dvd problem under vista

sorry, there is no connection, because the wmp closed and the audio devices
are correctly installed (creatvie sb audigy 2). it doesn't help...



"freddy" wrote:

> stephan_mc,
>
> Review the following Microsoft KB article to determine whether the
> information could apply to your situation:
>
> http://support.microsoft.com/default...b/939052/en-us
>
> Read and follow any corrective steps recommended to take. Let us know
> whether any of that information helps.
> --
> freddy
>
>
> "stephan_mc" wrote:
>

> > hi,
> >
> > i have the following problem under vista: i installed vista, but now my dvd
> > drive only acceepts the vista-install-dvd. every every other dvd or cd is not
> > recognised. i tried the drive in my pörtable hard disk drive via usb, same
> > reaction.
> > cqan anybody help?

stephan_mc,

OK, you have eliminated that possibility. Another question: do you have
any 3rd party burner programs installed, like Roxio or Nero? Some versions
of those applications have been known to cause the condition that you have.
--
freddy


"stephan_mc" wrote:

> sorry, there is no connection, because the wmp closed and the audio devices
> are correctly installed (creatvie sb audigy 2). it doesn't help...
>
>
>
> "freddy" wrote:
>

> > stephan_mc,
> >
> > Review the following Microsoft KB article to determine whether the
> > information could apply to your situation:
> >
> > http://support.microsoft.com/default...b/939052/en-us
> >
> > Read and follow any corrective steps recommended to take. Let us know
> > whether any of that information helps.
> > --
> > freddy
> >
> >
> > "stephan_mc" wrote:
> >

> > > hi,
> > >
> > > i have the following problem under vista: i installed vista, but now my dvd
> > > drive only acceepts the vista-install-dvd. every every other dvd or cd is not
> > > recognised. i tried the drive in my pörtable hard disk drive via usb, same
> > > reaction.
> > > cqan anybody help?

no, not yet. i wanted to install nero, but until now i cancelled it. i want
my dvd drive
to work before that. i don't understand, why the vista dvd is recognised,
but not the rest.


"freddy" wrote:

> stephan_mc,
>
> OK, you have eliminated that possibility. Another question: do you have
> any 3rd party burner programs installed, like Roxio or Nero? Some versions
> of those applications have been known to cause the condition that you have.
> --
> freddy
>
>
> "stephan_mc" wrote:
>

> > sorry, there is no connection, because the wmp closed and the audio devices
> > are correctly installed (creatvie sb audigy 2). it doesn't help...
> >
> >
> >
> > "freddy" wrote:
> >

> > > stephan_mc,
> > >
> > > Review the following Microsoft KB article to determine whether the
> > > information could apply to your situation:
> > >
> > > http://support.microsoft.com/default...b/939052/en-us
> > >
> > > Read and follow any corrective steps recommended to take. Let us know
> > > whether any of that information helps.
> > > --
> > > freddy
> > >
> > >
> > > "stephan_mc" wrote:
> > >
> > > > hi,
> > > >
> > > > i have the following problem under vista: i installed vista, but now my dvd
> > > > drive only acceepts the vista-install-dvd. every every other dvd or cd is not
> > > > recognised. i tried the drive in my pörtable hard disk drive via usb, same
> > > > reaction.
> > > > cqan anybody help?

stephan_mc,

Well, I don't know either what the problem is. I can only suggest some
steps that may or may not take care of the issue. Since the drive works with
the Vista DVD, it's obviously working.

Here are some things to try: In Device Manager, review the Properties of
the drive to confirm that Vista shows it to be functioning properly. Note
any indications of a problem.

If it appears to be working properly, right click the drive and select
uninstall. For that to take effect, Windows must reboot. The idea here is
that when Windows boots, it will reinstall the drive and fix any problems.

Consider a cleaner disk for cleaning the laser pickups in the drive. This
may be a long shot, especially if the drive was functioning before the
installation of Vista. However, it's best to cover all possibilities.

Vista records errors in a report. Review the report: Start > All Programs

> Maintenance > Problem Reports and Solutions. Peruse the report to note any

errors and focus on any suggested corrective action to take.

Place a disk in the drive, and then use Windows Explorer (Start >
Accessories) to see whether you can access the drive. Note any errors given
when you do this.

Check Disk Management (right click Computer, formerly My Computer, and
select Manage, and then select Disk Management. Confirm that the drive
appears in Disk Management and is assigned a drive letter. If it has no
drive letter, you can assign one.

Consider replacing the drive. I see no reason why it doesn't work.

Others may have additional ideas. Post back on results.
--
freddy


"stephan_mc" wrote:

> no, not yet. i wanted to install nero, but until now i cancelled it. i want
> my dvd drive
> to work before that. i don't understand, why the vista dvd is recognised,
> but not the rest.
>
>
> "freddy" wrote:
>

> > stephan_mc,
> >
> > OK, you have eliminated that possibility. Another question: do you have
> > any 3rd party burner programs installed, like Roxio or Nero? Some versions
> > of those applications have been known to cause the condition that you have.
> > --
> > freddy
> >
> >
> > "stephan_mc" wrote:
> >

> > > sorry, there is no connection, because the wmp closed and the audio devices
> > > are correctly installed (creatvie sb audigy 2). it doesn't help...
> > >
> > >
> > >
> > > "freddy" wrote:
> > >
> > > > stephan_mc,
> > > >
> > > > Review the following Microsoft KB article to determine whether the
> > > > information could apply to your situation:
> > > >
> > > > http://support.microsoft.com/default...b/939052/en-us
> > > >
> > > > Read and follow any corrective steps recommended to take. Let us know
> > > > whether any of that information helps.
> > > > --
> > > > freddy
> > > >
> > > >
> > > > "stephan_mc" wrote:
> > > >
> > > > > hi,
> > > > >
> > > > > i have the following problem under vista: i installed vista, but now my dvd
> > > > > drive only acceepts the vista-install-dvd. every every other dvd or cd is not
> > > > > recognised. i tried the drive in my pörtable hard disk drive via usb, same
> > > > > reaction.
> > > > > cqan anybody help?

>Every other DVD-CD.

Are these DVD's and CD's are previously burnt by you or by someone else by a 3rd party program as an example Nero,Roxio,Direct CD etc????.

Purchased from a Retail outlet DVD's or CD application programs work?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"stephan_mc" <stephan_mc@discussions.microsoft.com> wrote in message news:B4EF2903-32C1-4F03-A65C-5782358269DB@microsoft.com...

> hi,
>
> i have the following problem under vista: i installed vista, but now my dvd
> drive only acceepts the vista-install-dvd. every every other dvd or cd is not
> recognised. i tried the drive in my pörtable hard disk drive via usb, same
> reaction.
> cqan anybody help?