"Cy" <cyantia@yahoo.com> wrote in message news:<4be901c356a9$bb939920$a001280a@phx.gbl>...
> hello!! can anyone help me? in the device manager both my
> Sony dru500a dvd burner and Toshiba SDM1612 have errors.
> the error reads...
>
> Windows cannot start this hardware device because its
> configuration information (in the registry) is incomplete
> or damaged. (Code 19)
>
> i tried restoring to a earlier date, but for some reason
> my computer has no restore points. i loaded all the XP
> updates, deleted & reinstalled the drives, but nothing
> worked.
>
> thanks
> Cy
>
> cyantia@yahoo.com
Hi, It sounds like I have the same proble, Did you download the NVIDIA
upgrade from MS? If so that could be it. I have not resolved my issue
yet----Walter