive?
> > > > > > > This may be causing your problem.
> > > > > > > I have had to do this on a couple of PCs and it has worked each time.
> > > > > >
> > > > > > > Click on your start button (the windows orb)
> > > > > > > Then type "cleanup" one word without the quotes. In the start search box
> > > > > > > Press enter
> > > > > > > Select the drive you want to clean up
> > > > > > > Choose your C: drive because that is the one you want to clean of the extra
> > > > > > > windows.old folder. Click ok. This is safe
> > > > > > > Give your computer a minute to analyze itself.
> > > > > > > Scroll down the list of files to delete and if you do have the "windows.old"
> > > > > > > file/folder listed there put a check in the box beside it.
> > > > > > > Then click on OK
> > > > > > > Reboot and you should be ok
> > > > > >
> > > > > > > "Jeff Volzer" <Jeff Vol...@discussions.microsoft.com> wrote in message
> > > > > > >news:099AC80A-E60A-4558-B8B5-F8B0EEB45FE3@microsoft.com...
> > > > > > > >I upgraded myVistaHome Basic toVistaHome Premium. Now I haveduplicate
> > > > > > > > user accounts/profiles showing up on myloginscreen. As far as I can
> > > > > > > > tell,
> > > > > > > > there is only one true account, but two identical icons appear. If I add a
> > > > > > > > new user account, same thing: two icons appear for the new account. How do
> > > > > > > > I
> > > > > > > > delete the duplicates?
> > > > >
> > > > > I've also had that problem, upgrading from Basic to Ultimate. Each
> > > > > icon on the login page shows up twice. If I set the policy to not show
> > > > > users in gpedit.msc, it shows two "other user" icons. There's some
> > > > > config file or registry setting that's getting doubled.
> > > > >
> > > > >