dvd drive disappeared

What am i meant to be investigating though? ive restarted (that was first
thought that came to mind). thing thats got me pondering is that it doesnt
even come up in the device manager...

"Richard G. Harper" wrote:

> Sounds as if the drive has failed. Use the emergency eject button to get
> your disk back, restart the computer, then start investigating.
>
> --
> Richard G. Harper [MVP Shell/User] rgharper@gmail.com
> * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
> * PLEASE post all messages and replies in the newsgroups
> * The Website - http://rgharper.mvps.org/
> * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
>
>
> "Jonesy" <Jonesy@discussions.microsoft.com> wrote in message
> news:E467F58A-D93C-4876-AB67-B1887BBADBF5@microsoft.com...

> > been using my acer 5101awlmi (v2) for the last month with vista premium,
> > and
> > went to backup a music cd today using NTI DVD and CD maker, left the room
> > and
> > when i came back, it had started burning, got half way through and said
> > "Destination drive not ready" and my Pioneer dvd rw drive now doesnt work.
> > not even the eject button. please help - i need my games back!!

>
>

Further to Richard and Dev's contributions, you might try the procedures
outlined on this webpage..

http://support.microsoft.com/kb/320553

If the drive fails to register after having checked out the cabling and what
is in the website provided, you should fast forward your investigations to
finding out how much a replacement would cost..



"Jonesy" <Jonesy@discussions.microsoft.com> wrote in message
news:6573018E-1D2D-488C-B1BF-CF4C1E0182F1@microsoft.com...

> What am i meant to be investigating though? ive restarted (that was first
> thought that came to mind). thing thats got me pondering is that it doesnt
> even come up in the device manager...
>
> "Richard G. Harper" wrote:
>

>> Sounds as if the drive has failed. Use the emergency eject button to get
>> your disk back, restart the computer, then start investigating.
>>
>> --
>> Richard G. Harper [MVP Shell/User] rgharper@gmail.com
>> * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
>> * PLEASE post all messages and replies in the newsgroups
>> * The Website - http://rgharper.mvps.org/
>> * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
>>
>>
>> "Jonesy" <Jonesy@discussions.microsoft.com> wrote in message
>> news:E467F58A-D93C-4876-AB67-B1887BBADBF5@microsoft.com...

>> > been using my acer 5101awlmi (v2) for the last month with vista
>> > premium,
>> > and
>> > went to backup a music cd today using NTI DVD and CD maker, left the
>> > room
>> > and
>> > when i came back, it had started burning, got half way through and said
>> > "Destination drive not ready" and my Pioneer dvd rw drive now doesnt
>> > work.
>> > not even the eject button. please help - i need my games back!!

>>
>>

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

/Jonesy/ said:

> Been using my acer 5101awlmi (v2) for the last month with vista premium, and
> went to backup a music cd today using NTI DVD and CD maker, left the room and
> when I came back, it had started burning, got half way through and said
> "Destination drive not ready" and my Pioneer dvd rw drive now doesn't work.
> not even the eject button. please help - I need my games back!!

If the drive itself has not failed, it is conceivable, if not likely,
that the cables are loose. It has happened here.

Turn off the PC, and disconnect the power. Open the case and verify
that all cables to the drive are firmly seated.

Same problem with my Acer Aspire 9423WSMI with Windows Vista Home Premium.
My drive is not isn't listed in my device manager for some reason.
After a reboot or shutdown the drive is working again but the problem is
returning.

Installed e new firmware version no soultion, HW checked and checked.

"dev" wrote:

> /Jonesy/ said:
>

> > Been using my acer 5101awlmi (v2) for the last month with vista premium, and
> > went to backup a music cd today using NTI DVD and CD maker, left the room and
> > when I came back, it had started burning, got half way through and said
> > "Destination drive not ready" and my Pioneer dvd rw drive now doesn't work.
> > not even the eject button. please help - I need my games back!!

>
> If the drive itself has not failed, it is conceivable, if not likely,
> that the cables are loose. It has happened here.
>
> Turn off the PC, and disconnect the power. Open the case and verify
> that all cables to the drive are firmly seated.
>

hi, yesterday i turned on my comp to find my dvd drive was missing, i
rebooted, nothing. looking in dev manager, optiarc DVD RW AD-7530 ATA device,
has one of the smal yellow warning icon on it and when dbl clicked says,
"Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)". i have tried updating the drivers, am told
the latest drivers are installed.
also i don't know if this has anything to do with it, but i can not use
system restore, all i get is a msg saying an unknown error stopped sys
restore completing its task.

any ideas would be most welcome, cheers

chickieuk,

This problem is likely caused by some Vista incompatibility in your burner
program, such as Roxio or Nero. Follow the instructions to fix it contained
in the below Microsoft KB article for removing the Upper and Lower Filters in
registry which likely are causing the issue. The article is for WinXP, but
it also applies to Vista:


http://support.microsoft.com/default...b;en-us;320553
--

--
freddy


"chuckieuk" wrote:

> hi, yesterday i turned on my comp to find my dvd drive was missing, i
> rebooted, nothing. looking in dev manager, optiarc DVD RW AD-7530 ATA device,
> has one of the smal yellow warning icon on it and when dbl clicked says,
> "Windows cannot load the device driver for this hardware. The driver may be
> corrupted or missing. (Code 39)". i have tried updating the drivers, am told
> the latest drivers are installed.
> also i don't know if this has anything to do with it, but i can not use
> system restore, all i get is a msg saying an unknown error stopped sys
> restore completing its task.
>
> any ideas would be most welcome, cheers

chuckieuk,

In the event that the burner you are using is causing a problem, here are
links to three burners that people who have used them say work well with
Vista:

http://www.imgburn.com/

http://www.deepburner.com/

http://www.ashampoo.com/frontend/hom...ssion_langid=2

I obtained those references from another forum. I've not used any of them.
Each one has a free version and a more fully featured pay version. Just for
your information and consideration. Some people say that the most recent
updates for Roxio and for Nero have fixed some (all?) Vista incompatility
issues, but I have no way of knowing.

--
freddy


"chuckieuk" wrote:

> hi, yesterday i turned on my comp to find my dvd drive was missing, i
> rebooted, nothing. looking in dev manager, optiarc DVD RW AD-7530 ATA device,
> has one of the smal yellow warning icon on it and when dbl clicked says,
> "Windows cannot load the device driver for this hardware. The driver may be
> corrupted or missing. (Code 39)". i have tried updating the drivers, am told
> the latest drivers are installed.
> also i don't know if this has anything to do with it, but i can not use
> system restore, all i get is a msg saying an unknown error stopped sys
> restore completing its task.
>
> any ideas would be most welcome, cheers

Code 39 error message . CD\DVD-Rom missing. Follow the 3 steps as described in the below MS-KB

http://support.microsoft.com/default...b;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"chuckieuk" <chuckieuk@discussions.microsoft.com> wrote in message news:13F3F124-DEDD-48CA-A48F-D9AEFA27B99A@microsoft.com...

> hi, yesterday i turned on my comp to find my dvd drive was missing, i
> rebooted, nothing. looking in dev manager, optiarc DVD RW AD-7530 ATA device,
> has one of the smal yellow warning icon on it and when dbl clicked says,
> "Windows cannot load the device driver for this hardware. The driver may be
> corrupted or missing. (Code 39)". i have tried updating the drivers, am told
> the latest drivers are installed.
> also i don't know if this has anything to do with it, but i can not use
> system restore, all i get is a msg saying an unknown error stopped sys
> restore completing its task.
>
> any ideas would be most welcome, cheers